Network Sales And Operations Coordinator

ZARAH GOMEZ CANTALEJO

NETWORK SALES COORDINATOR – IN VARIOUS DOHA BASED FREIGHT FORWARDING COMPANIES FORMER OPERATIONS EXECUTIVE – CONSOLIDATED SHIPPING SERVICES - HOMEWARD BOUND LLC FORMER EXECUTIVE SECRETARY FOR LOGISTICS OPERATIONS – AFEX LINE CARGO FORMER IMPORT / EXPORT ASSISTANT SUPERVISOR – THN AUTHOPARTS PHILIPPINES (HYUNDAI) FORMER CARGO SERVICES AGENT (ADMIN / OPS) – QATAR AVIATION / QATAR AIRWAYS Address in Qatar : Mansoura, Doha-Qatar

Contact Nos. in Qatar : +974-****-**** / +974-****-**** E-mail Address : ************@*****.***

Philippines Address : Tanauan City, Batangas, Philippines PROFESSIONAL EXPERIENCES:

JUNE 2018 – JUNE 2020

CUSTOMER SERVICE / NETWORK & SALES COORDINATOR / OPERATIONS EXECUTIVE - FISA ALS LSC - DOHA, QATAR

Core Function: Performs effective Sales Coordination, Freight Forwarding Operation and Freight Forwarding Network tasks. Ensures accuracy in the preparation of pertinent documents for international shipments – by air, land and sea and carrying out the shipment transactions successfully. Duties and Responsibilities:

SALES PART

Accepts shipment enquiries from clients.

Handles rates and quotations from the shipping line and airline authorized agents.

Handles rates and quotations from the origin and destination agents of various networks.

Compares liner rates for enquiry file job to determine the cost and selling values of the shipment.

Prepares pre-costing of the file prior to the preparation of the Company Proposal for each client.

Prepares proposal / quotations for the company’s clients.

Performs client follow up communications to maintain accounts. OPERATIONS PART

Opens job file for the international shipments.

Handles and processes both Import and Export shipments (AIR and SEA).

In charge of handling bookings with the shipping line and airline agents for the confirmed shipments.

Prepares necessary documents both for import and export.

Endorses necessary documents for the clearance of shipments for import and export to the Clearance Team.

Coordinates loading schedule.

Submits load list / VGM and shipping instructions submission thru respective Carrier Online System or thru INTTRA.

Checks and verifies BL drafts and provides confirmation.

Provides pre-alert to counterpart destination agents for Export Shipments.

Sends Cargo Arrival Notice to clients for the Import Shipments.

Coordinates shipments with the Shipping Lines and Authorized Origin and Destination Agents

Responsible in preparing the required documents for Chamber processing.

Responsible in preparing the required documents for Shipment Insurance processing

Responsible in submitting liner and vendor invoices for payment with Accounts Section.

Responsible in the preparation of cost sheets for both import and export shipments prior to the preparation of charge invoices for the clients

Processes Insurance Claims for damage cargoes of the clients.

Prepares the final cost sheet per job file and closes the same.

Serves as an alternate to other Operation Executives and Managers who are on leave. NETWORK TASKS

Assigned in communicating with various freight forwarding network head offices: GLA, FIATA, JC Trans, AIM, Movers - POE, FIDI and WCA as well as Ship Agency Network – WWSA.

Assigned in the processing membership with World Cargo Alliance.

In charge of processing membership renewals with various network

In charge of processing HBL under All World Shipping. AWS is exclusively associated with, but independent of WCA.

In charge of processing insurances with World insurance this is the exclusive risk management partner for WCA and Inter-trans which is USA based insurance company. REPORTORIALS

Daily Shipment Status Report, Monthly Liner Rates, Summary of Qualified Partner Agent, Monthly Sales Report & Monthly Summary of Enquiry Accepted INTERRELATIONS

All departments, Authorized Origin and Destination Agent, Airlines, Shipping Lines, Service Providers

& Freight Forwarding

SEP 2016 – APR 2018

OPERATIONS EXECUTIVE

CONSOLIDATED SHIPPING SERVICES (HOMEWARD BOUND LLC) DUBAI, UNITED ARAB EMIRATES

Core Function: Ensures accuracy in the preparation of pertinent documents for international shipments – by air, land and sea.

