VENUS M. SARMIENTO
Yahya Residence Building
Bur Dubai, Dubai
Mobile no. 052-***-****
Email add: ****************@*****.***
OBJECTIVES:
To share my knowledge and skills from my educational attainment and experiences to perform task responsibly and able to face challenges.
Skills and Competencies
• Computer Literate
• Experienced in technical and troubleshooting computer
• Honest and Delicate to Work
• Good Leadership Abilities
• Adaptive Person
WORK EXPERIENCES:
Spectrum Digital Prints (Feb 2016 - present)
Telephone Operator and Logistics Supervisor (Feb 2016-Feb 2017) Account Sales Supervisor from 2018- present
• Answer telephone calls, conveying messages and transfer to correct individual if required
• Assist customers with inquiries
• Organizing shipments and coordinating drivers, vehicles, loads and journeys and ensuring its availabilities
• Create packing lists and update shipment information in database
• Organize files both manually and electronically
• Communicating with clients to understand their needs and explain product value.
• Building relationship with clients based on trust and respect.
• Collaborating with internal departments to facilitate client requirements
• Collecting and analyzing data to learn more about consumer’s behavior.
• Keeping accurate records pertaining to inventory and account note Veracor Printing Press FZ LLC (Feb 2014 – January 2016) Administrative Assistant
• Entering and updating employee information into company database
• Assist HR staff with specified projects, such as planning company events
• Handling benefits information and processing termination paperwork
• Explain company policies and procedures to employees
• Oversee essential recruitment tasks, including posting job openings, reviewing resumes, calling candidates and scheduling interviews Macleans Trading Karama Dubai (January 2013-January 2014) Receptionist
• To receive and attend clients and oversee all reception related activity independently
• Take in mails and packages
• Answer telephone calls and transfer calls if required
• Monitoring all incoming, outgoing calls, and taking messages JILSTAR COMPUTER CENTER- Main Office (Feb 2011 –Sept 2012) Assistant Manager
• Plans day to day operations such as marketing strategies
• Inventory management
• Ensures safety of the store and practice effective safety of all times
• Oversee customers’ complaint and effective measures of the same
• Proactively build and maintain customer relationships
• Assist the duties and tasks of the Store Manager as required and assume the role of store
JILSTAR COMPUTER CENTER- Main Office (Jan2009–Jan 2011) Technician
• Set-up, adjust and install new desktop computer
• Conducts troubleshooting and preventive maintenance work on computers
• Arrange for repair of equipment as required
• Maintain and repair all computers
• Coordinate, install and upgrade software
• Assist with the preparation of an annual repair and maintenance budget
• Keep and maintain a record as required
• Provide computer technological advice and assistance to on-the-job trainees (OJT) JILSTAR COMPUTER CENTER- Branch (Jun 2007-Jan 2008) Sales Representative
• Ensure that each customer receives outstanding service
• Maintain an awareness of all promotions and advertisements.
• Assist in floor moves, merchandising, display maintenance, and housekeeping
• Assist in completing price changes within the department.
• Aid customers in locating merchandise.
• Participate in year-end inventory and cycle counts.
• Assist in ringing up sales at registers and/or bagging merchandise. EDUCATIONAL BACKGROUND:
2002- 2006 Lyceum- Northwestern University
Tapuac District Dagupan City, Pangasinan
Bachelor of Science in Psychology
1998-2002 St. John Cathedral School
Zamora Street Dagupan City, Pangasinan
1992-1998 Calit Elementary School
Brgy. Calit Binmaley, Pangasinan