Engineer Manager
Resume:
AHMED MOHAMMED RAFEE
PERSONAL INFORMATION
Nationality : Egyptian
Location : RIYADH - KSA / CAIRO - Egypt
Contact : +966*********/+201*********
Date of Birth : 15-10-1972
Place of Birth : CAIRO - Egypt
Marital Status : Married with four children
Email : ******@*******.***
LANGUAGES
Arabic : Mother Tongue
English : Good
EDUCATION
1991 - 1996 CAIRO UNIVERSITY CAIRO – EGYPT
B.Sc. in Electricity Engineering
Grade : Good ++
Project Grade : Expert
P a g e 2 9
Objective
I believe that
my last 14 years of experience in Backup, Archiving, HA, & Storage environment
8 years in Application development and database analysis and design
2 years in Mobile Application development
Qualify me as an expert consultant in storage and develop field. During
11 years in STME Company Riyadh/Jeddah KSA,
3 years in Symantec (Veritas) as Business-Critical Engineer in UK/London based in Riyadh;
I gained strong knowledge in different technology sectors. Besides that, working with Sales team, doing many presales activity, and doing role of implementation, Instructing, and consulting this make me more familiar with many technologies. I’m supporting very wide area of backup and archive solutions (Veritas, Commvault, and Veeam), storage hardware vendors (NetApp, Hitachi, EMC, SAN Switch, and Oracle libraries), and visualization system (VMWare, HyperV, Microsoft, Amazon, VDI, and Cloud service). Experience of working on site with major clients, like SABIC, Vodafone, Mobily, Etisalat, Banks, Maersk, and Aramco, gave me excellent Client facing skills to control customer in different situation especially critical one, Worldly-wise of handling different nationality client’s employees. Ability to handle kick-off and Brainstorm meetings, Long-practiced in TA (Technical assurance), after receive client order and before setting order with vendor, finding current and final client needs compare with order that should be sent to vendor, and finding missing parts or area. Understanding SLA’s and ability of working to achieve it, ability to negotiate for different scenarios, to provide best preference technology choices and solution, many times I was involved to change vendor projects solution to adapt clients need with current existing or purchased solution. Involved in many solution designs; for DC (Data Center) and DR (Disaster Recovery) sites; build a high level analysis, test, and performance procedures, considering BC (Business Continuity) and
(HA) High Availability of sites, applications, and machines. P a g e 3 9
Certifications
• Symantec Technical Specialist in Symantec NetBackup 7.5 for Windows
• Symantec Technical Specialist in Symantec Enterprise Vault 10.0 for Exchange
• Symantec Technical Specialist in Symantec Backup Exec 2012
• NetApp Certified Data Management Administrator (2010)
• Commvault Certified Professional
• VMware vSphere 4.0
• Learning Excellence Credit (LEC) Goal for FY13
Summary OF Qualifications
Expert:
In Veritas Product (NetBackup, Backup Exec and Enterprise Vault), Commvault, NetApp storage systems, SAN Switches, Visual Basic (All versions), and VDI Proficient:
In VERITAS InfoScale, SQL, and Microsoft products
With several installations:
EMC storage and Data Domain, VMware (vSphere 4.0), Libraries, UNIX, Business Object and Crystal Report (Old versions).
Android and PHP coding language
Basic knowledge:
Of Veritas ClearWell, Hitachi Storage, SAN environment, AS400 and RPG. Trained:
On Hitachi (USP100), ASM HDS, and Control Central software (EMC). P a g e 4 9
EMPLOYMENT
“01/07/2019” TO “Present” FreeLancer SENIOR Consultant Storage, DP, and HA Consultant (EMC, NetApp, Veritas, Commvault, and Veeam Solution)
“01/04/2018” TO “01/07/2019” Connect Egypt AS SENIOR Consultant Storage, DP, and HA Consultant
“01/07/2013” TO “01/04/2018” STME AS SENIOR SYSTEM ENGINEER Software support, Veritas and Commvault Product Specialist
(NetBackup, EMC, Commvault, Backup Exec, Enterprise Vault, Veritas InfoScale enterprise, data insight, NetApp, DataDomain)
