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Erika Mae V. Arcillas
*** ********* ***, *****, *.A.E
*****.********@*****.***
OBJECTIVES:
Intend to build a career at a leading corporate of high-tech environment with committed and dedicated people, which will help me explore myself and realize my potential. Willing to work as a key player in a challenging and creative environment. SKILLS:
Extensive experience in Call Centre environment
Willing to work in graveyard shift.
Coaching and friendly style of management
Great customer service skills
Excellent time management skills
WORK EXPERIENCE:
Front Office Supervisor – Admin Assistant, Crowne Plaza Dubai October 2019 to present
Dubai, UAE
OTS Supervisor – Admin Assistant, Radisson Blu Dubai Waterfront November 2018 to October 2019
Dubai, UAE
Subject Matter Expert, Airbnb Philippines
November 2016 to October 2018
Manila, Philippines
Member Relation Officer, Hornsby RSL
September 2014 to October 2016
Sydney, Australia
Sales Support, VXI Global Solution
May 2007 to August 2014
Quezon City, Philippines
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EDUCATION:
Centro Escolar University
Bachelor of Science in Tourism Management (2007- 2011) Immaculate Concepcion Academy of Manila (2000 – 2004) San Lorenzo Ruiz Parochial School (2006 – 2000)
References:
Nidal Mwaffack
Assistant Front Office Manager
Crowne Plaza Dubai
Ahmed Sewilam
Frond Desk Manager
Crowne Plaza Dubai
Askarini Katrika
Duty Manager
Radisson Blue Dubai Waterfront
Hearthie Dizon
Manager
Airbnb Philippines
Lalaine Ceceron
Manager
RSL Hornsby