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Social Media Customer Care

Location:
Nairobi, Nairobi County, Kenya
Salary:
5000-6000
Posted:
July 12, 2020

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Resume:

Jessicah Celia Wachia

P.O. BOX 435**-***** GPO

NAIROBI,KENYA

TEL: 072*******

Email: adeips@r.postjobfree.com

Nationality: Kenyan

PERSONAL PROFILE

Dynamic and motivated professional with a proven record of managing work from concept to completion. Adaptable and transformational leader with an ability to work independently with minimum supervision.

CAREER OBJECTIVE

To get established in a reputed organization and practice my profitable knowledge along with expertise in providing professional services.

PERSONAL PROFILE

To use my God given abilities to lead, influence, inspire and make a difference in the lives of others.

WORK HISTORY

2010 Distributor.Foreverliving.Nairobi

Marketing and sales of forever living products to new and existing customers.

Utilized social media for advertisements.

Planned and managed marketing and sales for home based business.

Provided exceptional customer service and client relation.

2009 BEAUTICIAN: HEAVEN PALACE NAIROBI.

Providing beauty and personal care. From manicure to pedicure and makeup application.

Conducting skin analysis and advising clients on skin and body care products and issues.

Performing facial and body massage and treatments.

2006 Teacher. Nairobi

For one year I taught students English language

2005 BEAUTICIAN. ANGAZA Hair Salon, Nairobi

Responsibilities

Pedicure and manicure

Tweezing

Apply makeup for bridal and evening functions.

Facials.

Massage.

Waxing

1999-2000 RECEPTIONIST .GENERAL Ajusters.Nairobi.

Making and receiving calls.

Attending to clients.

Delivery duties.

1994-1995 RED APPLE Restaurant. Nairobi

Attending to clients.

Cashier duties.

1999- Currently SALES. OWN. Nairobi.

Selling clothes and shoes.

Preparation of snacks.

Door to door product deliveries.

Online marketing.

EDUCATION

1990-1993 : BURUBURU GIRLS SECONDARY SCHOOL, Nairobi

K.S.C.E

1981-1989 : AINSWORTH PRIMARY SCHOOL, Nairobi

K.C.P.E

1993-1994 : TEMPLE COLLEGE, Nairobi

Telephonist/Receptionist/Typist course

2003-2004 : Free to grow course

Beauty point studied beauty therapy.

2012 : KIBERA WOMEN NETWORK

Studied computer packages.

SKILLS

CUSTOMER SERVICE

MS Office ( Microsoft word, Microsoft Excel, PowerPoint, Publisher and Access)

Outlook

Adobe

Internet

LANGUAGES

English

Taita

Swahili

Arabic

ACHIEVMENTS

Customer satisfaction

Cost saving measures

HITTING TARGETS

Crisis management

Client cultivation and retention

REFEREES

1.Professional/Skills

Agneta Wakio Tangai

Human Resources, G4S

+254*********

2.Professional/Skills

Christine Mwiti

Teachers Service Commission

+254*********



Contact this candidate