Sales Customer Service

RIDZQA ABDULMAJID YACUB

City Add: Salmiya, Kuwait

Mobile: +965-****-****

Email: ******.*****@*****.***

OBJECTIVE:

Looking for opportunities and contribute to achieving the goals and objectives of the business. EDUCATION

OWWA Regional Office – X!, Zamboanga City

Computer Fundamental Course, Word Processing Spreadsheets

& Presentation Database And Digital Media

December 2011

Western Mindanao State University

Bachelor of arts in Asian Studies

March 2011 (undergraduate)

Islamic Institute of the Philippines

Secondary School

2007

WORK-RELATED EXPERIENCE

SENIOR SALES ASSOCIATE

Victoria’s Secret Full Assortment – Grand Avenues ALSHAYA Group

November 2012 – June 2020

SALES ASSOCIATE - STAFF SUPPORT

AMERICAN EAGLE - Marina Mall

August 2012

TOP SHOP AND TOPMAN – Avenues

September 2012

Job Summary

Training new employees on sales and visual standards

Teaching new employees sales strategies through leading by example.

Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

Operating cash registers, managing financial transactions, and balancing drawers.

Achieving established goals.

Directing customers to merchandise within the store.

Increasing in store sales.

Superior product knowledge.

Maintaining an orderly appearance throughout the sales floor.

Introducing promotions and opportunities to customers.

Cross-selling products to increase purchase amounts. OFFICE CLERK

NATIONAL STATISTICS OFFICE (NSO)

Zamboanga City, Philippines

November 2009 – April 2010

Job Summary

Answer phones and greet clients warmly.

Assist in filing duties.

Perform basic bookkeeping duties.

Compile financial records.

Reroute calls to appropriate people.

Answer inquiries about company.

Help organize office activities.

ACHIEVEMENTS

Highest Sales Performance for third quarter

Victoria’s Secret Full Assortment – PINK, Grand Avenues October 7, 2014

Successfully demonstrated excellence by completing the Performance Development Plan (PDP) Victoria’s Secret Full Assortment – PINK, Grand Avenues October 31, 2014

Promoted as a Senior Sales Associate

Victoria’s Secret Full Assortment – PINK, Grand Avenues August 2018

SKILLS SUMMARY

Proficient in Microsoft Word, Excel and PowerPoint.

Can maintain a peaceful environment among colleagues.

Open to coaching that would help me improve as a professional.

Can provide great customer service and satisfaction.

Strong communication and good interpersonal skills. PERSONAL DATA

Place of Birth: Zamboanga City, Philippines

Date of Birth: November 11, 1990

Marital Status: Single

REFERRENCES

CINDY GRACE CABIO

PINK Category Manager – Grand Avenues, Kuwait

ANNE MARIE GONZALES

PINK Category Manager – Alkout Mall, Kuwait

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