Joel Villaruel Carreon
* ****** ***** **. ********, Meycauyan,
Bulacan, Philippines
Contact Nos. +639**-***-****
Email: *****.**@*****.*** ********@*****.***
Job Objective:
To obtain an IT position that utilizes my experience as an IT Manager having responsibility for all aspects of IT. I am hardworking and willing to give full support and participation to meet organizational goals.
Summary of Skills and Competencies:
Has more than 10 years of IT professional experiences in various industries focusing on retail industry
Headed IT department since 2014 supporting 5 companies (Distribution & Retail)
Project lead in implementation of Rpro POS (Point of Sales) across 50 Stores
Project lead in network and server infrastructure upgrade in preparation for SAP system
Project lead in business continuity project (Disaster Recovery Plan)
Project lead in implementing Service Desk Plus ticketing system
Spare headed in implementation of Navision accounting system.
Project Planning Qliksense reporting system and hardware design.
Implemented Firewall System (Sonicwall, Cyberoam, Fortinet)
Google suite email management
Cpanel email management
Knowledge in backend Administration of Wordpress
Implemented Portable Data Terminal (PDT) with GSM capability across all stores.
Implemented centralized back-up system (Network Attach System-NAS).
Executed Warehouse Barcoding system for various branches.
Serving technical support for more 300 employees in head office and all stores
Manage POS support 33 stores using Alliance WebPOS
Knowledgeable in Windows/Mac based operating system, MS Office
Generated IT Technical Procedures and Processes.
Asset Management
Supplier Management
Trainings Attended:
Cyber Safety and Data Privacy Forum – November 22, 2017
SAP S/4 HANA (Detailed Migration Procedure with Dell EMC) – July 5, 2017
SAP S/4 HANA (The Platform for next – Generation Applications and Analytics) – March 23, 2017
Improving your Managerial Effectiveness (A practical guide of working smarter, faster and better to boost your productivity to the extreme) – November 25, 2016
W.A.V.E Work Attitudes and Values Enhancement Creating and Nurturing a Value Driven Organization Big Picture Mindset A Holistic View of Leadership Mindset – April 29, 2015
SAP Masterdata Sales & Distribution Materials Management Financial and Controlling Modules – December 4, 2014
Basic Technical Training of Cyberoam Identity-Based Unified Threat Management – June 10, 2013
SAP Business One Data Privacy, Authorization & Ownership – November 26, 2019
Work Experience:
Jr. IT Manager at Terry SA Incorporated (2293 Chino Roces Avenue, Makati City) September 2014 to May 15, 2019
Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
Directs technological research by studying organization goals, strategies, practices, and user projects.
Completes projects by coordinating resources and timetables with user departments and data center.
Verifies application results by conducting system audits of technologies implemented.
Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Technical Support Specialist at Terry SA Incorporated (2293 Chino Roces Avenue, Makati City) January 2009 to September 2014
Install, configure, test, maintain, and troubleshoot end user workstation PC or Laptop, network and telephone
Review and recommend technical specification for purchasing IT equipment
Provide technical training and support to 200 employees
Email Administrator, Support and Maintenance
Ensure the stability of all Head Office, Warehouse and stores’ IT equipment.
oKeep all workstations free from possible harm, damage and abuse.
oFree all network and internet from traffic and abuse use.
oMonitors and remind all users in updating their anti-virus programs.
oMonitors and reports all abusive users that accessing unofficial program and visits prohibited sites.
Monitor/Maintaining inventory of all IT equipment
Manage & monitor Firewall, Backup System, Security threat and Anti-virus expiration.
Website Administrator
Store POS support
Conduct monthly preventive maintenance
Work on call even if rest day
Computer Technician at SP Gamerz Planet (783 Galang Bldg., Calvario, Meycauayan, Bulacan) April 2005 to December 2008
Monitoring of daily transactions like computer rentals and sales.
Doing research and/or encoding of different paper works/projects.
Installation, troubleshooting and maintenance of personal computers.
Designing different business cards, invitation cards, etc.
Supervising and giving assistance to customers with their needs.
Checker/Encoder at Foodsphere Inc. (560 West Service Road, Paso de Blas Valenzuela City) September 2004 to February 2005
Monitoring inventory starting from in-house cold storage going to outside/rental cold storage
Data encoding
Filing receiving and deliveries document
Computer Technician at SPHERENET COMPUTER SYSTEM & SERVICES (Saluysoy, Meycauayan, Bulacan) April 2001 – May 2004
Monitoring of daily transactions like computer rentals and sales.
Installation, troubleshooting and maintenance of personal computers.
Supervising and giving assistance to customers with their needs.
Educational Background:
Engineering Course
Manuel S. Enverga University Foundation Lucena City
Bachelor Degree of Science in Computer Engineering
April 2013
Programming Course
AMA CLC of Meycauayan
College Diploma in Computer Programming
March 2001
Technical Course
AMA CLC of Meycauayan
College Diploma in Computer Technician
March 2000
Secondary
V.M.H.S Polo Annex
Valenzuela, Metro Manila
March 1997
Primary
Meycauayan West Central School
Gasak, Meycauayan, Bulacan
March 1993
Character Reference:
Arnold Cunanan
Business Dev Head
Sunnies Studios
Eleanor Chua
Executive Director
Terry SA Incorporated
02 8401788
Rowena Santos
Executive Director
Terry SA Incorporated
02 8401788
Personal Background:
Prefer to be called as Joel, 5 ft. and 7 ins. tall 170 lbs. married male Filipino with medium built and in excellent health. Born in the 2nd day of July, 1981 and a native of Meycauayan City, province of Bulacan. Has had 37 years of blessed existence, a Christian. Dependable, responsible and can easily relate with other people. Has problem solving and decision making skills. A leader and a good follower.