Food Service

Caleb Tondo ************@*****.***

Clayton, NC 561-***-****

Skills/Qualifications

BioWork Process Technician Certification

Strong initiative – Promoted to crew trainer within 8 months

Trained at least 15 employees

Stable work history – 2 years in a regulated environment following SOPs

Work Experience

McDonalds, Clayton, NC 08/2018 to Present

Crew trainer

Investigates and resolves complaints regarding food quality, service and accommodations

Train new employees to follow SOPs

Assigns duties to associates and enforce store policies, regulations, and guidelines

Conducts performance reviews and maintain confidential documents

Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner

Cook

Followed SOPs to prepare a variety of foods

Recorded temperature of food and food storage areas, such as refrigerators and freezers

Operated large-volume cooking equipment, such as grills, deep-fat fryers, or griddles

Cooked the exact number of items ordered by each customer, working on several different orders simultaneously

Promoted to crew trainer position within 8 months for outstanding job performance

Cashier/Food Prep

Followed SOPs to complete daily tasks

Cross-trained on several positions

Sanitized and cleaned workstation, drink machines, food service area and dining room

Answered customers' questions and provided information on procedures or policies

Assisted customers with finding locations of products

Education

Wake Technical Community College, Raleigh, NC

Bio Work Process Technician Certification

Associates in Applied Science – Biopharmaceutical Technician – In progress

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