Manager Cash Handling
Resume:
CHARITO D. ALONZO
#** ****. ********, **** ** San Fernando, La Union, Philippines *************@*****.***
Mobile: +639*********
WORK EXPERIENCE:
Middeterenian Shipping Company
Waiter
MSC Cruise Line
March 15 2019 - December 02, 2019
Assisted guests with making menu choices in an informative and helpful fashion. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivers exceptional service by greeting and serving customers in a timely, friendly manner.
Promptly served all food courses and alcoholic beverages to guests.
Regularly checked on guests to ensure satisfaction with each food course and beverages.
Delivered exceptional, friendly and fast service.
Completed opening and closing checklist according to set standards.
Eat Greek Kouzina
Head Hostess/Cashier
Dubai, UAE
March 1,2016 – October 16,2018
A front liner who’s assigned to greet and acknowledge guests and seat patrons by escorting them to assigned table, or communicate delays and offer additional services such as beverages to keep them occupied while waiting.
Present menus, create personal dining experience, answer questions by providing accurate information’s on menu items, beverages, and specials.
Taking reservations through email and phone, prioritize reservations to accommodate customers.
Prepare seating assignments prior to service and present plan to restaurant during pre-shift meeting.
Skilled about basic cash handling, sales report and closing procedure.
Trained new staff about Product Knowledge and house rules.
Updating company’s database relevant to guest information.
Addressed guest requests or complaints, and escalated major complaints to manager.
Lenôtre Paris
Restaurant Supervisor
March 18, 2014 – December 27, 2015
Waitress
March 7,2014 – April 18,2014
Doha, Qatar
Assisted Restaurant Manager in maintaining stock and inventory of food and beverages
Provided excellent guest experience and improved business of the restaurant.
Provided vital feedback to the chef and ensured standards are maintained.
Maintained contact with kitchen staff, management, serving staff and customers' concerns were addressed.
Checked restaurant on daily basis to ensure cleanliness, high quality food and food presentation.
Assigned work tasks and coordinated activities of dining room personnel to ensure prompt and courteous service.
Accurately identified special ingredients and cooking method employed, and advised on selection.
Informed employees about daily events, and conducted pre-shift meetings to ensure they are clear about events.
Scheduled reservations, monitored waiting list, and ensured the needs of the guests are met while they are waiting.
Supervised check or credit policies and procedures and cash handling.
Hired, trained, and supervised food and beverage service staff.
Utilized computers to track orders, manage inventory, and process payments
Work varied shift schedule including lunch and dinner shifts, opening and closing the restaurant
Effectively lead and motivate employees through implementation of in-house training and incentive plans, resulting in increased productivity levels and employee satisfaction.
Hotel Ariana & Restaurant
Front Office Supervisor
Paringao, Bauang, La Union
May 07, 2012 – January 15, 2013
Assist the Manager with tasks such as scheduling, performance reviews and performance management.
Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Carriers out annual performance appraisal for his/her employees, sets targets and provides support for career development.
Work closely with housekeeping, Facilities and Player Development on a daily basis to manage rom inventory.
Perform all duties related to checking-in and checking-out of guests.
EDUCATIONAL BACKGROUND:
Tertiary: Bachelor of Science in Computer Science
Union Christian College
Widdoes St. City of San Fernando, La Union
2006-2010
Vocational: Food and Beverage Services NC II
Sea and Sky College
City of San Fernando, La Union
2012
NC II Certificate
Secondary: Union Christian College
Widdoes St. City of San Fernando, La Union
2002-2006
Elementary: Santiago Elementary School
City of San Fernando, La Union
1996-2002
PERSONAL DATA:
Birth Date : April 20, 1989
Birth Place : Langcuas, City of San Fernando, La Union
Gender : Female
Height : 5’4”
Weight : 55 kg
Religion : Roman Catholic
Nationality : Filipino
Person to conatct in
Case of emergency: Deogracias Alonzo
Address : Langcuas, City of San Fernando, La Union
I hereby certify that the above information given is true and correct.
CHARITO D. ALONZO Applicant
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