“01/03/2011” TO “01/07/2013” SYMANTEC AS BCE
(BUSINESS CRITICAL ENGINEER)
Software support, Symantec Enterprise Vault and NetBackup Product Specialist
“01/04/07” TO “01/03/2011” STME AS
SENIOR SYSTEM ENGINEER
Software support, Symantec Enterprise Vault Product Specialist
(Backup Exec, NetBackup, Volume Replicator, Enterprise Vault, Storage Exec, Enterprise Vault, Connected, HA, NetApp)
“01/01/07” TO “01/04/07”
STME AS SYSTEM ENGINEER
Software support, Symantec Enterprise Vault Product Specialist
“01/03/06” TO “01/01/07”
STME AS SYSTEM ENGINEER
Software support
“01/08/04” TO “31/02/05”
STME AS JUNIOR SYSTEM ENGINEER
Software support
“01/04/02” TO “01/08/04” DREXEL OILFIELD COMPANY AS SENIOR SYSTEM ENGINEER Software developer (Financial, Personal, Inventory, Banking, and Backup Systems) System Administration (Windows 2000 server, SQL server, Window 2000 professional / XP, Backup Systems) Network support (IP connectivity, Switching, WAN connectivity)
“01/04/98” TO “01/04/02” IDS COMPANY AS SYSTEM ENGINEER Act as Technical Manager
Software developer (Banking sector, Vodafone and Other)
"01/06/96" to "01/04/98"
SAS (SERVICE AND SUPPORT COMPANY)
Software Development (Medical, Control and other systems) P a g e 5 9
TECHNICAL TRAINING / CERTIFICATIONS
“06/96” UNIX Administration (ICL Egypt “Certification”) Hands on installation and Advance administration of UNIX
“08/98” Visual Basic (Web Base Course)
Introduction And Advance
“08/01” SQL 2000 (Web Base Course)
Introduction And Maintenance
“06/03” Visual Basic .Net (Web Base Course)
Introduction
“06/04” NetBackup 4.5 (“Certification”)
Data Protection (NetBackup 4.5) for customer
“08/04” NetBackup 5.1 (Veritas Web Base Course)
Installation, configuration and demonstration
“08/04” Backup Exec 9.0 (Veritas Web Base Course)
Installation, configuration and demonstration
“09/04” Foundation Suite (Veritas Web Base Course) Veritas Volume Manager and File system
“10/04” EMC Fundamentals (Web Base Course)
Symmetrix, Clariion, Timefinder and ECC
“11/04” Network Appliance Fundamentals (Web Base Course) Hardware and Data OnTap Fundamentals
“12/04” Perl (Programming Language UNIX) (Web Base Course) Perl Introduction
“02/05” NetBackup 5.1 (STME Dubai “workshop”)
Hands on installation and the basic configuration
“02/05” EMC Software (STME Dubai “workshop”)
Control Central software installation and configuration
“03/06” Enterprise Vault Software (Veritas Dubai “Training”) EV Level 2: Enterprise Vault 6.x Implementation and Configuration
“06/06” Network Appliance (Fast Lane Dubai “Training”) P a g e 6 9
Data ONTAP CIFS Administration
“06/06” Network Appliance (Fast Lane Dubai “Training”) Data ONTAP NFS Administration
“02/07” Visual Basic 8..Net (Web Base Course)
“03/07” Network Appliance (Fast Lane Dubai “Training”) Data Protection & Retention (DPR)
“03/07” Brocade (Web Base Course)
Introduction to the Brocade SilkWorm 48000
“04/07” TagmaStore ™ Universal Storage Platform (USP100) (Hitachi SA “Training”) Mainframe Replication Fundamentals
“04/07” HDS (USP100) (Hitachi SA “Training”)
HiCommand Device Manager
“04/07” HDS (USP100) (Hitachi SA “Training”)
HiCommand Tuning Manager
“07/07” Enterprise Vault 2007 (Symantec UK “Training”) Enterprise Vault 2007 - Differences (TTE)
“07/07” Enterprise Vault 6.0 (Symantec UK “Training”) Enterprise Vault 6.0 - Advanced - Troubleshooting (SRT)
“07/07” Symantec High Availability (Symantec UK “Training”) Symantec High Availability Fundamentals for Windows with Veritas Storage Foundation 5.x and Veritas Cluster Server 5.x
“11/07” Symantec NetBackup 6.5 differences (Symantec Riyadh “workshop”) Symantec NetBackup 6.5 differences
“10/08” Virtual tape library “VTL“ (NetApp Riyadh “Training session”) Administration and troubleshooting
“11/08” Backup Exec 12.0 (Web “Course & Certification”) Symantec Technical Specialist in Symantec Backup Exec 12 for Windows Servers
