Customer Service Hair

Adel Yousef Atieh Alnabteeti

Career Objective:

My Eighteen years of experience in Salons, my in-depth knowledge of customer service and care from which lean add value to your business. I have utilized my strong negotiation skills, analytical thinking and creative problem solving capabilities in shaping challenges into concrete achievements for the growth of the organization and the business itself. In my job career I Perform the following:

• Welcome clients as they arrive at the barbershop and engage them in conversation to determine their needs.

• Provide suggestions to clients regarding hair styles and popular trends.

• Answer clients' questions regarding barbershop's facilities and products.

• Inquire from clients about hair care preferences and suggest appropriate resolutions to hair and scalp issues.

• Cut and style hair according to clients' instructions.

• Provide beard trims to clients looking for grooming and threading.

• Give scalp treatments and apply facials and wax for face.

• Provide clients with head, neck and back massages.

• Perform up-selling services by suggesting retail products placed at the barbershop. Personal information:

• Date of Birth: December 25, 1986

• Gender: Male

• Nationality: Jordanian

• Marital Status: Single

Work Experience:

Position: Barber Chaps&co 21/3/2018-30/1/2019

• Etihad Airways for Business Class and First Class –Abu Dhabi- U.A.E 16/5/2016 – 2/8/2017

• The Grooming Company 1847 Executive Grooming for Men-Dubai 23/6/2014-30/4/2016

• Le Royal Meridian Hotel - Dubai – U.A.E 7/4/2013 – 5/5/2014

• Golden Gents Salon- Dubai - U.A.E 23/5/2010

– 24/3/2013

• Marinens Salon - Amman, Jordan 1/6/

2004– 30/8/2008

Education:

• Certificate in Beauty and Hairdressing, 2009-2010, MASAR BEAUTY & CULTURAL ACADEMY, AMMAN, JO. (study and full practical training),

• Occupational License in Men Hairdresser, skilled Level Issued by Employment – Technical and Vocational Education and Training Council. Training Courses:

• Women hair styling, cutting, shaping and coloring Technique.

• Chemical procedures and hair treatment.

• Skin care, Facial and makeup.

• Manicuring.

• Business and professional relations.

• Anatomy and Physiology.

Skills:

• Special talent for staying informed about latest barbering trends and hair care techniques.

• Computer Skills.

• Communication Skills.

• Customer Service Skills.

Languages:

• Arabic: Mother Tongue

• English: Good

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