Customer Service Assistant
Resume:
T
Trevor
Chishom
trevorchisholm*@gmai
l.com
Jacksonville, FL 32220
SUMMARY
Goal oriented and reliable individual with great ability in communicating and developing relationships with customers. Dedicated to meeting business goals and learning new tasks. SKILLS
● Activity planning
● Microsoft word
● Excel
● Powerpoint
● Sales
● Problem solving
● Analytical skills
● Effective listening
● Team collaboration
● Safety protocols
● Communication
● Customer service
● Organizational skills
● Fast learner
● Time management
● Decision making
● Project management
● Scheduling appointments
EXPERIENCE
Roof salesman/field assistant
Jacksonville, FL
SNC Square LLC/ Dec 2019 to July 2020
● Scheduled and confirmed appointments for clients or supervisor
● Picked up and returned any materials to job sites
● Picked up and maintained any necessary paperwork from job sites
● Checked in with customers to make sure they were satisfied with the job
● Improved customer satisfaction by keeping them updated on the job
● Ability to build personal relationships with clients
● Monitored client preferences to determine focus of sales effort
● Ability to communicate with individuals about the business
● Contact suppliers to verify material details
● Ability to answer all of a client's questions
● Ensured customer satisfaction by remaining friendly and professional
● Earned great feedback from boss by homeowners
Server/Cashier
Jacksonville, FL
Cross Creek Steakhouse / Jul 2018 to Nov 2019
● Improved customer satisfaction by finding creative solutions to problems.
● Answering phones and taking customer orders
● Improved operations by working with team members and customers to find workable solutions.
● Earned reputation for good attendance and hard work.
● Ensured customer satisfaction by remaining accessible and friendly.
● Recognized by management for providing exceptional customer service.
● Gained exceptional interpersonal and team building skills with an aptitude for building relationships with a diverse range of customers, managers, and colleagues.
● Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders.
● Success multitasking while remaining professional and courteous in fast-paced environments.
EDUCATION AND TRAINING
High School
Trinity Christian Academy
Jacksonville, FL
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