Duties and Responsibilities:

Handling and processing of Import and Export shipments (AIR / SEA / LAND) bound to all continents

In charge of handling rates and quotations from all the Authorized Airlines and Shipping Lines

In charge of handling bookings, load list and shipping instructions submission thru INTTRA System and thru other Carrier Online System - bound to all continents

In charge of coordinating shipments with the Shipping Lines and Authorized Origin and Destination Agents

Responsible in accepting and checking the job files and opening such in FINS (ORACLE)

Responsible in daily job planning and dispatches the team both for local and international move

In charge of checking the Job Completion Report and Client Feed Back Forms for Management Reporting

Handles documentation for local deliveries of commercial cargoes.

Coordinating with HR & Head Office for Administration related tasks concerning – Staff Attendance / Staff Overtime / Staff Leave / New Staff Joinees / Salary and Cash Advances and etc

Coordinating with Finance – Head Office for tasks concerning Petty Cash, Accounts Receivable and Payable, Insurance claims & client refunds

REPORTORIALS

Shipment Tracking Report – Import / Export (AIR / SEA / LAND Transport)

Customs – BLE and DPC /GP Cost Summary Report

Costing Irregularity / Discrepancy Summary Report

Major Client Monthly Costing Summary

Petty Cash Liquidation Summary Report

Staffs Monthly Attendance

Staffs Monthly Overtime

Summary Report on Purchases of Packaging Materials and Material Cost Comparative Report INTERRELATIONS

All departments, Authorized Origin and Destination Agent, Airlines, Shipping Lines, Service Providers

& Suppliers

MAR 2016 – SEP 2016

EXECUTIVE SECRETARY FOR LOGISTICS OPERATIONS

AFEX LINE CARGO L.L.C. - DUBAI, UNITED ARAB EMIRATES Core Function: Ensures the accuracy in the preparation of export documentation for sea and road shipments bound to Qatar and Bahrain.

Duties and Responsibilities:

Prepares the corresponding Commercial Invoices for the consolidated shipments by Sea & Land

Forwards shipping documents to the agent in the Port of Destination by email & thru courier.

Prepares necessary documents for the passage of the shipment on borders for Land Shipments.

Checks the supporting documents submitted by customers that are attached to the company’s Cargo Receipts (Commercial Invoice, Packing List, Purchase Order & Delivery Receipts).

Prepares the Packing List based on the received Cargo Tally Sheets from the Warehouse Supervisor, Cargo Receipts from the Acceptance Person in Charge and Sales Documents submitted by Customers.

Ensures that the Packing Lists prepared are based on the requirements of the Customs Authority of the Port of Destination.

Forwards the Arabic Commercial Invoices and Packing Lists to Authorized Agent for Chamber processing.

Supports the Accounts Team in preparing the Cargo Manifest. JAN 2015 – MAR 2016

IMPORT / EXPORT ASSISTANT SUPERVISOR

THN AUTOPARTS PHILIPPINES, INC. - HYUNDAI

CALAMBA PREMIERE INDUSTRIAL PARK – SPECIAL ECONOMIC ZONE Calamba City, Laguna, Philippines

Core Function: Ensures the accuracy of ordered items intended for production consumption and use. Responsible in the preparation and completion of all preliminary documents concerning Importation and Exportation and processing such with all Government Agencies. Duties and Responsibilities:

IMPORTATION

Forwards Commercial Invoice and Packing List to Authorized Broker for the purpose of Auto Import Permit Application.

Coordinates and follow-ups with the Philippine Economic Zone Authority - Manager the approval of the EIP or Electronic Import Permit.

Computes Bondable amount for the Import Shipment by air for the purpose of Securing Insurance and filing such with the Bonds Department of the Bureau of Customs - NAIA.

Computes Bondable amount for the Import Shipment by sea for the purpose of Securing Insurance and filing such with the Bonds Department of the Bureau of Customs - South Port.

Prepares the Authorization Letter for the Authorized Broker, Authority for Cargo Handover Process, Joint Certification and/or Undertaking.

Prepares necessary Import documents - Certificate of Importation, Authorization, and Container Guarantee and forwards such to authorized broker for the purpose of clearing and releasing.

