LESLEY H. POLINTAN
**(A) Gertrudes Street, Mambugan, Antipolo City
***************@*****.***
Nationality: Filipino
Date of Birth: October 4, 1978
Height: 5’4”
Weight: 142 lbs.
Languages: Filipino, English
Religion: Roman Catholic
OBJECTIVE:
To join a company which will offer the opportunities for me to share and contribute my honed skills in the areas of Customer Service, Sales, Business Development and Account Management. Thus, enabling me to further sharpen my skills in the areas mentioned and giving me the sense of satisfaction that I am one of the contributing builders of the company which I will be working with.
EDUCATION
Jose Rizal University (2000)
Mandaluyong City
B.S. Computer Science
Sienna College of Taytay (1995)
Taytay, Rizal
Consistent Top 10 in high school class
Sienna College of Taytay (1991)
Taytay, Rizal
Best in Christian Living
Top 5 in elementary class
WORK EXPERIENCES
Rhenus Logistics Inc. (May 20, 2019 - Present)
Sales Executive
Creates account portfolio under assigned area which is in Quezon City.
Promotes service offerings of Rhenus to target customers with various logistics needs for International & Domestic Freight, Trucking, Brokerage and even Warehosuing.
Does account maintenance by constantly communicating with customers to check feedback or any concern pertaining to company’s services.
Submits complete and accurate weekly Sales report to the President.
MOL Logistics Philippines Inc. (July 9, 2018 – May 15, 2019)
Sales Executive
Develops corporate portfolio for the company targeting specific territories such as Quezon City, CAMANAVA, Marikina, Rizal and North areas as the assigned Sales Executive.
Focuses on prospective customers with logistics requirements for both Air and Ocean freight.
Manages accounts with recurrent business transactions specifically with freight forwarding needs.
TNT Express Worldwide (Phils) Inc. (May 2016 – May 31, 2018)
Account Manager
Handles corporate accounts in Quezon City and in CAMANAVA areas as the field based Account Officer
Maintains SME portfolio and customers belonging to Medium & Large accounts
Maintains trading accounts by constantly communicating clients with courier requirements
Provides the necessary solutions to resolve client’s issue
Prepares & submits pertinent reports needed by the Area Sales Manager
Conducts weekly sales planning with my Indoor Sales Executive
Attends weekly Management meetings and proposes systems and methods improvements in the areas of overall territorial management and customer service
Complies with the weekly KPIs set by the management
SKILLS
- Computer literate
- Proficient in MS Office applications and Internet applications
- Good team player
- Resourceful
- Gained human relation skills and leadership skills
- Ability to manage multiple tasks in a time pressured situation
ACHIEVEMENTS
●Revenue Achiever for March – April 2018
●Employee of the Quarter Sales & Marketing Department - Quarter 4 2017
●Revenue Achiever for Quarter 4 2017
●Revenue Achiever for Quarter 4 2016
●Revenue Achiever for Quarter 2 2012
●Revenue Achiever for Quarter 4 2011
●Revenue Achiever for Quarter 1 2011
●Revenue Achiever for Quarter 3 2010
●3rd Best Performing Telesales Executive for Quarter 4 2013
●2nd Best Performing Telesales Executive for Quarter 3 2013
●2nd Best Performing Telesales Executive for Quarter 1 2013
●3rd Best Performing Telesales Executive for Quarter 2 2012
●3rd Best Performing Telesales Executive for Quarter 4 2011
●2nd Best Performing Telesales Executive for Quarter 4 2010
TRAININGS AND SEMINARS ATTENDED
●Meet, Share, Connect (June 2016)
●Salesforce User’s Training (June 2016)
●PH Transhipment (January 2016)
●Sales Conference (January 2016)
●Important Clearance Refresher Course (January 2016)
●DG Basic Course (November 2015)
●Special Services (October 2015)
●E-Invoicing (January 2010)
●IIP (January 2010)
●Company Policy (February 2010)
●Sales Conference (February 2010)
●Customs Awareness (February 2010)
●Enhanced Liability (March 2010)
●Sales Conference (April 2010)
●Sales Academy Examinations (May 2010)
●Common Database End – User’s Training (May 2010)
