Customer Service Sales
Resume:
Arjun Gurung
RESTAURANT SUPERVISIOR & HEAD
BARISTA
Jumeriah- 1, Street no. 25,Villa no. 3
Dubai, UAE
**********@*****.***
RESTAURANT SUPERVISIOR & HEAD BARISTA
Delivering the best food and drinks experience to every guest along with the highest levels of customer service
Responsible for achieving restaurant sales target in consumer store environment with effective selling skills
Establishing relations with customer through high standard of customer service with a personalized approach.
Making the list of daily and weekly requirement of the stock
Ensure that optimum stock levels are maintained for an efficient ordering system.
Handling the stock inventory monthly.
Have an ability to handle the whole operation and sales administration of the restaurant, which include billing, cash, daily reports, sales analysis, allied services, general maintenance, suppliers & etc.
Organizing the exhibit events indoor & outdoor and caterings like Hospital catering, Birthday, Wedding, and others
Drinks Innovation Specialist (mocktail, smoothies, coffee) ROUX RESTAURANT
(OCT. 2016 – Till Date)
HEAD-BARISTA AND RESTAURANT INCHARGE
Delivering the best coffee and other drinks experience to every guest along with the highest levels of customer service.
Ensure that optimum stock levels are maintained for an efficient ordering system
Making the list of daily &weekly requirement of the stock
Inventory Management
Responsible of creating new drinks.
OMNIA GOURMET
(SEP 2014-OCT 2016)
BARISTA MASTRO
Delivering the best coffee experience to every guest along with the highest levels of customer service.
Operating and sales administration of the store, which include billing, cash.
Maintaining stock availability.
Training new members and running the shift accordingly.
Working both as a part of a team and independently.
Handling customer complains customer loyalties for customer retention. Interacting with customer and obtaining their feedback
Responsible for weekly and monthly Inventory.
COSTA COFFEE (NOV
2012 – JUNE 2014)
WORK EXPRIENCES
EDUCATION
Betten High School
Darjeeling
High School Diploma
Ghoom Boy’s School
Darjeeling
Higher Secondary Diploma
Government College
Darjeeling
Bachelor’s in arts 2nd year
SKILLS
Microsoft excel & Office
Team Management
Quick Leaner
Event Sequencing
Responsibility
ABOUT ME
Highly motivated Restaurant
Supervisor with 3 years of
experience proactively leading a
team. Track record of improving
sales through exceptional customer
service and attention to detail.
Ability to work efficiently and
professionally with personality.
A Restaurant Supervisor who leads
by example. Consistently improving
customer experience by training the
team to exemplary standards,
enabling the successful and smooth
running of any shift. A natural with
customers and staff
LANGUAGES
English
Hindi
Nepali
PERSONAL DETAILS
Date of Birth : 09/05/1984
Personal : Male, Single
Father Name : Mr. Raj Kumar Gurung
Nationality : Indian
Passport : L6626336
HOBBIES
Football
Cricket
Watching movies
Photography
Contact this candidate