IT Project Management – Summary of Qualifications
QUALIFICATIONS PROFILE
Results-driven, detail-oriented, and multifaceted professional with more than 10 years of experience in Project Management; complemented with hands-on background in program and project management, personnel administration, operations management, and customer relations. Goal-driven and performance-focused individual, with proven track record of success in managing and coordinating project implementation within established deadline, specifications, and budget. Expert at identifying project requirements, tracking budget expenses, processing statement of work, and managing project plan. Armed with excellent communication, presentation, problem-solving, prioritization, and time management skills; effective at coordinating and establishing positive working relationship with clients, vendors, project managers, and all levels of individuals.
CORE COMPETENCIES
IT Infrastructure
Performance Management/Leadership Role
Daily/Weekly Meetings
Process Re-engineering
Sharepoint Integration
Strategic Planning
Data Cabling
Contract Negotiation
CRM/ Account Management
Cross-functional Collaboration
PROFESSIONAL EXPERIENCE
Reliable Mobile Labs Georgetown, TX
Sr. IT Project Manager Oct 2017 – Apr 2020
Provided application development using agile practices for company developers.
Provided software support for over 1500 systems users in 850 storage locations.
Received calls from users and problem-solved issues to resolution.
Used best practices to identify user difficulty and suggested ways to resolve them satisfactorily.
SCRUM work for company app developers. New software updates released in 2 to 4 week durations.
Project plans incorporated industry software for deployment on company Dell infrastructure/platform.
Sourced, negotiated and collaborated with company partners.
Wells Fargo Charlotte, nc
IT Project Manager Nov 2016– Sept 2017
Customized Java apps with contract programmers to sustain infrastructure apps for security.
Utilized Microsoft Project Server knowledge and expertise in administering the IT project managers’ project plans.
Demonstrated expertise in heading the Project Management Planning for the ACC Project, as well as in accomplishing security patches for 7000 servers’ applications.
Determined and processed project requirements, business case, and statement of work including project plans and budget.
Recognized and resolved issues while completing projects in accordance with the set-forth schedule and deadline.
Solely led Project Team in sourcing, negotiating, and collaborating with outside suppliers.
Sun Home Communities Financial Scottsdale, AZ
IT Project Manager Apr 2008– Aug 2016
Developed apps with Agile practices to enhance property IT offering.
Actively organized and participated in daily and weekly organizational meetings to ensure project execution and completion were in accordance with the set timeline.
Held responsibility in preparing bid and request for quotation (RFQ) as needed.
Managed and maintained vendor and third party relationships.
Performed key responsibilities including reviewing project deliverables, minimizing scope creep, providing recommendation for process improvement, and formulating solutions for complex project issues.
Instructed, motivated, and developed knowledge on project management principles of each IT Team member.
Assumed full accountability in handling, developing, and maintaining detailed project plan while ensuring compliance with clients’ requirements, completion of project within specified scope, schedule, deadline, and budget.
Expertly managed and accomplished eight infrastructure and integration projects in Systems Transformation Project.
Earlier Positions Held:
National City Bank Cleveland, OH
SENIOR IT Project Manager
Accenture Cleveland, OH
Infrastructure/Engagement Manager
ADDITIONAL EXPERIENCE
NCR Corporation Dayton, OH
Technical Account Manager
Facilitated the implementation of point of sale (POS) for 800 Firestone stores and 2100 Sherwin-Williams stores through NCR POS solutions.
EDUCATION AND CERTIFICATION
Mercersburg Academy Mercersburg, PA
Bachelor of Science in Information Technology
University of Pittsburgh Pittsburgh, PA
(Dates furnished upon request)
PROFESSIONAL DEVELOPMENT
PMP Certification Training, CareerEra
Microsoft Project Server Certified, Wells Fargo
Technology Project Management (TPM), Wells Fargo
Sales Management Training, NCR Corporation
PROFESSIONAL AFFILIATION
Project Management Institute (PMI)
TECHNICAL ACUMEN
SOFTWARE:
Microsoft Windows Apple OS UNIX LUNIX MVS Android Google
MS Project Professional and Server MS Office Suite (Word, Excel, PowerPoint, & Outlook) Lync SAP R3 POS Accounting SEO SharePoint Analytics ITEL Smartsheet Agile
HARDWARE:
Intel AMD Apple HP Dell Sandisk EMC Seagate PCs Cell/Wireless PDA & Tablets Network & Wireless Printers POS IBM Mainframe Cisco Routers/WIFI Data Cabling