Engineer Desktop Support

Hardware & Network Engineer Apr **** – Jan ****

Eagle Eye Educational Institute

Technical Support Engineer Jul 2016 – Mar 2019

Ebone Network (PVT) Ltd

IT Technician Jan 2014 – Jan 2016

South City Hospital (PVT) Ltd

Hardware & Network Technician Apr 2008 – Dec 2013

Source Computer Repair Center

Hardware & Networking trainee Jan 2008 – Mar 2008

Alpha Computer Center

Graduation University of Karachi

o Certified Network Security Specialist

(CNSS) Jun 2020

o Cisco Certified Network Associate Security

(CCNA Security) Apr 2018

o Cisco Certified Network Professional Routing & Switching

(CCNP R&S) Mar 2018

o Cisco Certified Network Associate Routing & Switching

(CCNA R&S) Jun 2015

o Certificate of Completion: Dec 2016

• Implementing Cisco IP Routing

• Implementing Cisco Switched Network

• Troubleshooting and Maintaining Cisco IP Networks

• Installing and Configuring Windows Server 2012

• Administering Windows Server 2012

• Configuring Advanced Windows Server 2012 Services NETWORK E NGINEER

+ 9 7 1 - 5 6 3 5 3 0 2 5 1

+ 9 2 - 3 3 6 2 1 0 8 8 3 2

h u d d i n k h a n 19@ g m a i l . c o m

h a m i d u d d i n 1 7 @ h o t m a i l . c o m

S k y p e : l i v e : h a m i d u d d i n 1 7

IT professional with over 12 years’

experience (Network, hardware,

Servers, Software Installation and

Operating Systems)

R o u t i n g P r o t o c o l s

S w i t c h i n g

L A N /WAN

O p e r a t i n g S y s t ems

C omputer H a r dware

T r o u b l e s h o o t i n g

R e p a i r c omputer p a r t s

HAMID UDDIN

SKILLS

EXPERIENCE

Education

Professional Certifications

PROFILE Summary

Eagle Eye Educational Institute

• Troubleshoot, diagnose and resolve software, hardware, and other network and system problems

• Require remote assistance using Team Viewer, RDP protocol.

• Recommends hardware and software solutions, including new acquisitions and upgrades.

• Maintain Network Infrastructure Over LAN & WAN

Ebone Network (PVT) Ltd

• Troubleshoot system and network problems, diagnosing and solving hardware or software faults

• Setup new users accounts and profiles and deal with password issues

• Test and evaluate new technology

• Investigating diagnosing and solving computer software and hardware faults

• Talk to staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues

• Monitor and maintain computer systems and networks South City Hospital (PVT).

• Create, initiate and develop desktop computing environment in an organization. Install software programs and applications

• Provide technical support to end-users within the organization

• Install and configure software programs and applications

• Determine, identify and troubleshoot technical problems relating to software and hardware

• Ensure quality hardware and software support for end-users

• Determine, identify and troubleshoot technical problems relating to software and hardware

• Advise on appropriate user training

• Maintain awareness and keep abreast of constantly changing software, hardware systems and peripherals

Source Computer Repair Centre

• Troubleshoot, diagnose and resolve software, hardware, and other network and system problems

• Monitor overall network performance to decide if changes want to be made

• Secures network system by establishing and enforcing policies and defining and monitoring access

• Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked

• Investigates new items and makes recommendations for purchasing products

• Maintain awareness and keep abreast of constantly changing software, hardware systems and peripherals

Date of birth: April 4, 1986

Nationality: Pakistan

Marital Status: Single

Visa Status: Visit Visa

• E n g l i s h

• U r d u

• C h i t r a l i

Would be furnished on request

Personal Information

Professional Competencies

LANGAUGES

REFERENCES

Contact this candidate