Sidney Kotey

**** ***** ***** ** **** #** San Diego, CA 92120 619-***-**** adehp5@r.postjobfree.com Objective

To secure a position with a company where my talents, customer service skills and overall experiences will be utilized for the benefit of the company as well as my personal career growth. Excellent at taking directions and doing what is asked. Attention to detail. Education

BUSINESS ADMINISTRATION GEORGIA GWINNETT COLLEGE 2009

· I took general education classes here towards a business management degree before enlisting in the Navy.

COMMUNICATIONS SAN DIEGO CITY COLLEGE 2014-2016

· I have an AA from San Diego City College under Communications. Skills & Abilities

MANAGEMENT

· Secret clearance from the U.S. Navy.

· I use my interpersonal communication skills to the advantage of a team.

· Not afraid to think out of the box, meeting challenges head on.

· Classified Information and Materials Security.

· Data Entry.

· Documenting/Record Keeping.

· File System Development/Maintenance.

· Human Resources Processes.

· Message Processing Procedures.

· Message Traffic Analysis.

· Office Equipment Operation/Maintenance.

· Able to take charge in group interactions.

COMMUNICATION

· Proficient at using Windows 10, Microsoft Office, and PeopleSoft Databases.

· Personnel Scheduling Software.

· Proofreading/Editing.

· Word Processing Formatting.

· uses discretion when dealing with customers’ sensitive information.

· Payroll Services.

Experience

PERSONNEL SPECIALIST U.S. NAVY-PSD AFLOAT WEST FEBRUARY 2010-APRIL 2014

· Customer service representative for my command at PSD Afloat West.

· Professionalism and customer privacy is of the utmost importance.

· Work with SSNs and other sensitive materials on a weekly basis.

· Successfully transferred hardcopies of service members’ records to new computer interfaces for over 56 ships in port, by working with fellow shipmates.

· Postal clerk: mailing and receiving various packages. BAR MANAGER MYSTIC WATER KAVA BAR DECEMBER 2014-JULY 2015

· Opening/closing routine for the day.

· Made kava daily. Preparing our product for safe human consumption.

· I was in charge of the weekly schedule, as well as day to day changes.

· Hosting promotional events such as game night, open mic night, and ladies’ night.

· Training new kava-tenders on proper pours, and how to use the cash register. CUSTOMER SERVICE VETERAN AFFAIRS AUGUST 2015-AUGUST 2016

· Work study employee for city college VA office.

· Takes calls from veteran students pertaining to the enrollment process, and student account services.

· Answering questions at the customer service desk.

· Opening VA REC center to VA students.

· Filing, filling out student enrollment paperwork. LAZ PARKING JUNE 2017-Present

· Currently part-time cashier.

COMPLETED ASTHO CONTACT TRACER TRAININGS JULY 2020

● Certificates available upon request.

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