Manager Sales
Resume:
Rajeev Nayan Mishra
*. A veteran sales and marketing manager specialized in stainless steel/ iron and steel/ alloy steel industry. Posses exhaustive 34+ years of experience working for a diverse group of organizations and clients. 2.Expert in Market Research/ Market Survey/ Market Analysis to increase market share; strategy planning and implementation by considering clear focus on customer needs and competitors analysis. 3. Techno commercial acumen 4. Travelled across the geography and have multicultural customer experience.5. Sound understanding of stainless steel/iron and steel/alloy and steel industry 6. A professional behaviour and having analytical, team building and time management skills 7. Account management- handing key accounts and new markets for business development 8. Proficient problem solver who envisions business and technical perspectives to develop workable solutions. 9. Diligent, self motivated and motivator, committed, hard task master with excellent interpersonal skills 10. Quick learner and skilled in multi tasking and bridging issues to ensure that products are delivered on time.11. Solutions focused, meticulous and result oriented professional
Indore, Madhya Pradesh
************@*****.***
Willing to relocate: Anywhere
Work Experience
General Manager - Marketing
Rimjhim Ispat Ltd - Indore, Madhya Pradesh
January 2011 to Present
Areas: Sales & Marketing
Products: Stainless Steel: Wire Rod, HRA, HRAP, Bright Bar, Wire, HEX, Square, Flat hot rolled Coil & Cold Roll Coil for manufacturing Pipes & Tubes
Key Deliverables:
• To attend & generate new enquires, review costing and to send quotation
• Formulate and effectively communicate the industry values proposition to the customer.
• Follow-up for the submitted quotation, negotiation for orders.
• To plan and execute, customer orders as per agreed delivery schedule by following up and coordination with Production, Purchase, Dispatch and Engineering departments.
• To handle customer's Specification, Correspondences and Technical Drawings, from inquiry to closer stage, Reply on technical complain up to the satisfactory level of customers.
• To meet, discuss and provide detail response if the query raised by Custom Officials.
• Proper follow up of reputed clients for rate contracts (RC).
• Properly just in time solution for customer's quality, commercial, technical, purchasing and logistical issues.
• Follow up on market conditions, customer policy, product and production.
• Review of LC, Payment collection.
• Customer feedback collection.
• To deliver budgeted targets by maintaining quick response time, maximum customer services considering optimum price realization to customers.
• Analysis of Orders on hand & Enquiries received to meet with Targeted Sales.
• To prepare various reports like Sales Budget, Technical reports and Sales Forecast.
• Generating the Sales Revenue.
• To achieve increase in sales / perfection by serving existing customers with company's stated quality products, timely delivery and reliable services with prompt response.
• To Develop & Maintain Dealer Network.
• Sales Promotion Activities like participation in exhibition and Product Catalog.
• To explore newer markets & review general market needs by assessment of customer's needs for selling company's products to increase business.
• Recruit, Train, Direct & Evaluation of Sales Team.
• Increasing the Customer Database.
• Maintaining good Relationships with customers.
• Added lots of New Customers across the geography in the past years with some of good deals with big Industries.
Senior Marketing Manager
Ratnesh Metal Industries Pvt Ltd - Ahmedabad, Gujarat February 2009 to December 2010
Areas: Sales & Marketing
Products: Stainless/ Alloy steel - Round bars (16 to 125 mm), Bright Bars, Angle, RCS, Flat Bar, Hex Bar
& Square Bar, Hot Forged Fastners
Key Deliverables:
• Worked on Product development such as Forging Grades etc.
• Learned about Shot Blasting, Fasteners (Hot Forged) & Alloy Steel
• Formulate and effectively communicate the industry values proposition to the customer
• Brought a huge cost savings for German MNC Client by supplying raw material directly to its local site
• Worked on generate new enquires, review pricing and to send commercials
• Tracking the order till dispatch
• Getting Customer Feedbacks
• Generating the Sales Revenue
• Adding new Customers
• New market research
Manager - Quality Control
Mittal Corp Ltd. - Pithampur, Madhya Pradesh
December 2007 to January 2009
Areas: Product development/ Quality Control/ CCM/ Billet yard Products: Stainless Steel: Wire Rod, hot rolled flat (for utensils) Key Deliverables:
• Worked on Utensils Grade Flat
• Also worked in
Steel Melting Shop (SMS)
Continuous Casting Machine
Billet Manufacturing
• Ensuring proper dispatch
• Oversee all quality control operations, including making team assignments, providing support to junior QC analysts
Manager - Product development & Technical services Rimjhim Ispat Ltd - Indore, Madhya Pradesh
January 2003 to November 2007
Areas: Quality Control & Marketing
Products: Stainless Steel: Wire Rod, HRA, HRAP, Bright Bar, Wire, HEX, Square Key Deliverables: -
• Worked in Indore Steel & Iron Mills job works
• Billlet yard - control/ inspection/ stock
• Carrying out internal inspection for ISO 9001, ISO 14000 standards
• Preparing the Data Records & Reports
• Carrying out BIS / ISA Inspection with Testing Managers
• Maintaining the ISO Standards
• Worked on generate new enquires, review pricing and to send commercials
• Tracking the order till dispatch
• Getting Customer Feedbacks
• Generating the Sales Revenue
• Adding new Customers
• New market research
Senior Manager - Product Development & Quality Control Bedmutha Wires Ltd. - Nashik, Maharashtra
October 1999 to December 2002
Areas - Quality Assurance / PPC/ Production Department Products - MS/ HC/ EQ: Wire Rod, HRA, HRAP, Bright Bar, Wire, etc. Key Deliverables: -
• Managing the Steel Wire manufacturing from raw material i.e. Steel rod by carrying out following key process:
Pickling
Wire Drawing
Annealing
Patenting
Galvanising
Packing & then
Dispatch
• Monitoring the all quality control operations, including making team assignments, providing support to junior QC analysts
• Liaising directly with clients to determine appropriate QC requirements prior to production run, provide quality assurance information throughout production
• Directing, mentoring and monitoring the performance of team members to ensure efficiency in process operations in view of quality
• Handle all operational emergencies for sustainable production.
