Analyst Front Office

Camele Voce

Upper Darby, Pa *****

***.*****@*****.***. 203-***-****

SUMMARY:

Experience Risk Analyst in banking and finance domains with expertise in eliciting business requirements and translating them into various Business requirement documents (BRD), Functional requirement documents (FRD)

Profound knowledge of various banking and finance fundamentals like capital markets, equities, financial databases, general ledger, accounts payable/receivable, risk management, derivatives contracts etc

Thorough understanding of Anti Money Laundering (AML) procedures and hands on experience of working to insure AML compliance at client’s place

Experience in conducting due diligence reviews on individual and business accounts and update KYC profiles in accordance with KYC requirements

Worked with AML SME’s provided direction and guidance to employees on appropriate remediation action for high risk accounts

Experienced in working with Cross Functional Teams and interacting with all levels of management for requirements

Highly motivated, result oriented team leader with excellent communication skills and never-ending willingness to learn and improvise

Highlights of Expertise

Business Control & Reporting

Quality Control

Manager Controlled Risk Assessment (MCA)

Contract Negotiations

Business Process Improvement & Mapping

Strategic Planning & Analysis

Risk Assessment & Monitoring

Audit & Compliance Testing

Digital Banking Product Delivery

Corporate Governance

Anti-Money Laundering (AML) & Fraud Detection

Documentation & Risk Management

PROFESSIONAL EXPERIENCE

DLL Corp. Wayne Pa November 2019 – CURRENT

Compliance Business Analyst

Responsibilities:

Compare existing customer information to information found on business reports (D&B, Equifax, Experian) etc, and validating the information in the existing customer database

Perform sensitive and complex investigations into allegations of provider billing fraud under the direction of the Compliance officer and/or legal counsel

Work with Relationship Managers to understand the client and to correctly assess the client's AML Risk Rating

Process risk ranking effort to determine whether a process is high, moderate or low ranking

Conducted internal audits in accordance with the Board approved audit work plans, providing formal

Investigated potential non-compliance and/or fraudulent activities reporting to regulatory bodies as needed

Served as a compliance resource to the organization to ensure all regulatory requirements are met in accordance with CMS requirements

Century Savings Bank, Vinland NJ, June 2019 – August 2019

AML/KYC Business Analyst

Responsibilities:

Analyzed the process and identified the functionality improvement options to fulfill the business needs. Communicated benefits and risks of each option, and recommended business priorities

Performed additional tasks as assigned, improving the effective administration of the AML and KYC Policies

Helped to formulate solutions, prepare reports, studies, and documentation, and support presentations and client meetings

Provided ideas to leadership, produced new process improvement techniques and services and integrated them into the firm’s core competencies and techniques

Analyzed and documented the root causes of performance issues in development, test, and production environment

Reviewed system test plans and system test modules before implementation - Create, review and deliver end-user documentation (user guide, process flow charts, and training materials) and training for accuracy

Worked with the testing team to review system test plans and system test modules before implementation

Worked with the users to select or create appropriate scenarios to test all results to determine whether system changes met project specifications; uses scenarios to assist the end user in acceptance testing

VOCAM SOLUTION UPPER DARBY.PA Septembre 2017–Novembre 2019

Customer Service Sales - P/T

Responsibilities:

Created, analyzed, and optimized Google AdWords and Hubspot campaigns for across varying target segments

Excel Pivots or other data science tools to monitor and analyze the customer usage results

Collected and reviewed documentation for a complete file to send to underwriting in timely manner

Preserved a close relationship with clientele, investors, and business partners to ensure business growth

WELLS FARGO, PHILA, PA October 2017- December 2018

Business Analyst

Responsibilities:

Conducted a walk-through session of the scope document to ensure that the project sponsors and stakeholders understand the project scope and any associated constraints, risks, and issues as early as possible, and Partner with the AML Global team o

Derived functional and technical requirements specifications based on user requirement Specification (URS)

Documented requirement traceability matrix in Requisite Pro for traceability of requirements through test cases

Utilize Global Sanctions Management Operations Systems to conduct due diligence on potential PEPs and OFAC individuals and entities that hit against various reporting regulatory lists and Watch Lists

