Sales Front Desk

Elham Ghezeljeh

Falls Church, VA, *****

571-***-**** ***************@*****.***

Skills

Financial service websites skills such as NetSuite, Expensify, PEX Card, and Yearli.

Language skills: fluent Persian, Turkish, and English.

High self-motivation, hardworking, team player and goalkeeper, and achieve sales goals.

Creative problem solver with own initiative.

Communication skills and public speaking

Software Skills: OnQ property management, Microsoft skills which includes Excel, Microsoft Word, PowerPoint, Microsoft Access Database, Microsoft Team, Zoom.

Able to cope with pandemic and stay motivated while working from home.

Education

George Mason University, Fairfax, VA

Bachelor of Science Degree in Finance

Started January 2016, and Graduated in May 2020.

Northern Virginia Community College, Annandale, VA

Associates Degree in Business Administration

Started in August 2014, and Graduated in December 2015.

American University of Dubai, Dubai, UAE

Minor in Interior Design

September 2011 - May 2014

Work Experience

Finance Intern, Tower Bridge International Group

Herndon, VA, January 2020, May 2020

Issuing checks using NetSuite and printing them. Providing supporting documents for the issued checks and clarifying sources of each check or expense.

Using Expensify website to find sources of expenses for the credit cards and debit cards that are used by different employees of the company. Verifying expenses and deciding on approving or rejecting expenses. Preparing an excel sheet for all expenses each month and creating pivot table.

Using Yearli website to prepare tax information of employees of the company. Also, matching tax identification number using Yearli.

Communicating with employees of the company through phone and email to collect documents needed for the finance department. Also, communicating with managers, supervisors, and coworkers during pandemic.

Front Desk, Homewood Suites by Hilton

Alexandria, VA, June 2016, Current employee

Making reservations, closing accounts, handling cash, validating checks, depositing to the bank, completing reports, creating sales sheet for the day, taking care of guests’ requests and complaints, working with different software mainly OnQ property management.

Taking care of the convenient store includes tasks such as doing inventory, taking care of sales, receiving payments as cash or credit.

Identifying potential returning guests and assigning them to Hilton Honors in order to build and maintain an effective customer relationship.

Being prepared and trained for emergency situations such as fire and flood in building.

Managing other departments in the hotel such as making sure breakfast stuff are on time and breakfast is prepared on time, housekeeping took care of all requests, etc.

Cooperating with multiple companies on reservations such as working with Expedia, booking.com, other Hilton properties and Hilton central reservations.

Volunteer Experience

Volunteer, Habitat for Humanity

Alexandria, VA, May 2015 - June 2015

Assisted with donations to the habitat for humanity warehouse

Organized donations at the warehouse and attached price tags.

Took care of the information desk and helped people to arrange their donations pick up time and location.

Contact this candidate