Customer Service Civil

CURRICULUM VITAE

CAREER OBJECTIVE

To be part of your progressive company and to associate a responsible position as a service or any other related position seek a challenging opportunity that will enable me to use professional skills and abilities based on my experience Ready to be train and learn for any job that helps me improve my career.

ACADEMIC QUALIFICATION

SLC Certificate.

Higher Secondary School Certificate.

Bachelor in Education from Aadikabi Bhanubhakte Campus Tribhuvan University

QUALIFICATIONS & SKILLS

Good communication skills and personality

Ability to listen analytically and act accordingly

Pleasing personality to interact with people enthusiastically

Dedicated and hard worker

Ability to work under pressure with minimum supervision

WORK EXPERIENCE

To utilize my excellent service and skills in a fun and energetic environment. Acquire practical experience from previous job experience so that I can do something well and figure out what I prefer from all of those experience. I hope to have a smooth and successful career of my own style.

M.H ALSHAYA CO LLC (pf changs resturent)

Position : Waiter / Dispatcher

Period : April 20, 2014 to May 31, 2020

Place : Al Ain, Abu Dhabi - UAE

DUTIES AND RESPONSIBILITIES

•Greet and escort customers to their tables

•Prepare tables by setting up linens, silverware and glasses

•Inform customers about the day’s specials

•Offer menu recommendations upon request

•Up-sell additional products when appropriate

•Communicate order details to the Kitchen Staff

•Serve food and drink orders

•Check dishes and kitchenware for cleanliness and presentation and report any problems

•Arrange table settings and maintain a tidy dining area

•Deliver checks and collect bill payments

•Carry dirty plates, glasses and silverware to kitchen for cleaning

•Follow all relevant health department regulations

•Provide excellent customer service to guests

•Receive and answer emergency and non-emergency calls

•Record all the calls

•Proactively address problems and suggest solutions

•Receive and dispatch orders

•Assess situation and prioritize calls

•Oversee the route of field units and track delivery status of products

•Coordinate schedule in the most effective manner

•Inform field units about orders and traffic

•Track and update call logs and data in software programs

•Provide reports to upper management

PERSONAL DATA

Full Name : Subash Naral

Gender : Male

Date of Birth : 04/11/1990

Nationality : Nepal

Civil Status : Single

Height : 5’8”

Weight : 70 kg

Passport No : 06463807

Visa Status : Employment Visa (Cancelled)

LANGUAGES KNOWN

English

Hindi

Nepali

COMPUTER SKILLS

Basic Computer Skill

Inter Net & Email PERSONAL SKILLS

My personal qualities include being polite.

Easy to get on with and a good sense of humor

Whilst maintaining a committed and organized approach

DECLARATION

I hereby declare that above mentioned details are correct and complete and best of my knowledge.

SUBASH NARAL

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