Customer Service Cash Handling

AD Angel Dynes

510-***-**** E: **********@*****.***

**** ***** ***, *******, ** 94603

PROFESSIONAL

SUMMARY

A team oriented management professional with outstanding guest service abilities, strong work ethic and excellent communication skills. Proven ability to work independently with initiative as a well contributing member. SKILLS • Energetic achiever and communicator,

with strong listening skills

• Quick learner, eager to learn and

follow directions

• Excellent team player who thrives in

teamwork situations

• Responsible and reliable, with record

of professionalism

Trusted key holder

Honest employee

Conflict resolution

Desktop and laptop repair

Internal components installation

POS systems expert

Inventory and Variance control

Preparing Deposits

WORK HISTORY SUPERVISOR 03/2018 to CURRENT

AMC Bay Street 16 Emeryville, CA

Effectively delegated and coached a team over 25 employees in a professional and safe environment.

Oversee Food and Beverage Operations maintained daily tasks and inventory reports

Investigated and resolved unsatisfied guests concerns in a timely and empathetic manner

Developed leaders through instilling company culture and values, consistently leading by example, and maintaining high standards for success.

Effectively manage departmental expenses to stay within budget. Cash Handling experience including counting registers, making deposits and completing nightly paperwork.

LEAD FILM CREW 11/2015 to CURRENT

AMC Bay Street 16 Emeryville, CA

Promoted to Lead within first year at AMC. Held high standards and set good ethical example for fellow film crew

Trained new hires on proper use of equipment, product handling and presentation and receiving quality products in a timely manner. Improved Inventory procedures by reducing spoilage levels Took necessary steps to meet guests' needs and effectively resolve food and service issues.

Maintained a clean, sanitary, and safety in a face paced work environment. CASHIER 12/2014 to 02/2015

Target Emeryville, CA

Developed positive customer relationships through friendly greetings and excellent service.

Greeted customers and provided excellent customer service. Pleasantly and courteously interacted with customers. Maintained high standards of customer service during high-volume, fast-paced operations.

INTERN 06/2015 to 07/2015

Oakland Technology Exchange West- OTX WEST 1680 14th St, Oakland, CA 94607

Set up equipment forstudents in Oakland Unified School Districts, including installing cables and hardware.

Installed software and operating systems oncompany computers. Maintained accurate hardware and software inventories. Installed system software.

Gained essential knowledge of Computer Repair.

EDUCATION High School Diploma CURRENT

Oakland Technical High School, 4351 Broadway, Oakland, CA 94609 Recipient of African American Honor Roll

3.57 GPA

Member of Black Student Union Club

Member of FeministClub

Member of Girls Who Code

VOLUNTEER WORK Program: Southwest Soulquest ~ 2014 Dates: 8/7/14 – 8/14/14

Location: Bowl Canyon, Navajo, NM

Hosts: Gwen and Ferlin Clark

Hours of community service completed: 70

Description of projects:

Tended to the cornfields and watered thousands of plants Painted and sealed the family's palapa (shade structure) Prepared buckets of sacred sand

Put up wood for the winter

Painted the trim on the storage shed

Participated in all steps of preparing a sheep for a feas t Irrigated

Helped prepare for an education meeting and feast for the hosts' son, Damon

Made traditional fry bread

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