Summary of Qualifications

Extensive expertise in Human Resources as an HR Business Partner and Manager in Manufacturing, E-Commerce/Distribution Center, Telecommunications and Fast Food industries, with strong interpersonal communication and leadership skills essential to partnering with executive management on policy/program implementations, workforce planning, and employee retention strategies. Dynamic leader who can expertly investigate, identify, and address complex issues to obtain swift resolutions. Motivating manager with experience establishing HR departments, building dynamic teams that promote company objectives, mentoring and training management

Core Competencies

Performance Management – Training Coordination – HR Analytics – Payroll – Policy Administration

Employee Engagement – Strategic Planning – Vendor Management – On-Boarding - Union Avoidance

Legal Requirements – Talent Management – Worker’s Compensation - Labor Relations – Benefits Administration

Staffing – Succession Planning – Affirmative Action Plans – Recruiting – EHS Coordination

Professional History

10/2018-Current Gate Gourmet Atlanta, GA

HUMAN RESOURCES MANAGER

Maintained compliance with all federal and state regulations and advised management

Trained management in the administration of company policies

Managed attendance tracking procedures and discipline reports

Generated monthly headcount, attrition reports

Partnered with Payroll concerning required updates in Ultipro

Maintained employee data updates via WorkDay/Ultipro

Leveraged HR expertise to collaborate with the GMs to address specific staffing requirements

Planned, executed, managed special HR and company projects with success according to required deadlines

Maximized employee retention by partnering with operations to improve employee engagement

Improved overall HR effectiveness by establishing strategies, programs, and processes to drive objectives

Managed the recruiting for exempt/non-exempt positions and of union hourly employees to meet hiring goals

Promptly resolved union grievances and staff disputes through tactful and professional approach/negotiations, resulting in significant monetary savings

Strengthen employee relations by training Unit Management on all aspects of employee relations, EEO, Affirmative Action, and discrimination policies to ensure constant legal compliance

Represented company in unemployment appeal hearings with 100% success rate

5/2018-9/2018 ElringKlinger USA Buford, GA

HUMAN RESOURCES GENERALIST-Contractor

Coordinated benefits administration, payroll processing, new hire on-boarding, personnel changes and terminations

Partnered with management regarding compensation, classification and salary issues. Assesses effectiveness of salary administration processes

Partnered with management to ensure diverse applicant pool, participates in hiring interviews and candidate selection. Provides feedback to management on the development of current and future skill requirements and implementation of staffing plans

Provided management with employee engagement data and analysis. Responsible for understanding the business environment and developing integrated HR solutions to advance organizational objectives

Assisted in the Performance Management Process as an in-house resource and reviewer to ensure proper performance improvement processes are followed as required

2/2018-3/2018 Recleim LLC-Norcross, Georgia

HUMAN RESOURCES DIRECTOR-Contractor

Maintained compliance with all federal and state regulations and advised management

Managed all corporate HR functions

Managed recruitment efforts for salaried/hourly positions

Managed vendor services to support headcount

Managed policy administration

Established performance management process

Partnered with management at various work sites concerning employee relations, recruiting, terminations

Conducted investigations concerning policy violations

Managed worker’s compensation claims, FMLA and other leave benefits

Served as benefits administrator; processing enrollments, benefit changes, termination of benefits

4/2017 to 9/2017 Home Chef-Distribution Center. - Lithonia, Georgia

HUMAN RESOURCES MANAGER-Contractor

Developed and implemented human resources strategies by establishing processes and procedures for on-boarding, internal job posting, recruiting, performance planning and improvement

Established HR practices that support the strategic goals of the company

Ensured the implementation of federal and state regulations to support of business initiatives

Coached management on sensitive employee relations issues

Provided guidance in vendor negotiations for temporary hires resulting in monetary reduction of 40% quarterly

Managed all leave administration, FMLA, PTO, Worker’s Compensation claims

Partnered with executive management concerning policy updates and policy administration

Partnered with management to promote a diverse and inclusive working environment

Supported employee development for salaried/hourly employees

Partnered with corporate office concerning EHS guidelines for the facility

Established Human Resources department and created SOPs for all HR support functions

Represented company in unemployment appeal hearings with 100% success rate

1/2013 to 9/2016 Bed Bath & Beyond-Distribution Center. - Pendergrass, Georgia

HUMAN RESOURCES MANAGER

Conducted full cycle recruiting for salaried/hourly positions

Maintained compliance with all federal and state regulations and advised management

Collaborated with HR team from a strategic viewpoint to implement process improvements

Facilitated new hire orientation and on-boarding for new associates without budgetary increases for 3 years

Coached and counseled leaders on sensitive employee relations issues

Managed leave administration FMLA/leave of absence/workers compensation process

Communicated corporate policies to management and employees

Designed employee development for salaried/hourly employees within facility

Coached individuals/teams resulting in higher performance

Facilitated change management with 98% approval rating

Partnered with operations managers to drive effective workforce planning

Represented company in unemployment appeal hearings with 100% success rate

2/2004 to 1/2013 Lonza America, Inc. - Alpharetta, Georgia

HUMAN RESOURCES GENERALIST

Liaised between company facilities and Corporate HR Leadership while promoting key diversity initiatives

Supported worker’s compensation, benefits, leave, and employee rewards through hands-on administration

Represented company in unemployment appeal hearings with 100% success rate

Utilized excellent communication skills to inform employees about group health plans, voluntary benefits, and 401(k) retirement plans; also helped optimize safety initiatives and maintain safety training schedules

Directed the recruiting processes for multiple departments and remote facilities to bring in qualified employees

Restructured recruiting process, resulting 50% reduction in recruiting costs during first year of implementation

Steered employee training in accordance with company requirements by creating new programs and materials

Helped managers interpret and implement company policies by clearly and articulating all of the key functions

Quickly resolved problems and clarified benefits by liaising between the employee and insurance carrier

Confirmed that HR metrics were kept fully updated and conducted detailed salary survey research

Skillfully supervised the administrative staff, responding to employee needs, and providing mentorship

Certification & Education

Cornell University – HR Management Certification

University of Toledo – B.A., Communication, Public Relations

Computer skills

Guardian – ADP Workforce Now – MS Office Suite – E-Verify – Visio – PeopleSoft – Ultipro – Kronos Timekeeper – WorkDay – SAP HRIS – Ceridian – Google

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