“11/09” VSphere 4.0 (VMware “Web Base Course”)
Train Signal VMware vSphere 4.0 Training
“11/09” Accredited Storage Architect Program (ASAP) (NETAPP “Training”) NetApp pre-sales System Engineers and Storage Architects training
“04/10” NetApp Advanced NCDA (NETAPP “Training”)
P a g e 7 9
Boot camp training
“07/10” NetApp Advanced NCDA (NETAPP “Certification”) NetApp Certified Data Management
“08/10” Symantec NetBackup 7.0 for UNIX and Windows (Web Base Course ) Administration
“08/10” Symantec NetBackup 7.0 for Windows (SYMANTEC “Certification”) BETA Technical Assessment
“10/11” Enterprise Vault 10.0 (Symantec UK “LAB”)
Enterprise Vault 10.0 - LAB
“10/11” Enterprise Vault 8.0 (Symantec UK “Training”) Enterprise Vault 8.0 - Advanced - Troubleshooting (SRT)
“08/12” Symantec NetBackup 7.0 for Windows (Symantec BCE TOI)
“09/12” Clearwell eDiscovery Platform 7.x: Processing, Review and Export (Symantec UK “Training”)
“01/13” Enterprise Vault 10.0
(SYMANTEC “Certification”)
“01/13” Enterprise Vault 10.0 features
Discovery Accelerator (DA), Journaling, Cash, and Roadmap
(Symantec workshop)
“02/13”
Backup Exec 2012 (SYMANTEC “Certification”)
“02/13”
Symantec NetBackup 7.5 for Windows (SYMANTEC “Certification”)
“03/13”
BCS training for 5030/5230 Appliances (Symantec Dubai “Training”)
“05/13”
Symantec Netbackup 7.5 Advance Administration (Symantec UK “Training”)
“05/13”
Symantec Netbackup 7.5 Maintenance and Troubleshooting (Symantec UK “Training”)
“05/13”
Symantec Netbackup 7.5 - VMware (Symantec UK “TOI”)
“05/13”
Symantec Netbackup 7.5 - NBCC (Symantec UK “TOI”)
“05/13” Symantec Netbackup 7.5 - SLP (Symantec UK “TOI”)
“05/13” Symantec Enterprise Vault. cloud Sales Expert Plus (Symantec “Certification”)
“03/15” Symantec Enterprise Vault 11 Sales Expert Plus (SSE+) (Symantec “Certification”)
“09/15” Designing NetApp Solutions (Jeddah “Certification”) P a g e 8 9
“09/15” NetApp Accredited Sales Professional (Jeddah “Workshop”)
“09/15” VEEAM VMSP & VMTSP TRAINING (Jeddah “Training, Certification”)
“05/16" COMMVAULT SALES PROFESSIONAL (CVSP) (Riyadh “Training”)
“03/17" Veritas InfoScale 12.0 (“Web Training”)
“06/17" Veritas Data Insight (“Web Training”)
OTHER TRAINING
• Symantec Code of Conduct 2012
• Symantec Code of Conduct 2011
• Symantec Code of Conduct 2010
• Global Anti-bribery 2011
• SHP: Promoting Appropriate Behaviour 2010 Global
• Confidential Information: Protecting Ours and Respecting Others' TECHNICAL SKILLS
Applications
Commvault, Veritas Products, (Enterprise Vault, NetBackup, InfoScale, Data Insight, and Backup Exec), and Veeam
Hardware
NetApp, Hitachi, Tandberg, Oracle library, and Brocade Computer Language
Visual Basic V.(5 - 6 ), Visual Basic V.(.Net ), C++ Android and PHP
Ladder Diagram ( For PLC Machines (Programmable Logic Controller) ) Internet Programming Language
HTML, and ASP .Net
Microsoft OS / Applications
Installation and Administration.
Database
Access, SQL 2000 Server, MYSQL, and Oracle Database Report
Crystal Report and Business Object
P a g e 9 9
PROJECTS
Installing, supporting, presale activity, coaching, and knowledge transfer (Software and Hardware) in more than 50 clients across Middle East countries like “most important clients” Egypt : Vodafone, Etisalat, ELNG and Mobinil
KSA : ARAMCO, SABIC, Saudi airline, SAVOLA,
SEDCO, ACCO, Nahdi, SAMBA, Bank Al Bilad, Al Inma, SAMBA, MOE, SGS, GCS, Marafiq, Metro, Mobile, Zain, Mobily, And ALJ Jordan : Umniah
Bahrain : Bank Muscat, Gulf Finance House, and GBcorp Qatar : Al Ghanim, KDDC, PWC, UAC, KFH, Burgan Bank and MAERSK
Kuwait : KNPC
Abu Dhabi : ADIA, National Bank, and ADGAS in
Istanbul : Vodaphone
Do many solution designs, and consultation for new and existing client solution including data center, remote site, and DR solution using different hardware and software technology.
REFRENCES
I have excellent references available; details upon request, either vendor/Customer/Collogue/Management
More will be up on request
Contact this candidate