Customer Care

ALEXIS MACASAMPON

#*** ******** ****** ****** *****, GSIS Subd. Matina Crossing, Davao City · +63-926-****-***

**************@*****.***

To be part of a growing company who can help me enhance my skills. A company who's willing to take my ideas into consideration. I aim to improve my knowledge and skills as I work with a considerate company.

EXPERIENCE

2017 – 2019

TRANSCRIPTIONIST, Kraig Strom

Transcribes audio for client's Podcast episodes. Mostly talking about finance and management, sometimes a day to day events in a conversational format.

NOVEMBER 2016 – NOVEMBER 2017

CUSTOMER CARE REPRESENTATIVE, teleperformance Philippines

Resolve customer’s concern with regards to their health plans and bill.

MARCH 2019 – SEPTEMBER 2019

CUSTOMER CARE REPRESENTATIVE, awesome os

Resolves customer issues and inquiries effectively. Communicate with customer regarding orders through email and phone calls.

EDUCATION

2017 - PRESENT

BS IN CIVIL ENGINEERING, University of mindanao

SKILLS

Time Management

Comprehensive Understanding of Grammar and Spelling Intricacies

Fast typing speed

Attentive listening

Knowledgeable with punctuations

Contact this candidate