Anthony Pan ***** Cheyenne Dr, Novi, MI *****

adehop@r.postjobfree.com

248-***-****

Education

The University of Chicago, 2016

B.S. Statistics, B.A. Economics, Minor in English and Creative Writing, GPA 3.5 Experience

Technical Services Analyst, EpicCare Inpatient Madison, WI Epic Systems September 2016 - September 2019

{ Responsible for the ongoing success of four U.S. healthcare systems in their use of Epic’s inpatient software. Worked with hospital IT and operational leadership by leading weekly meetings, adopting industry best practices, meeting regulatory requirements, and driving issue investigation through to resolution.

{ Completed several development projects using the M programming language, including creating a utility to help merging customers consolidate provider customization tools, expanding clinical case management auditing capabilities, and automating analyst review of new inpatient functionality.

{ Led customer satisfaction calls for 30 customers live on the clinical case management application. Served as a customer to R&D liaison by documenting, triaging, and supplying feedback on issues and requests for key clinical case management development projects.

{ Created actionable, real-time dashboards and reporting tools for a 500-bed hospital to increase clinician and leadership focus on KPIs, patient safety metrics, and clinician productivity. Statistics Content Developer Chicago, IL

Knowvio August 2015 - May 2016

{ Developed a curriculum and created course materials, quizzes, and videos for Statistics X, a mobile education app that provides an introduction to statistics at the college level. Since its release, the app has been downloaded over 35k times from the iOS App Store. Financial Analyst Beijing, China

China Life Asset Management July 2015 - August 2015

{ Researched risk factors, the turn of the month effect, and dynamic portfolio selection in China’s equity markets, using R to clean, analyze, and visualize historical time-series data from Bloomberg.

{ Analyzed market trends during IPO quiet period, conducted literature review on limit order books for high-frequency trading, and authored a long-short equity proposal for several stocks. Skills & Interests

Proficient in R, Python, SQL, Excel, MUMPS/Cache

Passionate about music education and performance – involved with local community music groups, performed with a drum & bugle corps for three years, and taught private piano lessons for two years.