SYDNEY A. MOORE • Irving, TX *****
469-***-**** Email ******.*********@*****.***
PROFESSIONAL SUMMARY AND QUALIFICATIONS
I am seeking an opportunity to work in a position where I can learn and make a meaningful contribution to any organization. I can work independently or with a team. I am dedicated to performing my tasks on time and as directed. I am dependable and pay close attention to detail as well as being resourceful.
PROFESSIONAL EXPERIENCE
Peoples Funeral Home - Denton, TX
Funeral Director Apprentice/Office Manager
01/2019-Present
Received incoming calls and taking first calls. Doing Pickups at the place where death occurred. Greet families and/or other persons entering the office for information and assistance. Make funeral arrangements and direct the funeral service. Inputting death records in TxEver system.
Light work in the prep room. Handled sensitive situations and confidential information in a professional and empathic manner. Provided administrative and clerical support.
Children’s Hospital - Dallas, TX
Patient Specialist Access Specialist
05/201*-**-****
Performs routine registration activity including verifying patient demographic information, processing point of service payments, obtaining signatures for required consent paperwork, document imaging and following documentation standards to facilitate efficient patient access according to assigned protocol.
Peaceful Rest Funeral Home - Dallas, TX
Funeral Director Apprentice 09/2016- 12/2018
Received incoming calls and taking first calls. Doing Pickups at the place where death occurred. Greet families and/or other persons entering the office for information and assistance. Make funeral arrangements and direct the funeral service. Inputting death records in TER system.
Light work in the prep room. Handled sensitive situations and confidential information in a professional and empathic manner. Provided administrative and clerical support.
Moore Funeral Home – Arlington, TX 05/2015 – 03/2016
Receptionist
Received incoming calls and transferred to appropriate team members. Greeted and received client families and/or other persons entering the office for information and assistance. Handled sensitive situations and confidential information in a professional and empathic manner. Provided administrative and clerical support.
Nelson Wong, D.D.S. – Carrollton, TX 02/2015 – 10/2015
Chair-side Assistant
Work chair-side to dentist and assist him as he examined and treated patients. Ensured patients were comfortable as possible in the dental chair, prepared them for treatment, and obtained their dental records. Sterilized and disinfected instruments and equipment, prepared trays of instruments for dental procedures, and instructed patients on postoperative and general oral health care
America PCS – Dallas, TX 11/2014 – 02/2015
Sales Representative – Boost Mobile Phone Sales
Responsible for handling day to day operations of store; greeting customers, answering questions regarding cell phone service, technology, products available, costs and the benefits associated with company’s different products available to best match customer’s need
Utilized good customer service skills and proficient product knowledge to close customer sales and set-up new customer accounts. Processed cash and credit card payments. Opened & closed store and balanced register
Gas Monkey Bar N’ Grill – Dallas, TX 09/2013 – 10/2013
Host/Retail
Greeted and seated customers in dining area. Answered phones and booked reservations
Worked in retail store; assisted customers with purchases, promoted sales and processed payments
Souper Salad – Irving, TX 02/2013 – 6/2013
Server/Cashier
Greeted customers, maintained salad bar area and provided drink refills
Cleaned and set tables in dining area in a timely manner. Processed payments, performed open & closing duties
SKILLS
Microsoft Word, working knowledge of Excel and PowerPoint, Data Entry, Typing Standard Office Equipment
Social Media, Promotions & Internet, Switch-Board, Customer Service, Written and Oral Communications
EDUCATION
New Beginnings Christian Academy 2014 - Graduate • Certification - Autodesk Revit, Varsari, GBS
Graduate of The Dallas Institute of Funeral Service 2017 - Provisional Funeral Director, Texas Funeral Service Commission
Certification - Certified Crematory Operator and Cremation Arranger
Burial At Sea Certified
Volunteer Work 2015 - Fort Worth Food Bank & Friends of Grace Missions