Human Resources
Resume:
Work Experience
Cirque Du Soleil’s AXEL
Kristina Valenzuela
E: ********.*.******@*****.***
Tour Production Coordinator – Human Resources
July 2019-July 2020
• Organize and follow up on activities related to the immigration of the show's staff (visas and work permits for 91 employees/artists)
• Organize and follow up on worker's compensation cases and group insurance queries
• Promote and support the use of the Employee Assistance Program (EAP) and other human resources services in place
• Support new tour members in their on-boarding and provide orientation
• Answer questions from artists and employees related to HR matters The Works Entertainment’s Now You See Me Live, China Tour Company Manager
November 2018-January 2019
• Acts as the direct liaison between the Producer, the Promoter, the Chinese Police, and the Venue to ensure day to day operations run smoothly and all contracts are being implemented at the highest standard
• Works closely with all levels of cast and production staff and tends to their logistical needs; Includes arranging housing and transportation for personnel, securing family- and-friends tickets to performances, and mediating any interpersonal conflicts
• Administer payroll and Promoter payment requests, petty cash payment and receipt documents ensuring the proper payment and record keeping within the production department.
• First point of emergency contact for cast and crew, available 24/7 to arrange and accompany to hospital or doctor depending on level of urgency Columbia University
Giving Day Coordinator (AFP)
August 2018-November 2018
• Acts as the liaison between AFP and 30 Columbia program participants in the university-wide 24-hour giving initiative
• Assists in the development and implementation of comprehensive and integrated direct marketing solicitation strategies for central CGD solicitations through mail, phone, and electronic communication
• Prepares materials, reports, summaries and follow-up for planning meetings with OAD staff and school/programs stakeholders
• Maintains the Giving Day website and internal CGD resource blog
• Assists with Giving Day projects including platform integration, peer-to-peer efforts, staff trainings/workshops, creation and logistics for participating units’ Giving Day efforts, and on and off campus Giving Day events
David Strassman’s iTedE, Australia and New Zealand Tour Tour Manager
February 2016-April 2018
• Handles all production and travel logistics on International tour
• Collaborates with promoters and venues to ensure quality of technical and hospitality needs
• Coordinates artist media obligations (TV, radio, press interviews)
• Negotiates contracts with hotels and transportation rentals
• Runs all levels of merchandise sales from tracking inventory to accounting
• Personal Assistant to star of the show, David Strassman Hudson Theatre
Production Assistant
November 2016-February 2017
• Liaise with theatre designer to ensure the appropriate vintage photographs have copyright permissions, are printed and framed in accordance of the overall venue theme
• Communicate accurate information about production to staff so they can effectively manage their responsibilities
• Worked with General Manager to facilitate seating, cable & electrical needs, and any other venue related issues to ensure a scheduled opening
Creative Goods’ Illusionists, Motown the Musical, White Christmas Tour, Million Dollar Quartet, and Blue Man Group
Merchandise Manager
February 2013-December 2017
• Designed merchandise displays
• Tracked all inventory and in charge of all stock orders
• Sold merchandise using Creative Goods’ sales techniques that helped increase overall merchandise sales.
• Managed all accounting and merchandise books at the venue to send through nightly reports to head office
Spiegelworld’s Absinthe, Australia Tour
Venue Manager
January 2015-October 2015
• Established and implemented departmental policies, goals, and objectives based on Australia labor policies
• Hired, trained, and managed local front of house staff for five city Australian tour
• Prepared all on hire documents, weekly staff schedule and payroll documents for front of house
• Supervised merchandise inventory, sales, and staff
• Supervised third-party food and beverage operators, Security, and site specific needs in each city Spiegelworld’s Absinthe, Australia Tour
Assistant Company Manager
November 2014 - October 2015
• Submitted and managed entire US and Australian visa process for thirty company members from ten different countries throughout the world
• Arranged and booked all travel from country of origin, to the US, and to Australia for the launch of the tour
• Arranged all US housing for initial pre-production
• Managed all on hire paperwork for company including setting up personal Australian bank accounts and company’s individual health insurance policy throughout the tour
• Managed all expense reports for VP of Touring
Spiegelworld’s Vegas Nocturne
Assistant House Manager
January 2014-July 2014
• Managed Meet and Greets, Tours or specialized experiences for VIPs
• Led pre-shift meetings to forty-person staff with Front of House Manager
• Worked closely with House Manager on daily shift and duty assignments
• Helped ensure the cast, crew, and patron’s safety by providing support to production team as front of house transformed
• Aided in transformation of the venue
• Provided exceptional customer service to each patron Education
University of Mississippi
Major: Bachelor of Business Administration, Marketing Communications - Emphasis in Public Relations
Minor: Management
References
Terrence Williams
The Works ENT,
Director of Operations
********@***********.***
David Strassman
David Strasman’s iTedE Tour,
Executive Producer
*******@*****.***
Lisa Guzman
Spiegelworld, VP of Touring
Hudson Theatre, Deputy
Theatre Manager
***********@*****.***
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