Mark Anthony B. Cortes
Abu Dhabi. United Arab Emirates
************@*****.***
Objective
To work in a challenging environment, contributing enthusiasm, dedication, responsibility, and good work ethic, combined with a desire to utilize my skills obtained through experience.
Skills
Basic Math
Verbal Communication
Customer Service
Resolve Conflict
Teamwork
High energy
Stamina
Physical Strength
Professionalism
Strengths
• Ability to work effectively under time pressure and for long extended hours
• Ability to multi-task
• Diligence and dedication to work
• A good memory and an eye for details
• Ability to understand different kinds of people
• A keen observer
• Great sensitivity to needs of others
• A friendly, cheerful and polite attitude
• A strong passion to ensure customer satisfaction
Experience
Lola Buding's Catering
Waiter 2013-2019
Responsibilities
• Provide excellent service to customer in a friendly and courteous manner
• Set up/took down event and guest areas with customized products and beverages
• Provide excellent customer service to multiple tables simultaneously
• Served all orders according to seating specification
• Assist with clean up for each event
McDonalds
Service Crew 2008-2012
Responsibilities
• Good customer service while taking orders and handling money
• Connecting well with the customers, giving them the best cure of what they need
• Able to cope with different kinds of people and solving problems
• Adaptable to pressure, responsible, organized and hard working
• Friendly, courteous and enthusiastic
• Practiced cleanliness
• Able to collaborate and work well in a team
Education
Cavite State University
2009-2013
Bachelor of Science in Hotel and Restaurant Management
Cavite National High School
2003-2007
High School Diploma
Personal Information
Date of Birth: September 18, 1991
Civil Status: Single
Height: 5'10''
Weight: 145lbs
Nationality: Filipino
Religion: Roman Catholic
I certify the above is true to the best of my knowledge and ability.
Mark Anthony B. Cortes