Conducted highly interactive JAD sessions with projects stakeholders such as users, QA analyst, and project management team, identifying and resolving issues

Assisted Quality assurance team in preparing test strategies and test plans to verify the functionality, security, fault- tolerability, performance and successful system integration

Effectively collaborated with senior compliance officers, AML colleagues, relationship managers, and other departments to ensure all facets of remediation project were completed on a timely basis

BRYN MAR TRUST, WAYNE, PA April 2016 - October2017

AML/KYC Business Analyst

Responsibilities:

Reviewed wire transactions and document customer account activity in order to identify unusual or suspicious activity for remediation and risk assessment to international business functional activities and their respective risks under One KYC Program

Researched and summarized new rules and regulations and documented applicable controls and potential gaps, specifically related to regulatory reform including liquidity and capital rules, Dodd Frank requirements

Documented AML review results and prepared narratives for suspicious activity reports in accordance to US laws, the Bank Secrecy Act and USA Patriot Act, maintained strong investigative skills: worked independently

Conducted research, analysis and provide qualitative/quantitative insights to lead and direct projects and initiatives to meet the Firm's AML/KYC Standards

Ensure all KYC's are done in timely fashion to prepare for go live dates given by Front Office, Record the status of each KYC request sent by sales on internal spreadsheet

Performed AML functions on an on-going basis, including detection / reporting of suspicious transactions and activities; conduct reviews for the enhancement of the AML functions of the Bank, and perform AML risk assessment when required

Dealt with the Society for Worldwide Interbank Financial Telecommunication (SWIFT) in creating the criteria for the auditing of the TQR and Q-Gate review processes

Worked as a liaison between the developers and the QA team in creating the Test Plan and Test Cases using Rational Test Manager, streamlining compliance with regulations such as FINRA and Sarbanes Oxley (SOX)

Generated test data, and assisted QA team with manual testing whenever possible

BARCLAYS CAPITAL, NEW CASTLE, DE January 2013- April 2016

Business Analyst

Responsibilities:

Designed the various financial reports in General Ledger using Financial Statement Generator (FSG) so as to provide information in most relevant form to improve the process.

Defined the reconciliation process for various process bank statements. Performed reconciliation of accounting transactions and generate appropriate reports.

Responsible for managing, monitoring and coordinating Fraud Risk Management projects for credit and debit card products, Reviewed /Investigates alerts in transaction monitoring system / report

Analyzed funds’ performance on a daily and monthly basis. Ensured that the profit and loss statements were correctly formatted and sent out on a daily basis

Designed the various Use Cases as well as corresponding use case description documents.

Created test scripts, test cases and test logs; conducted testing in the DEV and QC environments

Prepared testing data for the User Acceptance Testing as well as guided the business testers during UAT

Bank of America, New Castel, DE September 2009 – January 2015

Senior Fraud Transaction Monitoring Analyst

Responsibilities:

Documented AML review results and prepared narratives for suspicious activity reports in accordance to US laws, the Bank Secrecy Act and USA Patriot Act, maintained strong investigative skills: worked independently

Collaborated with various business partners within compliance and technology divisions to gather and document business requirements

Assisted with Special High International projects, focused on reviewing and analyzing high risk international wire transactions with suspicious transfer patterns pertaining to retail, high risk, affiliate and foreign correspondence banking, tracking the flow of illicit cash

Responsible for managing, monitoring and coordinating Fraud Risk Management projects for credit and debit card products, Reviewed /Investigates alerts in transaction monitoring system / reports

EDUCATION:

•B.S Degree in Business Management - Expected Graduation May.2021-Wilmington University

•Related coursework: Accounting II, Corporate Finance-balance sheet, financial statement

•A.S.S.in Office Management Technology- Graduated May 2005- Pennsylvania Institute of Technology

Certificates

Certificate of Business Analyst World IT Center, Inc. April 2018

Certificate of Network Security Delaware Community College July 2018

Certificate of Scrum Master Professional Scrum University June 2020

Certificate Advanced Product Owner Professional Scrum University May 2020

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