Employee Relations Manager

Richa Suchak

Cell No- 888-***-****

Email: ***********@*****.***

US CITIZEN

Summary of professional qualifications

•Nearly 6+ years of experience as a HR/Recruiter and in managing full cycle recruitment of IT Professionals for reputed clients in US.

•Extensively recruited IT consultants and sourced niche IT skills.

•Experienced in all aspects of full-cycle recruiting to include requirement gathering, sourcing, resume evaluation, phone screening, interviewing, salary, and stock option negotiation and client service.

•Has maintained a large database of Vendors for recruiting high tech professionals using VMS like Covendis, Agile1 Acceleration, Bullhorn, Field glass.

•Actively involved in screening resumes of professionals through Internet recruiting tools like LinkedIn, Hot Jobs, Monster, CareerBuilder, TechFetch and Dice as well as through personal contacts and candidate’s referrals.

•Highly creative, resourceful, and professional individual, persistent in bringing closure.

•Good Experience is HR processes including Training, Benefits.

•Excellent Communication, Organizational and Analytical skills with the ability to prioritize coordinate and complete multiple projects in an accurate, timely and efficient manner.

• Possessing strong Analytical, Business, Interpersonal and Communication skills.

•Customized search according to the requirement and meet tight deadlines.

•Self-motivated professional who can work independently and also a good team player.

•Advanced user of Microsoft Word, Excel and Power Point

•Excellent Communication skills both oral and written and ability to talk to all levels.

Technical Skills:

MS Office Suite.

Technology: Taleo, ATS, Microsoft Word, Excel, Power Point, and Outlook

MSP/VMS: Bullhorn, Covendis, Agile1Accerelation, Field glass, Job Diva.

HR SKILLS:

HR Policies & Procedures

Staff Recruitment & Retention

Employee Relations

Orientation & On-Boarding

Training & Development

Vendor Management

US Immigration

Work Experience:

L&T Infotech, Mumbai Jun- 19 – Dec-19

Senior Campus Recruitment/HR

Orpine INC, Atlanta GA Jan-19 – May-19

Business Development Manager

Roles and Responsibilities

Prospect for potential new clients and turn this into increased business.

Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities.

Meet potential clients by growing, maintaining, and leveraging your network.

Identify potential clients, and the decision makers within the client organization.

Research and build relationships with new clients.

Set up meetings between client decision makers and company’s practice leaders/Principals.

Plan approaches and pitches.

Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.

Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.

Use a variety of styles to persuade or negotiate appropriately.

Present new products and services and enhance existing relationships.

Work with technical staff and other internal colleagues to meet customer needs.

Arrange and participate in internal and external client debriefs.

Submit weekly progress reports and ensure data is accurate.

Ensure that data is accurately entered and managed within the company’s CRM or other sales management system.

Forecast sales targets and ensure they are met by the team.

Track and record activity on accounts and help to close deals to meet these targets.

Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.

Ensure all team members represent the company in the best light.

Present business development training and mentoring to business developers and other internal staff.

Research and develop a thorough understanding of the company’s people and capabilities.

Understand the company’s goal and purpose to continue to enhance the company’s performance.

AGC Networks INC, Atlanta, GA Jun-18-Jan-19

Resource Manager

Roles and Responsibilities

Met all staffing needs by hiring new employees or relocating employees to fill vacant positions.

HR department policies and procedures for hiring, training, interviewing, evaluating, supervising, and managing all employees, including both temporary and permanent staff members.

Resource managers administer payroll and employee benefits.

Managed all day-to-day HR department operations, including filing and responding to reports, completing workers’ compensation paperwork, and collecting employee information for company files.

Maintains the work structure by updating job requirements and job descriptions for all positions.

Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.

Prepares employees for assignments by establishing and conducting orientation and training programs.

Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.

Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.

Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.

Cox Communications- Genpact, Atlanta, GA Oct-16 – Jun-17

Resourcing Manager

Roles and Responsibilities

•Handling full life cycle of Recruiting activities for US to include; Posting Positions, Prescreening & Interviewing candidates over phone, obtaining leads and reference checking, client interview arrangements, closing and offer preparation.

•Has strong experience with high volume recruiting.

•Performed Onboarding process for all the new hires, gave them trainings and performed New hire orientation for them.

•Created and maintained weekly reports in Excel database for all the COX requirements and hiring data.

•Implemented sourcing strategies to identify talented candidates.

•Worked and handled all the Genpact Vendors. Have experience in Vendor Management.

•Have strong understanding of businesses of a professional services firm.

•Performed reference checks, negotiated terms and rates for each project, coordinated the interview process, extended offers, and closed candidates.

•Processed new hire paperwork including data entry into Taleo system and file management

•Prepared offer, regret and acknowledgment letters

•Administered background checks like criminal, motor vehicle checks, as well as e-verification of authenticating employment eligibility for new employees while vigilantly monitoring results

•Maintained attendance record and Managed recruitment events

•Liaised between employees and the management in a courteous and professional manner

•Scheduled, coordinated and conducted interviews for new hires and orientations for new on-board employees

•Create and maintain a custom database of candidate contacts and job requisitions from open to close

•Assisted higher management in the creation and implementation of new policies

•Made initial contacts, scheduled and conducted full cycle interview, met each in-person, reference checked and submitted for the matching position.

