Social Media Customer Service

JAZMINE DENAE WIGGS

**** ****** ***** *****, ******** 20720

·(240) 281–3008

·*************@*****.***

OBJECTIVE

Independent and self- motivated recent graduate with bachelor’s in Business Administration with outstanding time management and organizational skills, confident communication with enthusiasm for learning new skills. Excelled in using Microsoft Word, with focus on Excel & PowerPoint.

EXPERIENCE

·Employer: Delores Carson

Department of Veteran Affairs Medical Center June 20, 2013 – July 31, 2013

Performed clerical tasks such as faxing, photocopying

Mailing and distribution of numerous documents to include patients records.

Retrieved and sort electronic medical record

Data entry

Open and sorted incoming messages and Correspondence

Greeted visitors

Maintain discretion when dealing with sensitive topics

·Employer: Robert Sherman

Skate Zone May 30, 2014 – January 2018

Provided proactive strong customer service

Organized and plan parties

In-depth knowledge of social media marketing platforms

Train new employees

Organizer: Lisa Richman- Morgan, Head Track and Field Coach

Bloomfield College August 2016- January 2020

4 years, administrative and clerical support

Ordered apparel and supplies being careful of budgeting practices

Executing meetings and event to include setting up transportation for team events

Revised and edited numerous documents and emails

Prepared Weekly reports for Organizer

Recorded, transcribe and distributed minutes for meeting

Train 2 team members to be administrative assistants

SKILLS

Strong Public Speaking skills.

Strong Active Listening skills.

Team Player

Strong Writing & Oral Communication skills.

Critical thinking and Creativity

Tech and Web Savvy

EDUCATION

·Bowie High School Diploma 2012- 2016 Bowie, Maryland

·Bloomfield College 2016-2020 Bloomfield, New Jersey

· Bachelor’s Degree Business Administration- General Management.

GPA: 3.47 Graduation: May 21, 2020

AWARDS AND ACKNOWLEDGEMENTS

·Delta Mu Delta Business Honor Society

·Chi Alpha Sigma National College Athlete Honor Society

·National Honor Society in High School

·School Record for Long Jump

·Track team captain

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