Manager Food Safety
Resume:
JACK D ROGERS
*** ********** ***** *** *, LONDON, KY 40741
*************@*****.***
Professional Summary
Accomplished Business Manager with long record of industrial manufacturing success. Experience in building pipelines, optimizing processes, and controlling expenses. Excellent attention to detail, organizational, and analytical skills. Prioritize and multitask in highly charged and driven environment.
Skills
Business planning and development
Customer complaint handling
Research and development
Cultural awareness and sensitivity
Profit and loss
Health and safety compliance
Counseling and coaching
Policies and Procedures
Teamwork and collaboration
Documentation and recordkeeping
Administration and management
Experience
Commercialization and Business Manager Sep 2011 Current
Hearthside Food Solutions LONDON, KENTUCKY
Coordinate business operations for a large co-manufacturing baking facility, keeping activities efficient and cost-effective.
Schedule high volume of calls, meetings, and conference calls with various customers in regards to day-to-day business needs.
Manage communications between team members, customers and commercialization group to keep operations efficient and successful.
Help managers improve area operations by sharing customer feedback and contributing new ideas.
Protect business from unnecessary liability by carefully following security and safety standards. Specifically, by following federal food safety guidelines.
Manage daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
Meet targets consistently by working hard and with strong attention to detail.
Satisfy customers every day with fast, friendly, and knowledgeable support for their co-manufacturing business needs.
Support plant operations by completing assignments with strong focus on quality and performance.
Branch Manager Jan 2009 Jul 2010
Premier Home Care LONDON, KENTUCKY
Administered all operations within the branch office.
Forecasted budgets, expenditures, and revenue, and made financial decisions.
Recruited and trained top-quality candidates to fill vacancies and maximize the team's performance.
Developed action plans for delinquent accounts by contacting customers, making collections, and negotiating payment plans.
Production Supervisor Jul 2006 Jul 2008
Hearthside Food Solutions LONDON, KENTUCKY
Led and supervised production shift with 30+ workers, communicating production goals and solving daily problems.
Worked with quality control and compliance teams to achieve full compliance with regulations and SOPs.
Upheld all manufacturing and brand standards by inspecting raw materials and finished products for quality.
Motivated team members to meet goals and provided training and mentoring to improve performance.
Implemented cost control initiatives to maximize revenue.
Ensured quality service by setting and implementing company protocols.
Assigned tasks to team members based on individual strengths and promoted a teamwork-driven environment to meet goals.
Customer Logistics Manager Apr 2003 Apr 2006
Ryder Integrated Logistics Cocoa Beach, FL
Developed and communicated standard operating procedures to team of 14 company drivers, who delivered to distribution centers for the "Florida Today" Newspaper.
Was responsible for all hiring, safety training, payroll and day to day management operations pertaining to the business.
Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
Established supply chain-focused performance measurement systems to continuously evaluate the operation and identify opportunities for improvement.
Managed communications between team members, customers and vendors to keep operations efficient and successful.
Protected business from unnecessary liability by carefully following security and safety standards.
Education
High School Diploma: General Education and Coursework May 1998
Corbin High School Corbin, KY
Awards
Employee of the Month 3 separate occasions, Hearthside Food Solutions
Outstanding Achievement in Customer Satisfaction, 2018
Nominated and selected as a finalist for Annual Hearthside Food Solutions "Gold Coin" award program. It rewards employees who go above and beyond to help the company perform more fast, flexible, and cost efficient.
Software Knowledge
Proficient in Microsoft Access, Word, Excel, PowerPoint, and Outlook
Proficient user of SAP software and Warehouse management system
AS400 familiar
Google Drive familiar
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