Employee Relations Manager
Resume:
Key Skills
Profile Summary
Organizational Development
HR Policy Design & Implementation
Process Enhancement
Strategic HR Business Partner
HR Generalist Affairs
Employee Engagement
Management Reporting / MIS
Statutory & Legal Compliance
HR Budgeting / Forecasting
Team Building & Management
A vibrant performance-driven professional with over 13 years of rich combined expertise in Strategic HR operations and Compliance Management with a key focus on profitability and optimal utilization of resources
Strategy architect credited with instituting best HR practices, Policy development, implementation & enforcement; Performance Management, Employee Relations; and regulatory compliance, to streamline processes and capitalize on organizational growth opportunities
Proven track record of providing leadership across Talent Acquisition & Management, designing and applying Compensation & Benefits, Rewards & Recognition programs and Competency Framework to support the business with a pragmatic approach
Excellence in enhancing effective employee engagement across all hierarchical levels in the organization on day-to-today and strategic matters through the constant dialogue process, role enrichments, feedback sessions and maintaining strong and harmonious Industrial Relations Front-led the entire gamut of HR Operations with extensive exposure in setting-up HR business processes & systems right from the stage of inception including creating expansion plans to capitalize on growth opportunities & aligning to the business objectives Strong management skills, capable of leading & motivating individuals to maximize levels of productivity; a team player with proven skills in driving a team and creating opportunities for others to learn and grow A detail-oriented planner with the flair for implementing innovative strategies and HR Interventions for accelerated growth of the organization
Expertise in reviewing and drafting contracts, agreements & internal policies and ensuring that they comply with all organization, statutory and legal requirements; providing legal protection and risk management advice to management
Soft Skills
Personal Details
Date of Birth: 28th December 1977
Languages Known: English, Tamil &
Telugu
Address: New No. 5/3, 4th Main
Road, Gangai Nagar, Velachery,
Chennai 600042
Career Timeline
Mar’08 – Jun’15 Jun’15 – Apr’ 19 Since May’19 – till date Education
Master’s in business administration (HR) from IGNOU – DDE Master’s in human resource management from Annamalai University – DDE
B.Sc. (Mathematics) from The Quaid – e – milleth college for men, Madras University
KOTHANDAM. S
Dedicated and focused professional with excellence at prioritizing, completing multiple tasks simultaneously, committed to delivering high-quality results, targeting Senior-level assignments in Human Resource Management and Compliance Administration adejlg@r.postjobfree.com
Communicator Innovator
Thinker
Collaborator Intuitive
Work Experience
Since May’19 with M/s. Jaywon Group, Chennai as Sr. Manager – Human Resources & Admin Jun’15 – Apr’19 with M/s Lavazza (India) Pvt Ltd, Chennai as Manager – HR & Admin – Handling Pan India Mar’08 – Jun’15 with M/s Parle Agro Pvt Ltd, Chennai handling Tamil Nadu, Kerala & Karnataka region Growth Path:
Mar’08- Jun’10 as Executive (HR)
Jul’10 – Jun’12 as Sr. Executive (HR)
Jun’12 – Jun’15 as Asst. Manager (HR)
Key Result Areas:
Providing HR leadership to the business for implementation of HR strategies in-line with business requirements, managing HR services to support the overall business strategy of the company Analyzing overall Business Operations, determining the business unit’s mission & strategic direction; formulating and implementing tactical initiatives as well as strategic advice for achieving corporate strategic goals through effective utilization of human resource capabilities
Steering diverse responsibilities including strategy planning & execution, new initiatives, business model restructuring, cost control and effective management of cultural and organizational diversity Leveraging entrepreneurial capability in translating corporate vision to overcome complex business challenges and deliver on high-impact decisions
Managing the entire gamut of end-to-end HR operations while adhering to respective quality guidelines, environment and workplace safety policies and procedures Managing staffing and performance-improvement issues, leadership and management team development Creating and implementing HR strategy to meet short, medium & long-term business challenges with a focus on areas such as talent & leadership development, contingency management planning, managing culture, values & employee engagement across all levels in the organization
Analyzing and developing HR processes, streamlining systems, with the focus to promote reliability, increase simplicity and enable scalable growth
Taking multiple change initiatives, transition & transformation projects from current to future business operations to achieve maximum efficiency
Supporting the management in scrutinizing and reviewing the annual business plans for achievement of organizational objectives
Partnering with Business Leaders to identify requirements as per the business forecast and supporting them with relevant market data, insights and analytics as appropriate Coordinating and collaborating with Senior Leadership Team for successful workforce planning, resourcing, deploying expansion/right-sizing activities within the organization Highlights for M/s Lavazza India Pvt Ltd:
