Document Control Manager

SUDIPTA CHAKRAVORTY

Contact: +971*********

E-mail: *******.***********@*******.**.**

Profile:

A hardworking, methodical, well organised professional with an attention to detail. Good communicator with ability to exercise initiative and diligence to achieve results. Looking for a challenging role to utilise existing skills and offer further development. Currently based at Abu Dhabi and looking for the next opportunity to sharpen my skillset.

Key Skills & Qualities:

Good team player, works equally well alone and using own initiative. Ability to work under pressure.

Possess excellent Microsoft office and Document management skills & ability to achieve objectives owing to excellent leadership skills.

Excellent verbal and written communication skills. Energetic and adaptable to fast paced environment.

Excellent organizational and interpersonal skills. Goal oriented and capable to handle multiple tasks.

Creativity in problem solving with a commitment to building consensus and excellence throughout.

Being able to act integrally by forming a part of the team and deliver responsibilities effectively.

Professional Experience:

Hs2 UK Ltd –Fixed Term Contract {From January 2017 – Nov 2018}

Job Title: Document Controller

Ensuring compliance with document management standards and procedures.

Managing user access to the document management system.

Ensuring files are correctly uploaded to the eB (Enterprise Bridge).

Providing one-to-one support to users on the use of the eB and train both staff and tier one contractors in the use of the EDMS.

Advising departments on how to manage document lifecycles to ensure that there is a clear audit trail of how documents are approved.

Quality checking for all the document submission and ensure that site paperwork is being captured correctly.

Managing large volumes of incoming and outgoing information.

Supporting and guiding the business with the implementation of document management within their teams.

Costain UK Plc – Fixed Term Contract {From March 2016 – December 2016}

Job Title: Document Controller (Crossrail Bond Street Project)

Responsible for Managing documents (internal & external) for a multi-disciplinary project to ensure effective creation, control, and management, recovery and change/revision control.

Responsible for carrying out routine document control activities for the JV partners, including document release and publishing, query handling, and management of transmittals.

Responsible for registering and distributing Commercial Correspondence from Client to the project team and ensuring confidentiality.

Responsible for assisting with updating Document Control Procedures as and when required.

Responsible for monitoring KPIs so that the project team comply with document control processes and procedures.

Responsible for checking compliance and quality of documents.

Responsible for training and provide advice on EDMS (eB and Acconex) to project team.

Liaising and collaborating with Client and Subcontractor organisations and their document management teams.

Performing EDMS (Aconex & eB) checks using issues/error reports.

Reporting on the progress and status of documents.

MTR Crossrail (Corporation) UK Ltd {From May 2015 – Feb 2016}

Job Title: SQE Document Controller

Responsible for receiving incoming documents related to SQE, ensuring they are recorded, classified and maintained within both electronic databases and hard-copy files.

Responsible for the control & distribution of SQE related communications received from external parties such as RAIB, ATOC, RSSB etc to the relevant members within MTR Crossrail and ensuring subsequent instructions resulting from the sponsor’s review are actioned accordingly and tracked to completion.

Responsible for logging recommendations required for closing out any non-conformance arising as a result of an internal or external audit into ‘Compass’ and track the progress.

Responsible for logging all recommendations arising out of internal and external accident and incident investigations to a database and update progress made in accordance with the recommendations by tracking them through to completion, with the relevant managers.

Responsible for liaising with all head of the departments (HoD) for managing effectively SQE documentation.

Responsible for taking active participation on the development of ‘Compass’ within the organisation.

Responsible for providing in-house training to the various members of the organisation on the use of ‘Compass’.

Responsible for coordinating publication requirements related to health & safety, quality and environment.

Ferrovial Agroman UK Ltd- Crossrail Project {From December 2012 - April 2015}

Job Title: Document Controller

Responsible for generating document umbers in a controlled manner for all project documentation.

Responsible for controlling & effective distribution of all project related documentation such as client correspondences, reports, tender packages, drawings etc, in accordance with the document management procedure.

Acted as ‘Super User’ for managing project’s electronic document management system such as Business Collaborator (BC) and Enterprise Bridge (eB).

Responsible for providing in-house training on the electronic document management system to the entire project team.

Responsible for ensuring use of EDMS (eB and Business Collaborator) by the project team to an acceptable standard, keeping to pre-agreed protocols and processes, by regular auditing.

Responsible for undertaking QA checks on all documentation prior to uploading on to EDMS or issuing them to the client through ‘Project Manager’s Communication’ (PMC).

Liaised with sub-contractors, 3rd party stakeholders and client for effective management of day-to-day documentation.

Ensured all documentations are controlled as per the quality assurance and corporate compliance.

Responsible for reviewing & checking all documentation in accordance with the client’s quality assurance requirements prior to issuing out the deliverables.

Responsible for monitoring project’s document life cycle reports for corporate compliance.

Responsible for chairing weekly meetings with the document control team.

Financial Ombudsman Services UK Ltd {From September 2012- Nov 2012}

Job Title: Operations Support Administrator

Responsible for the acknowledgement of all incoming correspondences, setting up new enquiries, requesting information from the business, updating the e-files and maintain accurate records.

Used ‘Clipper’ (electronic database management system) for tracking the current status of customer complains.

Carried out preparation, scanning and document review of incoming mails as and when required & process relocation/re-scan or split requests. Carried out the validation process of each incoming mail.

Ensuring company’s data protection policy is followed at all times.

Provided an efficient & effective administrative and secretarial service to the management.

Nokia Siemens Networks India Private Limited {December 2006 – August 2009}

Job Title: HR Administrator

Human Resources Administrator for contractual employees which involved screening and hiring new employees for the organisation. Issuing induction forms to new employees to the organisations. Ensuring that the relevant health and safety documentation and other forms are completed.

Enrolled and terminated employees from benefits packages as required. Design employee orientation packages and prepare confidential materials for grievance and other personnel-related issues

Managed background checking processes, including checking on paperwork, providing information to the Vendor, monitoring the progress of checks and escalating issues as appropriate. Communicating with all levels of staff and external customers using a variety of methods including telephone calls/Microsoft outlook.

Issued induction forms and company assets to new employees. Ensured that the relevant health and safety documentation and other forms are completed.

Managed monthly payroll, provided information regarding HR system and Flexible benefits. Processed employee’s compensation and short-term claims while meeting the needs of the employer.

Mediation between employees and supervisors on a daily basis. Ensured overall employee satisfaction by providing comfortable but confidential HR relationship. Handled special projects from the Human Resources Manager and also assisted the Operation Manager in budget reconciliation.

Manual processing of transportation invoices from vendor. Negotiated and managed different vendors for the department and processed their payments. Provided the administrative support and handling various issues as is necessary.

Educational Qualifications:

LOCATION QUALIFICATION DATE

REDTRAY Academy LONDON Prince 2 Foundation August 2010

Bhartiya Vidya Bhawans, INDIA Post Graduate Diploma in Public Relations July 2008

Sikkim Manipal University, INDIA Bachelor Degree in Mass Communication & July 2007

Journalism

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