Assistant Restaurant Manager
Resume:
JASMIN CANDA
********@*****.***
OBJECTIVE
Seeking to obtain a position that would allow me to further my skills, experiences, and career and at the same time, contribute to the company.
SKILLS & ABILITIES
Optimum level of customer service
Fastidious
Proficient communication skill
Leadership and management
Efficient and effective multi-tasking skills
Creative problem-solving
Outstanding event planning skill
In accord to everyone
Knowledgeable in Opera, Micros, MS Office and Respak
EXPERIENCE
Assistant Banquet Manager- Kempinski Marsa Malaz, Qatar
July 01, 2017 to January 27, 2020
Managing and overseeing a staff consisting of 2 Banquet Supervisor, 1 Banquet Head waiter, 10 full time staffs and 100 on-call servers.
Scheduling the daily operation needs based on the 10-day Daily Detail Report forecast as well as processing weekly payroll for the Banquet service teams.
Maintaining inventory, directing equipment purchases and rentals, and projecting weekly labor costs.
Managing plated, buffet, family style and coffee breaks for groups of 20 to 600 people in a wedding, conference and working lunch.
Ensuring that every meal and meeting is readily set on time.
Served as primary point of contact for clients, vendors and contractors for every event.
Meeting and addressing client need in a timely and professional manner.
Supervising the Conference, Banquets and Outside Catering functions to ensure all the venue arrangements are done correctly and competently well before every function.
Varying degree of interaction with Kitchen staffs, Front Office, Engineering and Housekeeping.
Conduct daily briefing of the staff.
Maintaining a high level of discipline with the banquet staff at all times.
Facilitate learning and development for all the team member.
Assisting the F&B admin in answering inquiry thru emails or phone calls, preparation of vouchers, raising purchase requests, doing the payroll for the entire F&B department, taking reservations for all the five outlets of the hotel using RESPAK, and coordinating with other departments.
Overseeing daily maintenance logs and reports to the appropriate departments when needed.
Assisting and supervising other outlets when needed.
Outlet Supervisor – Nozomi Japanese Fine-Dining Restaurant, Qatar
April, 2015 to June, 2017
Developed standards and execute flawlessly in the operation.
Rigorously trained staffs.
Ensure that everyone is compliant to hygiene, sanitation and grooming standards.
Monitoring inventory and ensuring the essentials are adequately stocked.
Monitory restaurant’s cash flow and proper cash handling.
Handling guest’s complaint and analytically sort out the best recovery strategy.
Supervising restaurant’s operation and interact with the guest to ensure that their expectations are met and minimize the possibility of arising any complaint.
Communicate effectively, both verbally and written, to provide clear information to staffs.
Ensure that reservations are allocated properly and requests are met.
Ensure the property is impeccable.
Team Leader- Parky Hyatt Hotel and Villas, Abu Dhabi
February 2012 to February 17, 2015
Train, lead, motivate, and coach all employees to ensure that established cultural and core standards are met.
Control labor and operation expenses through effecting scheduling, budgeting, purchasing decision.
Ensure the high standards of food and beverage service.
Created seasonal promotions to boost beverage sales.
Hostess/Waitress - Movenpick Resort and Spa Hotel Tala Bay, Jordan
July 2011 to February 15, 2012
Hostess/Waitress - Kempinski Hotel Ishtar, Deadsea, Jordan
September 2007 to February 28, 2011
Hostess/Waitress - The Noodle House, Abdoun Hills, Jordan
March 2007 to August 30, 2007
ACHIEVEMENTS: Earned a passing with merit score of 72% in WSET Level 2.
Successfully managed notable events, both corporate and ladies wedding, in Qatar.
Sent for a month as a Task-Force in Kempinski Residence, Qatar to manage the operation of the coffee shop, restaurant, lounge bar and In-room dining.
Contact this candidate