Resume Summary

Suzette Lee

(maiden surname Ecroignard)

Sales manager/ Office manager / Data capturer

1

Education

Certificate: Security Officer Instructor Course

- Certificate N0: 002076

Certificate: Grade A Security Officer

-Certificate N0: 3495;0400553

Certificate: Security Officer Cash in Transit

- Certificate N0: 0400553;1543

Certificate: Grade B Security Officer

- Certificate N0: 0317902;1515

Certificate: Security Officer Grade C

- Certificate N0: 1008

Certificate: Security Officer Grade D

-Certificate No: 0943

Certificate: Security Officer Grade E

-Certificate No: 0860

Certificate: Corel Presentation

-Certificate No:0167

Certificate: Corel Word Perfect advanced

-Certificate No:0163

Certificate: Corel Word Perfect (ver 8)

-Certificate No:0159

Certificate: Introduction to Microcomputers

-Certificate No:0167

Certificate: Customer Service Excellence

-Certificate N0: CR0200

Certificate: Assistance Business Agent Life 1

Contact Information:

Mobile 1 : +27-79-890*-*** South Africa

Mobile 2 : +971 (50) 9455 191

Tax no: 086-***-****

adeiz7@r.postjobfree.com

Skype: suzette.lee5 (please sent text (sms) for

date and time thank you

Professional Experience:

Acting Sales Manager Kestrel Financial Solutions Polokwane, South Africa (2009) Office Manager Sud Chumie Polokwane, South Africa (Jan 2007-30 Oct 2009) Sock clerk Russells Furniture Polokwane, South Africa (2002–2006) Springbok Security Polokwane South Africa (1996-2001) Casher Loskop Mica Groblersdal South Africa (1995-1996) Receiving Clerk Checkers Groblersdal South Africa (1993-1994) Invoice clerk Wanda-Frasers Finishers Polokwane South Africa (1991-1993) Casher CAN Alberton South Africa (1990-1991)

Clerk Volkskas Bank Rustenburg South Africa (1988-1989) EXECUTIVE SUMMARY

Total of 25 years works experience in an office environment; Works experience relates to the following:

Switchboard Receptionist File Clerk Data Capture Admin Sales manager I am a self-motivated person with a strong sense of leadership and can persuade through empowerment people to adopt systems. Will add value within my field of expertise.

PROFESSIONAL EXPERIENCE

Competencies:

Good observation skills.

Fully aware of arrest and restraint techniques.

Aware of health and safety issues.

Dealing with people politely but in an authoritative manner.

Possessing a checkable history.

Computer literate, able to use MS Office.

Capability to monitor information feeds simultaneously from multiple sources.

Having a professional approach to all routine tasks.

Experience of monitoring and controlling security equipment.

Focused on the delivery of customer service.

Excellent time-management skills.

Experience of working on major events.

Personal:

Smart, well groomed and confident.

Having a professional attitude.

Possessing a friendly, approachable personality.

Smart and presentable appearance.

Have a full 5 year checkable history.

Willing to work shifts, morning, nights etc.

Resume Summary

Suzette Lee

(maiden surname Ecroignard)

Sales manager/ Office manager / Data capturer

2

Kestrel Financial Solutions:

Sales manager

The sales manager do have +- 20 agents working under him or her. A monthly target is given to sales managers and the sales manager will give the agent a smaller target. The sales manager must see to that the target is reached. The sales manager must assent the agent on al inquires.

Switchboard

Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary. Operate communication systems, such as telephone, switchboard, intercom, Contact security staff members when necessary. Stamp messages with time and date and file them appropriately. Answer simple questions about clients' businesses, using reference files. Monitor alarm systems to ensure that secure conditions are maintained. Keep records of calls placed and charges incurred. Complete forms for sales orders. Receptionist

Greets visitors, handles incoming calls and performs general administrative duties. Also may assist other administrative staff with overflow work, including word processing, data entry.

File Clerk

Performs basic clerical tasks, such as systematically arranging letters, memoranda, invoices and other indexed documents according to an established system. Operates office equipment and completes general office work. Sorts and distributes mail. Required proficiency in basic word processing, spreadsheet and database programs. Additional duties may include answering telephones and some data entry. Data Capture

Take policies that the agent brings in from a policy holder enter the information into the system. Update policy holder information. Admin

Performs administrative and office support activities for multiple supervisors. Duties may include fielding telephone calls, receiving and directing visitors, word processing, filing, and faxing. EMPLOYMENT HISTORY:

Kestrel Insures Polokwane, South Africa (Nov 2009 – present) Acting Sales Manager

Insures Company

Main Responsibilities:

The responsibilities were the same as above

Sud Chumie, Polokwane, South Africa (Jan 2007-30 Oct 2009) Chemical Company

Receptionist, Invoicing, Credits, Debits

Main responsibilities:

The responsibilities were the same as above and

Needed to invoice customers and collet the payments

Ensuring that stock is properly stored to prevent damage;

Ensuring that proper security measures are in place so that unauthorized persons do not have access to stock;

Preparation of requisitions and other paperwork for ordering new stock

Controlling a back-order file and releasing stock accurately and timeously on receipt;

Checking documentation, amounts and condition of new stock;

Returning damaged stock to suppliers

Russells Furniture Polokwane, South Africa (2002–2006) Furniture Company

Sock clerk

Main responsibilities:

Responsible for the printing of sales orders.

Verification of product in warehouse.

Creating the case labels for production.

Routing via e-mail, fax, and online to vendors per the guidelines.

Scheduling all outbound shipments with trucking companies and preparing all necessary paperwork for shipments. Springbok Security Polokwane South Africa (1996-2001) Security Company

Main responsibilities:

Banker Clerk

Main responsibilities:

Receiving bulk money containers that was off loaded by the CIT drivers at the banks

Need to ensure that the money was taken out of the container at the casher and that the casher did bank the money Resume Summary

Suzette Lee

(maiden surname Ecroignard)

Sales manager/ Office manager / Data capturer

3

Loskop Mica Groblersdal South Africa (1995-1996)

Hardware shop

Casher

Main responsibilities:

Dealing directly with customer monetary transactions.

In a store adds up a customer’s bill and takes payment Checkers Groblersdal South Africa (1993-1994)

Groceries shop

Receiving Clerk

Main responsibilities:

A receiving clerk checks and unloads incoming shipments at a warehouse, distribution center, or a large retail store.

He or she verifies that the correct types and amounts of items were shipped and inspects the goods to ensure their quality. Wanda-Frasers Finishers Polokwane South Africa (1991-1993) Furniture Company

Invoice clerk

Main responsibilities:

Gathers data from vendor invoices to ensure that billing information is accurate.

Collects information from the receiving and stocking department to verify that the materials on the invoice were received into the company.

CAN Alberton South Africa (1990-1991)

Casher

Main responsibilities:

Dealing directly with customer monetary transactions.

In a store adds up a customer’s bill and takes payment Clerk Volkskas Bank Rustenburg South Africa (1988-1989) Main responsibilities:

Dealing directly with customer at the main clients service desk

Opening of accounts

END

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