Nicholas L. Topolinski *** E. **st St. New York, NY10028
***********@***.***
EDUCATION:
California State University, Chico Chico, California Bachelor of Science In Business Administration with Emphasis in Marketing Graduated May 2013 Minor: Ethics Studied Abroad: London Metropolitan University EXPERIENCE:
John Hardy
Sales Associate - Key Holder
New York, NY
June 2019-Present
• Perform opening and closing duties to enable the boutique to thrive
• Capture and update client data in order to build relationships and personal client interactions
• Work as a team and partner with colleagues to ensure excellent client experience to create a positive work environment
Dover Street Market New York, NY
Pocket Specialist November 2018-June 2019
• Train new employees on product knowledge along with visual standards
• Work with buying team and inventory manager to maintain and adjust stock levels
• Maintain and update visual merchandise with VM manager to create a consistent story through all Comme des Garçon pocket spaces
New York, NY
November 2017-November 2018
Barney’s New York
Sales Associate
• Communicate effectively and provide a dynamic service presence
• Build a professional personal book to grow personal sales
• Maintain an average of $100,000 sales goal per month
• Worked with managers and team members to ensure clients have an excellent luxury shopping experience
• Exceeded annual sales goals by up to 63% by cross selling and up-selling in both tailored and ready to wear luxury and contemporary clothing and shoes
• Developed personal trade through CRM programs
• Received numerous customer service letters by exceeding customer expectations of their shopping experience
Mark’s Cycle Store
Store Manager
Grass Valley, CA
May 2017-October 2017
• Responsible for the daily operation that enable the business to succeed
• Implemented information systems to allow continued growth
• Resolved customer issues
New York, NY
February 2017-May 2017
Jeffrey
Men’s Designer Sales Associate
• Built client relations by cross-selling and team selling luxury and contemporary clothing and shoes to provide an excellent customer experience
• Discussed with clients current and emerging fashion trends
• Exceeded sales goals and enhanced client experience Seattle, WA
June 2013-February 2017
Nordstrom
Men’s Designer Sales Associate