JOYA MULLEN M.S.

Decatur, GA ***** Phone: (***) *51- 9868 E-mail: adek17@r.postjobfree.com

Human Resource Generalist – Recruiter - Sourcer

LinkedIn: www.linkedin.com/pub/joya-mullen/42/187/a59/en

SUMMARY

Reliable and dedicated service as a HR Generalist, Recruiter and Sourcer. High Proficiency in HRIS operations, human resources, and collaborative business operations. I use my combined research, management, and consultant skills to deliver an extraordinary level of service to clients to develop a strong pipeline of candidates for current and future vacancies

EDUCATION

MS INDUSTRIAL-ORGANIZATIONAL PSYCHOLOGY – AUGUST 2013 - MAY 2015

Austin Peay State University

BA PSYCHOLOGY – AUGUST 2008 - MAY 2012

Georgia State University – Atlanta, Georgia

SKILLS

• Human Resource Laws and Regulations (EEOC, Affirmative Action, Compensation & Benefits etc.)

• MS Word, MS Excel, MS PowerPoint; HRIS

• Full Desk Recruiting (Aviation, IT, Finance, Mortgage, Sales, Customer Service, and Healthcare)

• Advanced Boolean Search Skills (X-Raying, Flip Search, Peel Back, File Type, Site: Power Searching, etc.)

• Strong Social Media Knowledge (LinkedIn, Facebook, Twitter, Google+, Dice)

• Cold Calling Passive and Active Candidates

• Contract Writing, Resume Writing, Contract Negotiation

• ATS & CRM Databases (Taleo, Workday, Smashfly, Salesforce, Hirevue, ZipRecruiter, iCIMs, Brassring, Cangrade)

EXPERIENCE

CORPORATE RECRUITER (REMOTE) PEOPLESCOUT

SUNTRUST & BBT – NOW TRUIST

May 2017 – present

Full Cycle Recruiter

Worked closely with Managers and executives to fill retail banking roles.

Reported in weekly to keep executives up to with time to fill of positions.

Connected with candidates via Taleo, Workday Recruiting, Smashfly. Indeed CareerBuilder, and Monster.

Scheduled interviews and conducted interviews for various retail banking positions.

SunTrust Bank now Truist Bank Positions filled: Teller, Universal Banker, Personal Banker, Teller Coordinator, Branch Manager, Corporate Fraud, Mortgage Representative

CORPORATE RECRUITER (ONSITE)- PEOPLESCOUT

DELTA AIRLINES

September 2016 – March 2017

•Recruit Flight Attendants for Delta IFS

•Closely partner with client Directors, General Managers, Coordinators, and IFS SME’s to uphold legal and professional standards as vendor (Peoplescout)

•Examine and revise structured behavioral and hypothetical interviews including question development, and the design of behaviorally anchored scoring guidelines following industry and best practice guidelines.

•Source, recruit, screen, interview, and assess high volumes of candidates for exempt and nonexempt roles to exceed the client’s needs and expectations

•Conducting face to face interviews with SME’s to identify candidates that best fit company’s needs.

•Heavy Client Services responsibilities including managing daily information/candidate data tracking, identifying potential areas of improvement, providing information to the client as needed, resolving problems, participating in client meetings and maintaining a high level of customer retention and satisfaction.

•Exercise the ability to work in a fast paced environment

•Responsible for implementation staffing and recruiting processes, strategies, and solutions

•Maintain accurate candidate records and ensure ATS is accurate

CORPORATE SOURCER/RECRUITER

EDGEWARE COMPUTERS

SEPT 2014 –SEPT 2016

•Managed company recruitment protocol including interviewing, background checks, and offer letters

•Expertly utilized all networking and search sites to attract and source top 10% quality diverse candidates for ERP Consultant and corporate positions using up to date metrics

•Increase leads of top quality passive and active candidates through cold calling, various social groups, networking events, referrals, LinkedIn, and other mediums.

•Quickly and consistently develop industry understanding of all job requisitions

•Interviewed candidates through detailed phone screens to identify goals, achievements, strengths and weaknesses to make the best match to internal team

•Continuously updated candidates and hiring manager about the status of job openings.

Positions Recruited for: ERP Implementation Consultant, Salesforce Implementation Specialist, Marketing Manager, Marketing Consultant, Accounts Receivable & Collections Specialist, Sales Engineer, Technical Sales Consultant, Account Executive, Staff Accountant, Help Desk Support, Accounting Software Consultant, System Administrator, Network Administrator, Interns

INDEPENDENT FINANCIAL RECRUITER (CONTRACT)

AOFY

SEPT 2014 –DEC 2014

•Collaborated exclusively with Liberty Financial to source and attract top candidates in financial industry

•Brought in dozens of experienced candidates to work with company increasing revenue by 150%

•Increased candidate hires by 30% by working with candidates to build and improve the presentation of their’ profiles to present to clients.

•Increase leads of top quality passive and active candidates through cold calling, various social groups, networking events, referrals, LinkedIn, and other mediums

Positions Recruited for: Financial Advisors

DIAMOND EMPLOYMENT SOLUTIONS LLC

RECRUITER – VIRTUAL (CONTRACT)

APRIL 2014 – JULY 2014

•Used all networking and search sites to attract and source top 10% quality candidates for a wide range of entry level to management positions

•Build relationships with candidates and recruiters to build and improve the presentation of candidates’ profiles to present to clients.

•Increase leads of top quality passive and active candidates through cold calling, various social groups, networking events, referrals, LinkedIn, and other mediums.

•Interviewed candidates to identify goals, achievements, strengths and weaknesses to make the best match to internal team

•Worked with managers to determine appropriate employment status

•Prepared job vacancy list for posting and dealt with stringent deadlines and changing assignments through social networks – Monster, LinkedIn, Indeed, Facebook, Twitter

Positions Recruited for: Sales Associates, Customer Service Reps, Class A CDL Truck Drivers

CULTIVATED SOLUTIONS

RECRUITER/SOURCING SPECIALIST – VIRTUAL (CONTRACT)

APRIL 2013 – JULY 2013

•Actively supported recruitment team utilizing both Agency and Corporate Sourcing experience with hard to fill positions

•Experience recruiting in the Pharmaceutical, Healthcare, Finance, Sales, and IT markets

•Utilized all networking and search sites to source top quality candidates for a wide range of entry level to management positions

•Developed and maintained a ready pool of external candidates

•Interviewed candidates to identify goals, achievements, strengths and weaknesses to make the best match to internal team

•Prepared job vacancy list for posting and dealt with stringent deadlines and changing assignments through social networks – Monster, LinkedIn, Indeed, Facebook, Twitter

Positions Recruited for: Graphic Artist/Designer, IT Manager, Customer Service Reps, RNs, Patient Care Coordinator, Human Resource Assistants, Human Resource Managers, Talent Acquisition Specialist, Contract Recruiters

MANNING BILLING SOLUTIONS

RECRUITER/HUMAN RESOURCES ASSISTANT

AUGUST 2008 – AUGUST 2011

•Interviewed candidates to identify goals, achievements, strengths and weaknesses to make the best match to internal teams

•Scheduled candidate screenings and interviews

•Analyzed human resource program design to anticipate and minimize problem areas Directed employee benefits including compensation, insurance, and retirement planning.

•Worked with managers to determine appropriate employment status

•Assisted in providing new employee and exit interviews

•Assisted with preparation of recruiting materials and job fairs

PROFESSIONAL AFFILIATIONS

•SIOP

•APA

•SHRM - Atlanta

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