Social Media Marketing

Rylan France

**** ****** **. **********, ** ***** 559-***-**** ***********@*****.***

Microsoft Office Certified Adobe Photoshop/ Illustrator Digital media design sense Profile

A highly-motivated recent graduate of a top-tier university with experience acquiring prospect business through search engine optimization, performed customer relationship management tasks, executed social media campaigns, and curated impactful digital media content. Education

The University of Cincinnati 2017-2019

B.A. Marketing

Notable coursework: E-marketing, Consumer Behavior, Market Research, Organizational Behavior, and Consumer Shopping

Walsh University 2015-2017

Marketing Student athlete - Football

Work Experience

Synchrony Financial

Loan Processor (Remote) May 2020 - Present

Processed 40+ loans on a daily basis. Created document checklists according to the type of modification consideration; responded appropriately to internal or other 3rd party inquiries. Communicated with CRM/UW to request additional documents; analyzed requests to determine appropriate courses of action and steps required.

Customer Service Representative (Remote) March 2020 - May 2020 Served as the front line for inbound calls and assisted consumers with profile information, account disputes/balance information, billing questions, stolen card disputes, and early stage collections. AirPro Fan & Blower Company

SEO Specialist/ Account Management (Remote) August 2019 – December, 2019 Discovered potential business for the company using search engine optimization software. Continually updated accounts and maintained relations using CRM software. Worked closely with a team to ensure potential businesses were credible businesses to pursue. Marketing Assistant Internship (Remote) May 2019 – August, 2019 Completed supplier applications to qualify AirPro for bidder lists for numerous companies, generated and optimized leads through creative marketing and advanced prospecting, resulting in sales and revenue optimization, maximized company visibility through different industries at trade shows, created a product brochure for prospective clients, and created an introductory video of the entire marketing team. Two Cities Pizza Co.

Server August 2017 – March, 2020

Assist guests in order selection by promoting specific menu items and specials. Respond to inquiries regarding meal preparation and service. Coordinate with kitchen staff to ensure timely and accurate order preparation. Regularly follow-up with guest tables and promptly fulfill additional requests. Collect payments and balance transactions with receipts.

Social Media Intern May 2018 – August 2018

Headed numerous social media campaigns. Extended the brand of the emerging company. Completed direct marketing campaigns for the company to brand awareness in the company. Directly responsible for increasing the following and interactions with posts by 40% across all social media platforms. Assisted with establishing a unified brand identity across all platforms. Momentum Marketing Group

Personal Sales Intern May 2017 – July, 2017

Designed and implemented various product promotions to increase revenue and customer loyalty for clients. Responsible for set up, execution, and tear down of on-site displays and promotions. Trained and educated new entry level staff members on their position and how to best succeed. Led the nation in sales for a week.

Skills

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