Customer Service Personal

CURRICULUM VITAE

ALICE TEMITOPE MUSTAPHA

Email: ******************@*****.***

Mobile: +971*********

Post Applying: CLEANER/ HOUSEKEEPER

PERSONAL ATTRIBUTES

Proficient at public and customer service relations complemented with exceptional customer management skills.

Proactive, open minded, result oriented, focused and flexible.

Ability to work under pressure with minimum or no supervision.

Hands on approach to the daily operation with high levels of accuracy and integrity.

Demonstrated initiative, sound judgment and proven ability to respond quickly, independently and appropriately to competing priorities under tight deadlines.

Effective, efficient and ethical leadership skills coupled with strong organizational and planning abilities complemented by great administration and managerial skills

Excellent technological and communication skills in spoken and written English.

Team player with good interpersonal skills with excellent personnel development skills.

Working towards achieving self-set and company goals.

Partner with others to add value to employer, corporate and society in general.

WORK EXPERIENCE

2017to2019;lulu Hypermarket, RIYYALD

Position Held: CLEANER

Brief Duties and Responsibilities

Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)

Perform and document routine inspection and maintenance activities

Carry out heavy cleansing tasks and special projects

Notify management of occurring deficiencies or needs for repairs

Make adjustments and minor repairs

Stock and maintain supply rooms

Cooperate with the rest of the staff

Follow all health and safety regulations

2014 to 2016:LAGOS ORIENTAL HOTEL

Position Held: HOUSEKEEPER

Brief Duties and Responsibilities

Clean reception areas, lobbies, offices and rooms by sweeping and mopping

Ensure that all carpets are properly vacuumed, shampooed and dried

Perform floor polishing and buffing tasks

Empty trash bins and make sure that garbage is properly divided into recyclable and non-recyclable items

Collect wasted paper and ensure that it is sent off for recycling purposes

Dust furniture using dusters and make sure that polish is applied when required

Clean windows from the inside and the outside using soap, water and sponges

Operate steam cleaners and vacuum cleaners to clean carpets and drapes

Apply sealant to floors in the event of leakages or breaks

PERSONAL SKILLS

Good Communication Skills

Personal Presentation

Customer Service Orientation

Computer Skills

Information Management

EDUCATION QUALIFICATION

2017 to 2013: Igando Community Senior High School

2017 to 2013: West Africa Examination Council (WAEC).

1999 to 2007: Ajebo primary School Ogun State

REFEREES

Available on Request

Contact this candidate