• Analyse the performance and bring operational improvement In-Charge - Quality Control
Triveni Shinton International Limited - Pithampur, Madhya Pradesh August 1996 to September 1999
Areas - Quality Assurance/ PPC Department (Stainless Steel) Products - Stainless Steel: Wire Rod, HRA, HRAP, Bright Bar, Wire, etc. Key Deliverables: -
• Manpower Management
• Prod Planning execution.
• Managing Plant Costs
• Training and Development of Team
• Analysing the problems and taking corrective measures. Providing effective control of all incoming project materials.
• Effectively managing the stores & purchase department as well
• Carry out process control & Control the plant operation in totality.
• Maintaining compliance with International standards - for Stainless Steel Wire such as ASTM, AISI, DIN, BIS, etc.
• Handle all operational emergencies for sustainable production.
• Analyse the performance and bring operational improvement.
• Evaluate manufacturing process to ensure maximum efficiency.
• Maintain an efficient line of communication between workers and management.
• Ensure all resources and assets are used efficiently and correctly.
• Evaluating client's complaints and taking necessary corrective action Works Manager
Deora wire & wires - Indore, Madhya Pradesh
February 1989 to July 1996
Areas - Production, Quality Control & Assurance (Steel) Products - Steel, High carbon, Mild steel, Galvanised Wire, Patented wire, PCSR wire, ACSR Wire Application - Automobile, Generator manufacturing, Boiler Manufacturing, Heavy Machinery, Equipment Manufacturing, Construction, Chemical Industries, Engineering Industries, Sugar Industries, Forging Industries etc.
Key Deliverables: -
• Oversee all quality control operations, including making team assignments, providing support to junior QC analysts.
• Collate all QC data from quality assurance personnel and create detailed production reports for project managers and clients.
• Interface directly with clients to determine appropriate QC requirements prior to production run, provide quality assurance information throughout production, and ensure customer satisfaction at project completion.
• Communicated with production technicians to provide QC details and develop effective plan for addressing quality issues.
• Taking stringent quality measures including preparation, maintenance of necessary documents to ensure compliance with ISO 9001-2015 standards and customer requirements
• Directing, mentoring and monitoring the performance of team members to ensure efficiency in process operations in view of quality.
• Creating and sustaining dynamic environment that fosters development opportunities and motivates high performance amongst team members.
• Providing effective control of all incoming project materials.
• Effectively managing the stores & purchase department as well
• Taking care of Labour Control, Billing, Tagging, New Product development (Stranded Wire development).
• Liaising with relevant authorities (Clients) such as MPEB, PSEB, TNEB, MSEB & GEB
• Focusing on preventive measures based on lessons learned from various previous projects and effective reduction of non-conforming activities materials
• Steel Processing: - Processing and Finishing services viz. Hot Rolled (HR), Pickling for Hot Rolled, Annealing, Polishing/Pilling of Bright Bar, Wire Drawing etc. Quality Control Analyst
D&H Secheron Electrodes Pvt Ltd - Indore, Madhya Pradesh April 1988 to January 1989
Areas - Quality Assurance/ Chemical Lab
Products - Raw material for electrodes, wire rod testing, chemical ananlysis of stainless/ electrode steel Key Deliverables: -
• Working in Chemical Laboratory. Carrying out following Analysis of Iron & Steel composition: -
Gravimetric Analysis
Titrimetric Analysis
Non-Ferrous Material Testing - Dolomite, Calcite etc.
Ferrous Metal testing - Ferrochrome, Ferromagnesic, Ferrosilicon etc.
• Carrying out internal inspection for ISO 9001, ISO 14000 standards
• Preparing the Data Records & Reports
• Carrying out BIS / ISA Inspection with Testing Managers Process Inspector
Indore Wire Company Limited - Indore, Madhya Pradesh June 1985 to March 1988
Areas - Quality Assurance/ Production department
Products - MS/ HC/ EQ: Wire Rod, HRA, HRAP, Bright Bar, Wire, etc. Key Deliverables: -
• Setting up Quality Management System and overseeing implementation of quality policy throughout the organisation.
• Reviewing quality assurance procedures, inspection manuals report and conformance as per the standards
• Evaluating client's complaints and taking necessary corrective action.
• Liaising with relevant authorities' agencies for the latest updates on standards.
• Directing, mentoring and monitoring the performance of team members to ensure efficiency in process operations in view of quality.
• Preparation of the Wire drawing: Wire diameter check, Annealing, cleaning (acid Testing) and pointing, Patenting, Torsion test, elongation, wrapping.
• Managing Heat treatment, furnace temperature, packing, lubrication, oiling & getting it ready to dispatch
Personal Minutiae
Date of Birth: 15th June 1965
Education
Bachelor's in Chemistry
Gujarati college - Indore, Madhya Pradesh
Skills / IT Skills
• Marketing, Negotiation,Quality control etc in steel industries
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