Customer Service Accounting

Raven Brown

Mobile: 531-***-**** *************@*****.***

Reliable and dedicated professional with several years of qualified experience contributing excellent results in the areas of accounting, audit, risk mitigation, customer service, compliance, and more. Learns new environments, processes, and procedures quickly, enabling a positive impact upon teams served within a short timeframe upon hiring. Succeeds as part of a team or as a sole contributor with a reputation for completing tasks on time and within budgets.

Value Offered

Accounting Processes

Attention to Detail

Strong Excel & Technical Experience

Knowledge of GAAP

Improving Process Efficiency

Quality Focused

Strong Analytical Skills

Excellent Communication Skills

Confidentiality

Career Highlights

Bruno & Tervalon LLP, New Orleans, LA, 2019-present

Louisiana’s largest minority owned firm

Staff Auditor

Operates within the Auditing department providing audit and assurance services for various Banking, Governmental and Non-profit organizations throughout the state of Louisiana. Contributes a key role in many financial audits, by supporting compliance with federal and state regulations, providing assurance in financial reporting, performing internal control and substantive testing, and identifying any significant audit matters.

Bland & Associates, Omaha, NE, 2017 - 2019

Midwest's leading CPA firm.

Associate I

Operated within Government Consulting department to provide auditing and oversight services for the Centers for Medicare and Medicaid Services (CMS) to improve processes and efficiency. Contributed key role in many large governmental healthcare audits. Supported compliance for various healthcare organizations including health insurance plan sponsors, healthcare providers, pharmacy benefit managers, and third-party administrators.

First Nebraska Educator's Credit Union, Lincoln, NE, 2015-2017

Teller

Provided account services to members in person and over the phone including receiving deposits and loan payments, issuing withdrawals, and selling cashier’s checks. Followed compliance standards on operations and security procedures by participating in dual control functions. Reconciled cash drawer to ensure accuracy at the end of shifts.

Union Pacific Railroad, Omaha, NE, 2010-2011

Intern

Created online training materials utilizing modern software solutions to improve usability and engagement.

Academic Background & Technical Skills

B.S. in Accounting, University of Nebraska, Lincoln, NE - May 2017

Microsoft Excel, SalesForce, IDEA, CaseWare, Box, Box Relay

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