In case of regulated chemicals on Importation, files necessary requirements with DENR & PEZA.

Coordinates with Authorized Brokers matters regarding the berthing, clearing, releasing and delivery of the shipments.

Coordinates with the Warehouse regarding the delivery date of the cargoes. EXPORTATION

Handles the Shipping Plan & Booking of the shipments.

Prepares Commercial Invoice and Packing List based on the Production Output Summary.

Coordinates Export documents with the Authorized Forwarder for the AEDs application.

Files and Processes Export Declaration, Export Tally, and Boat Note in case of Manual Application.

Prepares export documentation and forwards such to Forwarding Agent, Philippine Economic Zone Authority, Bureau of Customs, NAIA and Sea Ports.

In charge of facilitating loading of Goods for Exportation. SCRAPS / WASTE MANAGEMENT

In charge of qualifying Production Scrap Buyers / Haulers.

Prepares documentation for the Indirect Exportation of Copper Production Scraps.

Processes Indirect Exportation Documents both with the Philippine Economic Zone Authority and Bureau of Customs.

Prepares necessary documentation for the Sales of low valued production scraps.

Prepares necessary documents required by the Philippine Economic Zone Authority, Department of Environment and Natural Resources – Environmental Board Management for the disposal of Residual Wastages of the company.

LEGAL DUTIES

Prepares and Processes Applications and Renewals of the company’s registration with the Philippine Economic Zone Authority & Bureau of Customs.

Responsible in handling the formulation of contracts with the Brokers, Scrap Buyers, Bonding Companies and Indirect Exportation Customers.

Handles audits being conducted to the company by the government agencies relating to Import and Export. Prepares affidavits for the company for notarial purposes that will serve as a defense in legal cases.

Represents the company in the legal cases that involves shipments with PEZA and Customs REPORTORIALS

Prepares Monthly Import Summary, Export Sales Summary, Statistical Reports on Import and Sales, Comparative Report on Rates for Brokerage and Forwarding, Monthly Container Usage Report for both Import and Export, Scrap Sales Report, Brokerage and Forwarding Expense Report.

Prepared Start of Commercial Operations in support to company’s registration agreement with the Philippine Economic Zone Authority

Prepares Machineries and Equipment Registration with the Philippine Economic Zone Authority.

Prepares Transaction Liquidation Ledger to be submitted with the Philippine Economic Zone Authority and Bureau of Customs.

INTERRELATIONS

Authorized Broker / Forwarder / Airlines & Shipping Lines, Suppliers & Scrap Buyers, Bureau of Customs, Philippine Economic Zone Authority & Other Government Agencies NOV 2010 – JUN 2013

CARGO CUSTOMER SERVICES AGENT

DELIVERY COUNTER / TRACING SECTION

QATAR AVIATION SERVICES CARGO, GHA for QATAR AIRWAYS Doha, Qatar

Core Function: Ensure Premium Services are provided to all Customers. Duties and Responsibilities:

Notifies Consignees and Agents regarding the Arrival of all types/categories cargoes.

Issues Delivery Orders & Storage Invoices for inbound DOHA shipments.

Handles Customers / Freight Forwarders and Clearing Agents General inquiries.

Coordinates and assists / notify (Shippers / Consignees) on shipment UTL cases.

Updates Daily Delivery Exit Record in ORYX Cargo System.

Updates Daily Inventory for various Import Warehouse Locations in the ORYX Cargo System.

Performs follow-up with consignees on uncollected shipments from warehouse.

Prepares Monthly Summary of Delivery Orders and storage Invoices for Finance Department.

Prepares Shipment disposal list in coordination with warehouse team for Customs

Train new staff on work related process, local rules & regulations CARGO SERVICES AGENT

ADMINISTRATION SECTION

QATAR AVIATION SERVICES CARGO (QAS), GHA for QATAR AIRWAYS Doha, Qatar

Duties and Responsibilities:

Prepares Monthly Payroll data for QAS Cargo staffs 1000+ (Attendance/Absence/Medical).

Prepares Monthly Overtime Summary for the Payroll (Statistical and Graphical Report for Overtime Monthly, Quarterly, Semi Annual, Grade-Base and Shift Base).

Handles and updates 1000+ Staffs Duty Rosters in E-TAS Qatar Airways staff attendance system

Assists and processes Staffs Leave Applications and Exit permits.

