Customer Care Service

Lara Subhi Taha

Doha, Qatar +974-******** **********@*******.***

Objective

Seeking a position in tourism organizations where I can develop my skills and along with that could work for the profitability of the firm.

Professional Summary

I am a responsible tourism management student eager to find a position where my past experiences and current academics can be applied to acquiring a new skill set within the tourism industry. I have an organized and logical approach to problem solving and seeing things through to completion. I am reliable, hardworking, and driven to succeeding in a new career path.

Work Experience

i. British council- Customer service & Call center 2015 ii. EVENT – ORGANIZED BY DISCOVER QATAR & QATAR AIRWAYS 2017 iii. UDC EVENT-Marsa Malaz Kempinski 2017

iv. Mushtarayat EVENT DECC 2017

v. AL AWSAJ ACEDEMY BEST BUDDIES 2018

The program aims at empowering young people to defend persons with intellectual and developmental disabilities and to help to establish new clubs and programs by organizing special events on raising awareness of the rights of persons with disabilities. vi. Customer service in Mall of Qatar 2018

vii. Registration in QNCC 2018

viii. Hostess-CBQ plaza 2018

ix. Shop in Qatar-Land Mark Mall 2018

x. Jewelry event 2018

xi. Exhibition for Mercedes Benz-Mall of Qatar 2018 xii. MEA AIRLINE COMPANY FEB – SEP 2019 DOHA, QATAR Education

BACHELOR OF TOURISM 2020 STENDEN UNIVERSITY

· Major: Tourism.

· Minor: Events Management.

· Related coursework: Business and Accounting.

LEBANESE SCHOOL IN QATAR 2014

Functional Areas

• Customer care & Business development

• Team leadership &working within strict deadlines

• Sales initiatives & supervision

• Good organization skills & General Management

Skills & Abilities

ü Proficient in both Written and Verbal

ü English Communication.

ü Good Technical Computer Skills (MS office application and MS office PowerPoint). ü Knowledgeable in Hospitality Industry.

ü Competent Organizational Skills.

ü Effective Social and Leadership Skills.

ü Good Interpersonal Skills.

ü Excellent attention to detail

ü Strong communication skills

ü Commitment to quality and service

ü Active Listener

ü Reliable & Trustworth

Language Skills

IT Skills:

· MS Office Professional

· SPSS, Power BI and other statistical data tools

Strength:

· Positive attitude and ability to work under pressure

· Good communication skills & interpersonal skills

· Good team player with Hardworking mentality

Interest:

· Photography

· Sports

· Swimming

·Travelling.

Personal Dossier:

Date of birth: 31-7-1995

Nationality: Palestinian

Religion: Islam

Visa: Family Visa

Declaration:

I assure that the above details are correct to the best of my knowledge and given an opportunity to work in your esteemed organization. Language Proficiency Read Write Speak

English Expert

Arabic Expert

Contact this candidate