R.PRASHANTH

Mobile no: +91-630*******

Email id: adeia6@r.postjobfree.com

Restaurant Senior Captain / Captain / Guest Service Associate

Hospitality professional with over 8 years of tenure in high end hospitality. Deep experience in all aspects of service, Co-ordination and event execution. Looking for a position in professional guest experiences. Iam looking to extend my career in a more personalized work environment.

Position Summary:

As a restaurant captain iam responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served.

Highlights:

Highly Responsible and reliable Works well under Pressure

Point of sale (POS) System operation High volume dining

Food Safety understanding Exceptional Interpersonal Skills

Extensive hospitality background Upbeat outgoing & positive

Working Experience

1.Tasty train Restaurant

Senior Captain Hyderabad AUG 2019 to Till Date

2.News Café

Captain DEC 2014 to 31st Dec 2018 Hyderabad.

3.Accuro Specialist Support Services

Waiter May 2011 to Oct 2013. Dubai

4.News Café

Waiter Aug 2010 to Apr 2011. Hyderabad.

5.“Hotel Quality Inn” (5 Star)

“Waiter” May 2008 to July 2010 Hyderabad

6.“Hotel Baseraa” (3 Star) Mar 2007 to Apr 2008. Hyderabad

“Waiter”

General Duties & Responsibilities

Always greet and welcome guests promptly in a warm and friendly manner.

Always thank and give fond farewell to guests conveying anticipation for their next visit.

Assist guest with table reservation.

Assist guest while seating.

Ensure guests are serviced within specified time.

Has a good knowledge of menu and presentation standards.

Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.

Able to answer any questions regarding menu and assist with menu selections.

Able to anticipate any unexpected guest need and reacts promptly and tactfully.

Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.

Serve food courses and beverages to guests.

Set tables according to type of event and service standards.

Record transaction / orders in Point of Sales systems at the time of order.

Communicate with the kitchen regarding any menu questions, the length of wait and product availability.

Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

Check with guests to ensure satisfaction with each food course and beverages.

Responsible for clearing, collecting and returning food and beverage items to proper area.

Maintain cleanliness of work areas, china, glass, etc. throughout the shift.

Reviews order dockets ensuring accurate and timely preparations for order

Requirements accordingly.

Present accurate final bill to guest and process payment.

Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.

Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.

Ensures that hotel brand standards and SOP's are consistently implemented.

Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.

Completes the daily responsibilities that are set for each individual shift.

Complete closing duties, including restocking items, turning off lights, etc.

Conducts monthly inventory checks on all operating equipment and supplies.

Take an active role in coaching and developing junior staff.

Any other duties related to food and beverage service assigned by the manager.

Educational Qualifications:

S.S.C. (HIGH SCHOOL) from Board of Secondary Education, A.P.in 1999.

LANGUAGES KNOWN: English, Hindi, and Telugu

PERSONAL DETAILS:

Name: R.PRASHANTH

Father’s Name: R.Narsing Rao

Date of Birth: 06 /04 /1984

Gender: Male

Nationality: Indian

Marital Status: Married

References: Available on Request

Place: Hyderabad. Yours Sincerely,

Date: ( R.PRASHANTH )

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