●Excellence in TeleSales with Focus Group (May 2010)
●Common Sales System End – User Training (May 2010)
●Sales Academy Mock Examinations (October 2010)
●Sales Academy Review Session (October 2010)
●Sales Academy Examinations (October 2010)
●Discipline in Selling (October 2010)
●High-Impact Presentations (January 2007)
●VA Virtual America Accent Training (February 2005)
●Product Training for Sprint Account (February 2005)
●Product Knowledge, Toyota Cubao Inc. (March 2002
●Customer Service, Toyota Cubao Inc. (March 2002)
●Parish Renewal Experience, Sto. Niño Parish Pasig (August 2002)
●Speech Training – The American Way (August 2002)
●Christian Life Program, Singles for Christ (October 2002)
TNT Express Worldwide (Phils) Inc. (March 2014 – April 2016)
Indoor Sales Executive
Handles corporate accounts in Quezon City and CAMANAVA area as the office based Account Executive
Maintains SME portfolio and to customers belong to Medium & Large accounts
Working closely with Field Sales Executive to ensure that specific Accounts under an assigned area/ territory are being attended to and their requirements served immediately
Maintains trading accounts by constantly communicating clients with courier requirements
Provides the necessary solutions to resolve clients’ issues
Prepares & submits pertinent reports needed by the Area Sales Manager on a timely manner
Complies with the weekly KPIs set by the management
TNT Express Worldwide (Phils) Inc. (July 2010 – February 2014)
TeleSales Executive
Develops accounts for adhoc segment
Maintains trading accounts by constantly communicating clients with courier requirements
Provides the necessary solutions to resolve client’s issues
Prepares & submits pertinent reports needed by the Area Sales Manager
Complies with the weekly KPIs set by the management
TNT Express Worldwide (Phils) Inc. (August 2008 – June 2010)
Inside Sales Executive
Informs clients with different products & service to suit their courier needs
Develops and maintains accounts by constant communicating with trading & prospect clients of TNT
Provides the necessary solutions to resolve client’s issues
Prepares & submits pertinent reports needed by the Inside Sales Supervisor
Allied Telesis Philippines Inc. (December 2006 – March 2008)
Project Consultant and Data Encoder
Coordinates with our European counterparts regarding product specifications
Encodes Product information for European clients
Serves as the Front desk officer for the company
Diastar Power Services (October 2002 – October 2005)
Office Assistant
Encodes documents for the company
Provides secretarial assistance to the General Manager
Daksh E-Services (February 2005 – August 2005)
Customer Care Specialist
Provides information to customer inquiries regarding products & services by utilizing a variety of resources
Resolves issues by assessing the customer needs, getting information & offering alternatives or solutions
Insures excellent telephone manner & communication skills
Toyota Cubao Incorporated (March 2002 – September 2002)
Marketing Professional
Gives full product information to customers with product inquiry
Coordinates and transacts to various companies for possible requirements
Provides good customer service during showroom duties and fieldworks.
Diastar Power Services (November 2000 – February 2002)
Account Officer
Develops and maintains various accounts to ensure sales for the company
Collects accounts receivables from different companies
Encodes documents for the company
Bureau of Internal Revenue (October 1999 – October 2000)
Data Encoder and Filer
Encodes information about the taxpayer of San Juan like their names, business addresses and their paid taxes
Sorts and files different documents of San Juan taxpayers (i.e. income tax returns, value added tax, monthly & quarterly tax collections)
CHARACTER REFERENCES
Meliza Morato
National Territory Sales Manager
TNT Express Worldwide (Phils) Inc.
Tel: (02) 551 0918
Benjamin Saez
President
Global Equipment Parts and Services Corporation
Tel: (02) 931 8469
Cristina Lobres
Admin/Accounting Officer
Himmax Electronics Corporation
Tel: (02) 453 5852