Application Site Administrator and Systems Analyst

Working with the business to understand needs and processes to deliver solutions that improve performance and resolve problems quickly. On a continuous mission to make teams work better and smarter with their systems.

Profile

Deep understanding of the customer experience as well as the technology involved to enhance work environments, optimize workflow, streamline and automate repetitive processes to increase team productivity

Experience as a software support programmer and an end user ensuring the client is top priority when implementing, migrating or supporting HR systems

Experience working with organizations from SMB to global enterprises with varied industries and understand the US domestic and global regulations (e.g. Data Privacy, compliance) involving candidate data and recruiting

Migrating legacy systems and implementing applicant tracking and on-boarding systems

Programming background includes XML, COBOL, RPG, SQL

Aveanna Healthcare Atlanta

Senior iCIMS System Administrator Sep – Nov 2019

iCIMS Applicant Tracking System implementation, integration with Workday and third level support

iCIMS reporting

iCIMS login group creation and maintenance with security rules and permissions

iCIMS iFORMS management including company specific onboarding forms, I9, and standard state and federal tax forms

iCIMS user training and documentation including “how-to” guides for recruiters and hiring managers

Auto-triggered email creation and maintenance

Career site maintenance and updates

Created candidate online application forms by job type and location

Offer letter creation and maintenance

Successful rollout of iCIMS to two company business units across the US

Exaserv Atlanta

SuccessFactors Solution Architect May – Aug 2019

SAP – Certified SuccessFactors Recruiting Management Application Consultant

SAP – Certified SuccessFactors Recruit Marketing Application Consultant

SuccessFactors Recruit Management and Recruit Marketing implementation, integration and support

Worklogix Atlanta

Senior Consultant Sep 2017 – Mar 2019

SAP – Certified SuccessFactors Recruiting Management Application Consultant

SuccessFactors Recruit Management implementation, integration and support

Strong knowledge of the integration between SAP HR and SuccessFactors Recruiting

Provided all aspects of SuccessFactors Recruit Management phases: Provisioning, gathering and understanding customer requirements, configuration, iteration review, testing, UAT, cutover, hypercare and go live support, RBP (role-based permissions), reporting, 3rd party integrations, training and documentation

Programming in XML and integrating with SAP

SAP support

Successful full Recruit Management System rollout encompassing 4 Coca-Cola bottlers in US and Canada

Multilanguage implementation

Continuous support and enhancement of 8 bottlers in US and Canada

Secondary SAP SuccessFactors LMS (Learning Management System) administration support

SAP Payroll testing for Comcast

Created blogs on SF Recruiting tips and ideas from knowledge gained

The Coca-Cola Company Atlanta

Talent Operations System Administrator Jan 2016 – Aug 2017

Certified PeopleFluent RMS System Administrator

Key contributor in the migration and data conversion to Workday from PeopleFluent

Data analytics to enhance work environment, ensure best use of the system and decrease production issues

Collaborated with the business to re-engineer environment setup, based on Talent Acquisition Partner (TAP) feedback, to optimize workflow, streamline processes and automate repetitive tasks to increase team productivity

Identified talent system issues on a continuous basis and work with PeopleFluent on enhancement requests resulting in multiple changes to speed TAP workflow and candidate search abilities

Root cause analysis of system issues and failures to prevent file integration problems and system access issues for TAP team leading to reduction in down time

Trained Global Talent Acquisition Team on system upgrades, enhancements, and use of software

Provided data analysis on integration files from SAP resulting in reduction or elimination of daily errors and reducing manual input by Services Team

Collaborated with SAP HR to troubleshoot integration problems and test upgrades

Acted as escalation point for troubleshooting advanced systems issues; consistently providing excellent and timely service to internal and external customers

Maintained, tested, and managed upgrades, enhancements, compliance requests, security upgrades and general maintenance

Provided technical support associated with daily system usage of functional end users

Reporting: designed, modified, and produced reports to fulfill client requests

UNIFY (formerly Siemens Enterprise Communications) Atlanta

ATS Site Administrator Mar 2011 – Dec 2015

Unify is a premier global communications software and services firm providing integrated communications solutions for approximately 75% of the Global 500.

Site Administrator for company ATS systems: iCIMS, ADP Virtual Edge, Workable (Greece)

Successful implementation and migration to iCIMS ATS platform – from initial specifications and design to testing and implementation to go live

Implementation of iCIMS Onboarding platform to great success and reduction of onboarding costs of over 90% and decreasing on-boarding time of new candidates by over 50%

Integration of 3rd party background check vendor with iCIMS On-Boarding platform

Reporting and data analysis on daily, weekly, monthly and yearly functions as well as creating ad-hoc and OFCCP / EEO compliance reports

Continually maintained and enhanced iCIMS ATS to provide best user and candidate experience

Trained employees on ATS system and create user guides and documentation

Managed agency and job boards usage and the internal employee referral program

Managed HR intranet site using SiteCore and GDMS

Communicated with all company levels and work with managers and HR Business Partners to identify and support staffing growth for every segment of the business

Full life cycle corporate recruiting

College and internship recruiting

HR Staffing Recruiter and Administrator – Contractor Mar 2007 - Apr 2009

Used People Click tools and other recruiting applications to identify candidates for job openings

Full life cycle recruitment to source and hire qualified candidates

Worked with independent recruiting agencies to identify candidates

Performed various administrative duties for the HR Staffing Department

Previous:

Coca-Cola Enterprises

Senior Programmer Analyst

Programmer Analyst

Help Desk Supervisor

Help Desk Analyst

PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS

Specific within SuccessFactors Recruiting Management includes:

Specific within SuccessFactors Recruiting Management includes: expertise in XML; Provisioning; template configuration for requisitions, candidate data model, candidate applications and offer letters; ad-hoc report design; field-based permissions; role-based permissions; email templates and auto-email triggers; applicant status flow configuration – talent pipeline; offer letters; candidate search; questions library; career site builder; talent pools; job boards; email campaigns; 3rd party background check vendors; 3rd party integrations; agencies; EEO and compliance; Employee Referrals; “Ban the Box” legislation; managed upgrades and implement enhancements; user training and documentation; multilanguange implementation and support (French Canadian)

3rd party integrations include: IBM Watson, RIVS, Ideal, AI Media, Profiles International

TECHNICAL PROFICIENCIES

SAP SuccessFactors Recruiting Management Application and Recruit Marketing Consultation

PEOPLEFLUENT Certified RMS System Administrator

iCIMS Site Administrator

ADP Virtual Edge Site Administrator

PC Skills: MS Office Products: Word, Excel, PowerPoint, Access, Publisher

Operating Systems: IBM AS/400, Windows XP Professional

AS/400: COBOL; CL; RPG; OCL; Subfiles; SQL; System Operations

EDUCATION

Clemson University, Clemson, SC

Bachelor of Science Degree in Mathematical Sciences

Minor in Operations Research/Management Science

ADDITIONAL CAREER TRAINING

SAP SuccessFactors Academy – HCM Systems

SAP SuccessFactors Academy - RMK (Recruit Marketing)

SAP SuccessFactors Academy - RCM (Core Configuration & Applicant Tracking System)

SAP SuccessFactors Acadamy – Reporting

PeopleFluent Business Intelligence Reporting

iCIMS ATS Administration and Reporting

ADP Virtual Edge Site Administrator Training and Reporting

Project Management and Project Workbench

HPRI Training in COBOL/400, RGP/400, CL/400, and AS/400 Database Structure

Greenbriar/Russell Training in COBOL/400 Subfile Techniques

IBM Training in SQL and Embedded SQL

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