Sales Representative Inside

Chanel R Ravera

Orange County, CA 949-***-****

*****@***.*** https://www.linkedin.com/in/chanel-r-ravera-66941a72/

Strong professional with exceptional communication, organizational, and detail-oriented skills seeking to leave the world of sales for a role in administrative assistance where, through work done in my years in sales I found strong drive, enthusiasm, and skill.

Activities:

Fitness enthusiast - dedicated worldwide half-marathoner. World traveler - visited 15+ countries. Avid hiker - have summited Mt. Whitney and Mt. Baldy.

Skills:

Microsoft Office Suite: Word, Excel, PowerPoint

Google Applications: SalesForce, SAP/BI, WebEx, Zoom

Strong written and verbal communication

Strong client relationships

Professional Experience:

Masimo - Irvine, CA

Inside Sales Representative/Device Trainer - Post-Acute Care and Physicians Office Markets

August 2015 - May 2020

Previously held role: Inside Sales Representative/Device Trainer – Physician Office

Awards/Key Highlights: Quota Achievement Award for FY 2018

●Responsible for direct assistance and sensor reorders within WIC market

●Scheduled meetings for Territory Managers for potential new customers as well as existing customers

●Responsible for growth of Vital Signs/Capital equipment in addition to up-selling handheld devices and sensors for Post-Acute Care and Physician Office markets

●Lead weekly online monitor and sensor training as well as private device training across Physician Office, Headstart, Midwife, and WIC divisions

●Document all activities for both inside and outside sales representatives in SalesForce and via recap correspondence

●Responsible for research and new market development of Skilled Nursing Facilities on the East Coast

●Served as primary correspondent and stakeholder for development of Subscription Program amongst colleagues, customers, and distributors

●Interfaced with and educated customers throughout purchasing lifecycle including identifying purchasing needs, processing orders and answering questions and concerns to enhance service and satisfaction

●Developed workflow strategy to increase efficiency, decrease inaccuracy, and reduce costs with all client departments

●Provide ongoing prospecting and demonstration scenario appointments, including assisting in West Coast territories when no representative assigned

●Staff medical and product trade shows, including the American Academy of Pediatrics trade show

Title 365 - Newport Beach, CA

Administrative Assistant

February 2015 - August 2015

●Provided Quality Control review and prepared recordable mortgage and refinance files for release

●Assisted with scheduling, supply reorders, customer help

●Delivered artful follow up via phone calls and e-mail correspondence to ensure the highest standard of customer service

Education:

B.S. Biology, Northern Arizona University - December 2014

●Awards: Academic Scholarship

●Involvements: Relay for Life; participant, volunteer, donor

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