•Negotiated salaries and hourly rates, extended offers of employment to successful candidates and filled all the necessary paper work after the hire.

•Prioritized clients’ requirements in a high volume, time-sensitive environment to meet deadlines.

•Identified, qualified, and closed candidates through the use of the Internet sites, senior technical resume database, and referrals.

•Filtered through and reviewed completed candidate profile/resume and evaluated applicant’s work history, education and training, job skills, desired salary/hourly rate, and personal qualifications against open requirements.

GTS INC, Suwanee, GA Jun-14 – Oct-16

Sr. HR Coordinator/ IT Recruiter

Roles and Responsibilities

•Handling full life cycle of Recruiting activities for US to include; Posting Positions, Prescreening & Interviewing candidates over phone, obtaining leads and reference checking, client interview arrangements, closing and offer preparation.

•Has strong experience with high volume recruiting.

•Implemented sourcing strategies to identify talented candidates.

•Possess strong sense of Urgency, Flexibility

•Located potential candidates through Internet research, internal database, cold calling, referrals, networking, job fairs, and other strategies.

•Qualified candidates for appropriate positions through a process of sourcing, screening, and interviewing.

•Have a strong understanding of the recruiting policy, procedures and databases

•Demonstrated understanding and application of principles and practices of a specific professional discipline.

•Have strong understanding of businesses of a professional services firm.

•Performed reference checks, negotiated terms and rates for each project, coordinated the interview process, extended offers, and closed candidates.

•Recruited and hired candidates in state and out-of-state for contract, contract-to-hire and permanent placements for all IT positions for multiple client companies.

•Assisted higher management in the creation and implementation of new policies

•Diplomatically responded to State unemployment claims and compensation.

•Maintain reporting for all accidents and incidents for insurance carrier.

•Responsible for closures of technical professionals into both contract and permanent employment opportunities.

•Handled all general HR office duties, such as ordering supplies, office machinery, messenger requests, setting up meetings, mail distribution, and filing.

•Set up meetings and reserved rooms as directed.

•Working with Accounts / Resource managers on all staffing related issues, such as recruitment, selection of candidates, offers, salary negotiation, interview techniques and closing candidates. --Discuss the "core" of the job description, and deliver exceptional IT candidates in a timely fashion.

•Negotiating, Reviewing and Executing Master Agreements and Bill Rates with Vendors and Clients.

•Performing reference checks and arranged drug screens and background checks on applicants.

•Developing and maintaining network to assist in identifying and sourcing qualified candidates.

Network and maintain relationships with key candidate communities for short and/or long term opportunities.

•Posting and maintaining jobs online

•Pre-interview preparation and post-interview follow-up

•Interviewed candidates to establish a relationship by conducting personal interviews to match skills to a specific client job order while adhering to labor and employment laws.

Rangam Consultants Inc. February 2013

HR Assistant/IT Recruiter

Roles and Responsibilities

•Recruited for Information Technology, Software Development and Engineering positions located nation-wide in USA.

•Analyze client requirements against qualifications of candidates and match best candidate with client needs

•Maintain current employee, term employee, employee health, and employee injury files. Respond to unemployment claims, attend unemployment hearing, and maintain all data for fighting unemployment claims.

•Initiated contact thorough pre-qualification with potentially qualified candidates for specific job openings.

•Developed and maintained a network of contacts to help identify, attract and source qualified candidates.

•Exceeded outbound call expectations on a daily basis.

•Sourced applicants, sorting and screening resumes, providing telephone pre-screens and performed interviews.

•Effectively recruited candidates through Internet research, internal database, cold calling, referrals, networking, job fairs, and other strategies.

•Responsible for checking references, negotiating terms and rates for each project, coordinating the interview process, extending offers, and closing candidates.

•Performed extensive recruiting for Senior Software/Database Developers with heavy focus on technologies such as: C/C++, (Windows & UNIX/Linux), .NET, Java/J2EE, SQL Server, and Oracle.

•Utilized a consultative approach and followed a strategic recruitment plan to proactively source candidates through cold calls and direct recruitment activity

•Answered employment opportunity questions from potential job applicants.

•Reviewed applications and interviewed applicants to obtain work history, education, training, job skills and salary requirements. Provided information about the organization and position.

•Screened and referred candidates for additional interviews with others in organization.

•Sound knowledge about US immigration policy.

•Documented and placed job advertising in various media.

•Performed reference and background checks on applicants.

•Negotiated salaries and made offers of employment.

Education

Institute of Management and Technical Studies (Nagpur, India)

Bachelor of Business Administration [June 2011]

GH Raisoni Engineering College (Nagpur, India)

Diploma Certification in Engineering in Information Technology [April 2010]

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