Manager, Customer Service

Resume

Avinash kumar aditya

Email: ******************@*****.*** Contact: +91-738*******

Objective

To be a part of dedicated work force of an Organization and achieve goal laid down by the company, using the best of my knowledge and available resource.

Detailed Professional Experience

I.

Tulip Logistics (USM Infrastructures Pvt Ltd Enterprise) 27th Jan 2016 – Present

Business Consultant

CORE FUNCTIONS:

●Cold callings to the clients for requirements.

●Training of new member in the team.

● Negotiations with SP (Supply Partner).

●Answering all the queries via phone or web mail..

●Verifying and ensuring the documents are good to go or not.

If not immediately informed to issue resolving team and managers via mail and call.

●Assisting manager on day to day operations.

●Resolving all the complaints of supply partners and clients with the coordination of manager.

●Making payment of supply partner after proper verification with the coordination of accounts.

●In the absence of manager performing all the activities.

●Ensuring proper and excellent customer service.

Technical Skills

Operating Systems : Windows XP/7/8/8.1, Android, chrome

Other : MS Office.

Academic Background

MBA (Marketing) from SLC’s Institute of Engineering & Technology affiliated to J.N.T.U Hyderabad in 2013, with 74.1%.

MSc (Computer Science) from Benares Hindu University, in 2009 with 5.96 CGPA.

BSc (Computers Science) from Kavitha Memorial Degree & PG College, in 2007 with 58.38%.

12th from A.P State Board, in 2003 with 60%.

10th from C.B.S.E Board in 2001 with 58.83 %

Personal Information

●Present Address : 16-11-746/A, Dilsukhnagar

●Date of Birth : 26th Sep 1986

●Marital Status : Married

●Gender : Male

●Languages Known : Hindi & English

●Personal Interests : Travelling, Listening to music.

●Nationality : Indian

Declaration

I hereby declare that all the information given by me is true to best of my knowledge.

Date:

Place :- Hyderabad Avinash Kumar Aditya

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