VENUS M. SARMIENTO

Yahya Residence Building

Bur Dubai, Dubai

Mobile no. 052-***-****

Email add: adeihd@r.postjobfree.com

OBJECTIVES:

To share my knowledge and skills from my educational attainment and experiences to perform task responsibly and able to face challenges.

Skills and Competencies

• Computer Literate

• Experienced in technical and troubleshooting computer

• Honest and Delicate to Work

• Good Leadership Abilities

• Adaptive Person

WORK EXPERIENCES:

Spectrum Digital Prints (Feb 2016 - present)

Telephone Operator and Logistics Supervisor (Feb 2016-Feb 2017) Account Sales Supervisor from 2018- present

• Answer telephone calls, conveying messages and transfer to correct individual if required

• Assist customers with inquiries

• Organizing shipments and coordinating drivers, vehicles, loads and journeys and ensuring its availabilities

• Create packing lists and update shipment information in database

• Organize files both manually and electronically

• Communicating with clients to understand their needs and explain product value.

• Building relationship with clients based on trust and respect.

• Collaborating with internal departments to facilitate client requirements

• Collecting and analyzing data to learn more about consumer’s behavior.

• Keeping accurate records pertaining to inventory and account note Veracor Printing Press FZ LLC (Feb 2014 – January 2016) Administrative Assistant

• Entering and updating employee information into company database

• Assist HR staff with specified projects, such as planning company events

• Handling benefits information and processing termination paperwork

• Explain company policies and procedures to employees

• Oversee essential recruitment tasks, including posting job openings, reviewing resumes, calling candidates and scheduling interviews Macleans Trading Karama Dubai (January 2013-January 2014) Receptionist

• To receive and attend clients and oversee all reception related activity independently

• Take in mails and packages

• Answer telephone calls and transfer calls if required

• Monitoring all incoming, outgoing calls, and taking messages JILSTAR COMPUTER CENTER- Main Office (Feb 2011 –Sept 2012) Assistant Manager

• Plans day to day operations such as marketing strategies

• Inventory management

• Ensures safety of the store and practice effective safety of all times

• Oversee customers’ complaint and effective measures of the same

• Proactively build and maintain customer relationships

• Assist the duties and tasks of the Store Manager as required and assume the role of store

JILSTAR COMPUTER CENTER- Main Office (Jan2009–Jan 2011) Technician

• Set-up, adjust and install new desktop computer

• Conducts troubleshooting and preventive maintenance work on computers

• Arrange for repair of equipment as required

• Maintain and repair all computers

• Coordinate, install and upgrade software

• Assist with the preparation of an annual repair and maintenance budget

• Keep and maintain a record as required

• Provide computer technological advice and assistance to on-the-job trainees (OJT) JILSTAR COMPUTER CENTER- Branch (Jun 2007-Jan 2008) Sales Representative

• Ensure that each customer receives outstanding service

• Maintain an awareness of all promotions and advertisements.

• Assist in floor moves, merchandising, display maintenance, and housekeeping

• Assist in completing price changes within the department.

• Aid customers in locating merchandise.

• Participate in year-end inventory and cycle counts.

• Assist in ringing up sales at registers and/or bagging merchandise. EDUCATIONAL BACKGROUND:

2002- 2006 Lyceum- Northwestern University

Tapuac District Dagupan City, Pangasinan

Bachelor of Science in Psychology

1998-2002 St. John Cathedral School

Zamora Street Dagupan City, Pangasinan

1992-1998 Calit Elementary School

Brgy. Calit Binmaley, Pangasinan

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