Prepares purchasing requisition thru Oracle System for QAS Cargo (office & operations related).

Handling store stock on hand inventory.

Handles Correspondences for the Administration Section.

Attends to inquiries and complains of QAS Cargo staffs.

Assists in the scheduling of internal & external staff interviews with HR.

Supervises the arrangements of the QAS Cargo internal investigations and management meetings.

Coordinates Medical Appointments of QAS Cargo staffs with Qatar Airways Medical Center.

In charge of communicating and coordinating with the IT Department regarding the schedules of system maintenance and etc.

In charge of communicating and coordinating with the Engineering Department regarding the various equipment maintenance.

In charge of coordinating with Qatar Scale regarding the calibration of weighing scales at terminal.

Handles the New Joining QAS Cargo staffs and deployment in operations.

Handles staffs resignation, termination and repatriation process.

Trains New Staffs for administration tasks.

INTERRELATIONS

Airlines / Customers, Human Recourses, Finance, Procurement, Immigration, Airport Pass Section PHILIPPINE EXPERIENCES PRIOR TO OVERSEAS EMPLOYMENT

IMPORT / EXPORT ASSISTANT SUPERVISOR – DAITOH PHILIPPINES

IMPORT / EXPORT ASSISTANT - BIGMATE PHILIPPINES INC.

IMPORT/EXPORT STAFF - DAIHO PHILIPPINES, INC

PURCHASING AND LOGISTICS ASSISTANT, FUJI ELECTRIC PHILIPPINES, INC. TRAININGS, SEMINARS AND ON FIELD ACTUAL TRAINING

DIN EN ISO QUALITY ASSURANCE STANDARDS

BY PRODUCT EXCHANGE UPDATE SEMINAR UPDATE

GUIDELINES ON HANDLING AND TRANSPORTING ECONOMIC ZONES’ SOLID WASTES

REPUBLIC ACT 7916 OF THE PHILIPPINES & CUSTOMS CODE OF THE PHILIPPINES

DANGEROUS GOODS CATEGORY 8 TRAINING BY QAS

QATAR AVIATION - VALUABLE GOODS TRAINING, PERISHABLE GOODS TRAINING, CARGO SAFETY TRAINING

QATAR AVIATION - ORYX CARGO SYSTEM TRAINING & ORACLE SYSTEM ACTUAL TRAINING

FINS / I PACK SYSTEM / FLAIR – INCLUDING HBL PREPARATION

MARINE CARGO INSURANCE CLAIMS

ETAS SYSTEM TRAINING

TNA SYSTEM TRAINING

MAERKS LINE WEB TRAINING

INTTRA WEB ACTUAL TRAINING

TRAINING USING IN MOVERS POE SYSTEM

KEY SKILL

Strong spoken and written communication skills

Strong commanding skills

Decision Maker

Self-motivated and excellent interpersonal skills

Ability to manage and motivate my team

Disciplined and Hardworking at any task entrusted to me

Computer Literate

LANGUAGE SKILLS

ENGLISH : Fluent

FILIPNO : Fluent

ARABIC : BASIC

PERSONAL BACKGROUND

BIRTHDATE : November 7, 1979

CITIZENSHIP : Filipino

CIVIL STATUS: Divorced

CHILD’S NAME: KEANU ROBERT GOMEZ CANTALEJO

EDUCATIONAL BACKGROUND

BACHELOR OF SCIENCE IN COMMERCE - Major in Banking and Finance 1996-2000 Tanauan City – Batangas City – Philippines

With MPA Units

Outstanding Commerce Graduate

Academic Excellence Awardee of Great Pacific Life Insurance Inc.

Academic Scholar

Outstanding in Various Major and Minor Subjects

First Place in Essay Writing Contest

Civil Service Examination Passer 97-217071

Basic and Level 1 Course – AL FANAR

1st Honor - Basic Arabic Course – Filipino Institute – Al Dar Campus – Dubai, United Arab Emirates

Currently enrolled at online studies with Qatar Guest Center and Markaz Abdullah Ibn Zaid Ladies Section

References are available upon request

I hereby certify that the above information are true and correct to the best of my ability. ZARAH GOMEZ CANTALEJO

Applicant

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