Administrative Assistant
Resume:
Erica D Mathers
Philomath, OR ***** *************@*****.***
High performing, experienced Administrative Assistant/ Office Manager with a demonstrated history of working in different industries. Skilled in time management, operations management, sales, asset management, account management, human resources, client satisfaction, & retention. Business accounting, payroll and HR duties. Strong administrative professional with an amazing ability to motivate and inspire others, boost morale, and improve company culture. Experienced in confidential information security and HIPPA laws. I am proficient in explaining complicated laws, rules, and policies to the public, and internal customers. MS Office proficient, a money saver, and I display grace under pressure.
Five Time Winner of Outstanding Customer Service Award Skills
• Call Center/ High Call Volumes
• Customer Service for more than 10 years/ Quality Assurance
• SAP/ Web based software
• Analytics/ Reporting/ Presentations of reports/ Mileage reporting/PUC reports
• Account Management/ Asset Support
• Accounts Receivable/ Payable
• Explaining detailed laws and regulations to the general public
• Payroll processing/ Benefits
• Executive Assisting in a high paced, deadline driven environment on a team and alone
• High volume correspondence with Outlook, phone, & front desk.
• Microsoft Suite
• ADP/ ARIBA/ Kronos/Banking software
• Mail center and distribution
Work Experience
Express Employment Professionals
● Temporary Administrative Assistant/ Receptionist 2020 Work as temporary employee for local Corvallis businesses in order to assist them with administrative, receptionist, clerical, and front or back office needs. Prestige Senior Living
● Office Manager 2019
Lead all day-to-day financial operations of the budget and supervision of the revenue cycle staff members including functional responsibility over accounting, accounts payable, scheduling, trust account management, accounts receivable, payroll, and completing yearly Medicare and Medicaid Cost Reports.
Fruitt Trucking Inc.
● Administrative Assistant/ Payroll Specialist 2019 Payroll, accounts payable, mileage records, analytics & HR duties. Holiday Retirement/ Stoneybrook Lodge
• Assistant General Manager 2017
Payroll, front desk reception, accounting, management of servers, housekeeping, and scheduling. Assisting in resident activities, management of maintenance, and quality personal relationship building with residents. Data entry, meeting scheduling, employee reviews, hiring, training, administrative responsibilities.
PM Standley Motorcars
• Wholesale Title Clerk 2016
Processing and cashing out titles for all wholesale dealers, administrative support for all drafters and collecting accounts receivables.
Copart Inc. 2012-2016
• Administrative Assistant/Vehicle Asset Management Specialist/Title Clerk/Account Manager
Work with high touch whole car sale clients as a liaison between Copart corporate and over 160 yards and administrative support of the corporate sales team. Reporting. Account Management. Processing titles and document procurement. Fleet management. Creating new processes to streamline productivity. Training new hires on the asset support team. California Nuggets Inc.
• Executive Assistant and Logistics 2012
Scheduling for incoming truck deliveries and outgoing shipments, export documents and spreadsheet updates of all shipping and receiving. Project completion and executive support. Pizza Plus, Oakdale
• Restaurant Manager 2006-2009
Head cook, employee training, hiring, employee reviews, payroll, register accounting, inventory ordering, employer safety reporting (OSHA), food preparations and safety, opening and closing. USDA-Farm Service Agency- San Joaquin/Calaveras County
• CLDAP Program Specialist 1999
Application processing of federal government disaster relief programs for agricultural crop losses. Calculating annual yields for producers, plat book reviewing, crop reports and annual yield spreadsheets.
Education
Escalon High School, Escalon, California
Linn-Benton Community College – Current Accounting Technology Student Professional References for Erica Mathers
Reference Type: Professional
Name: Noreen Bartow / Controller @ PM Standley Motorcars Phone: 707-***-****
Email: ******.******@*****.***
Reference Type: Professional
Name: Jerry Ward / Office Manager @ Copart
Phone 317-***-****
Email: ***********@*****.***
Reference Type: Professional
Name: Desiree Ewing / DMV Title Clerk @ Texas DMV
Phone: 817-***-****
Email: *******.*****@*****.***
Reference Type: Professional
Name: Cathy Mazur / Quality Control Analyst @ Copart Phone: 972-***-****
Email: *****.*****@******.***
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