Mark Jovan A. Pio
Industrial Engineer
PROFILE:
Engineering school graduate seeking to
apply education, training and experience
in Industrial Engineering role in
manufacturing. Excited to apply
experience in real world production
environment. Strongly focused, with the
ability to complete task accurately in a
fast-pased environment with conflicting
deadlines.
Experiences Education
2019-Present
Genknit Manufacturing Corporation (textile company)
• Receive job orders, gave instructions to maintenance for services required by office management
• Responsible for controlling and managing all documents processes including reviewing files, records critical information, confirming accuracy and compliance with policies and procedures of the company.
• In-charge with the collection of physical files, spreadsheets and updated reports for inventory requirements.
• Enhance positive first impressions to every visitor by keeping reception area clean and organized.
2016-2019
Convergys/Concentrix (BPO company)
• Improved customer service by assisting in the
enhancement of the company’s technical support process.
• Responded to customer emails to provide service within standard response time set by the management.
• Provided troubleshooting of computer malfunctions by disassembling computer system to find resolutions
2013-2015
VZG Food Industries (fast food restaurant)
• Promoted efficiency of the store by performing opening, closing, and shift change tasks.
• Maximized efficiency by keeping all customer areas and food preparation areas clean and organized
• Ensured orders were correct and packaged items for safe transport
• To follow safety standard and to protect customers, washed and sanitized dishes very after use.
Quezon City University
2011 - 2019
BS IN INDUSTRIAL ENGINEERING
• Quezon City School and Youth
Development Program (SYDP)
scholar (2011-13)
2006-2010
Llano High School
• Rank Top 7 in class
• High School Diploma
Skills
• Storage Procedures
• Reviewing records
• Reporting
• Results oriented
• Quick learner
Training/Seminars
AUTOCADD Comprehensive training
Microcadd Fairview
Dec 2019 – Jan 2020
ERGONOMICS CONVENTION 2019
University of the Philippines
Jan 2020
Contact
B10 L21 Del mundo vill. Llano,
Caloocan city 1420
*********@*****.***