Successfully implemented and aligned across Pan India, the group’s Global People Performance & Growth(PPG) framework based on a global structure of ‘Job Groups and Families’, dividing KRAs as per Job Groups which describe what needs to be achieved across all types of work globally; received positive feedback from Group/Divisional HR and Country leadership
In 2017, implemented the Global Human Resources Information System (HRIS) across pan India (involved from the planning stage including providing country-specific requirements, a compilation of data, testing and providing Manager training)
During 2015-16, led and successfully implemented a complete organization restructuring process in Fresh & Honest Café Ltd, India moving away from a regional/geographical based reporting to a delayered structure which is operations focused with depth in meeting customer commitments through operations excellence with centrally managed support functions, which reduced Annual TEC/Revenue from 13.22% in FY 15 to 11.77% in FY16, and augmented the operational efficiency
Imparted effective training on the group’s Flagship Training Program: ‘Managing My Team & Career Conversations’ to batches of 30 People Managers, managing large team sizes of approx. 10-15 in the year 2016 Successfully conducted ‘Value workshops’ across all levels and sites in the organization to inculcate and promote the values of the organization amongst all levels of employees including contract employees(including a program of STAR nominations and awards for employees who exhibit consistent practice and display of organization values) Restructured new employee hire process by eliminating non-value driving activities and negotiated favorable rates with vendors thus saving in recruiting costs
Reduced regulatory risk by establishing a compliance review and control mechanism that resulted in improved audit ratings
Initiated and driven (sponsor) a Continuous Improvement (CI) project to increase the productivity level of workers and thereby reduce labor cost/ overtime (OT) working cost which has resulted in a significant drop in overtime working hours
Directed Statutory compliances of the organization and its subsidiaries with error-free/no prosecution/no penalties track-record
Streamlined the contract (customer and vendor) management process (Global contractual hotspots) in the Indian entity in line with the group’s legal policies
Highlights for M/s Parle Agro Pvt Ltd:
• Recruitment / Resourcing:
Planning human resource requirements in consultation with heads of different functional & operational areas and conducting selection interviews.
Identifying and hiring various sources like headhunters, recruitment agencies, consultants for managing employee recruitments to the respective region based on the allocated budget.
• Performance Management System:
Coordinating with the corporate office and Assisting in the set-up of the HR & Performance Management System in the region.
Managing the Appraisal process with teams, assessing data and conducting discussions for substantiating Performance. Guiding employees in filling the KPI / KRA’s / PMS / Goal Setting Sheets, during the Annual Appraisal process. Streamlining Performance Management System, Rewards, Recognition, Retention Plan in the Group.
• Compensation & Benefits:
Personnel Management activities such as Attendance Management, Payroll, Statutory compliances. Processing Medical & Salary Advances as well as full & final settlements and gratuity. Handling matters of Insurance like Workmen Compensation, Mediclaim & Group Personal Accident Policy. Overseeing Leaves, Attendance, permissions, Compensation, Loans & Advances, Rewards. Maintaining Cafeteria, 5S in the Factory, Surveillance, Internal System & Facilities Management.HR Budgeting, HRIS and MIS Reports, Employee Welfare activities.
• Industrial Relations:
Coordinating with Govt. Officials for the fulfillment of 100% statutory obligations, involved in drafting and issuing. Ensuring prompt resolution of employee grievances and counseling to maintain cordial management-employee relations and achieve dedication by the workers.
Handling disciplinary matters and the course of action to be taken and frame memos, charge sheets etc. and organizing and holding inquiries and implementing disciplinary action and liaise with legal consultants in this regard Full-fledged exposure to Industrial relations tasks like day to day Plant I.R., Union deliberations, and dealing with multi Unions
Assisted in the Formation of Structured Associations i.e. Safety Committee, Grievance Committee, Works Committee, Canteen Committee, Suggestion Committee, Sports Committee and Facilitating their Periodic meetings at regular intervals
Negotiating and amicable settling of issues among the Workmen & Unions arising due to Time Office, Salary & Wage Administration matters.
Constituting and maintaining works committee canteen management committee, Quality circles, Welfare committee, Housekeeping committee.
Formed Safety committee and conducting safety meetings and identify the unsafe conditions
• Employee Engagement:
Organizing Employee Engagements & OD Programmes like Suggestion Schemes, Quality Circles and Values Statements, Fun @ Work, Outbound Activities, Corporate Tie-ups & Facilities Reducing absenteeism & employee turnover through measures such as employee motivation, personnel/family counseling and family welfare activities
Ensuring prompt resolution of employee grievances & maintaining cordial employee relations. Previous Experience
Jun’01 – Feb’08 with M/s Fourrts India Laboratories Pvt Ltd., Chennai as Junior Executive in Documentation & Q&GA Dept
Jun’99 – May’01 with St. Mary’s Matriculation School, Chennai as Mathematics teacher handled Grade 8th to 10th
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