ERICA D RIVERA

Lawrenceville, GA 770-***-**** adehn2@r.postjobfree.com https://www.linkedin.com/in/ericariverabrown/ Human Resources

Extensive background in HR management affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.

Demonstrated use of many digital platforms and HRMS Platforms including PeopleSoft, ADP, Workday, Taleo, Kronos, Salesforce, Brassring, LinkedIn Recruiter, Excel, and PowerPoint

Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals, SOP’s, RFP’s, corporate policies, job descriptions and management reports. SKILLS

Hiring and Retention

Employment Law

FMLA/ADA/EEO/WC

Mediation & Advocacy

HRIS Technologies

SOX HR Representative

Staff Recruitment & Retention

Employee Relations

Compensation Management

Budget Coordinator

Benefits Administration

HR Program/Project Management

Orientation & On-Boarding

Training & Development

Performance Management

Organizational Development

HR Policies & Procedures

PROFESSIONAL EXPERIENCE

Contract Human Resources Recruiting Manager 02/2020 – 04/2020 Iconex via contract with MUA

• Manage the deployment and implementation of Workday

• Create and implement SOP’s for entire recruiting process

• Partner with leadership to chart and forcast needs for next quarter and beyond

• Recruit for Operations to Executive positions

• Vendor Negotiation and Contract Management

Human Resources Corporate Recruiting & Employee Relations Manager 09/2016 – 12/2019 Celadon Trucking & Logistics

• Directed the process and policies regarding recruitment, selection, and retention of staff and management ensuring all practices are compliant with federal, state, and local laws

• Lead, motivated, coached, mentored and developed a centralized national high volume recruiting team

• Developed recruiting processes and functions including coaching and training hiring managers regarding best practices which validated the hire, reduces cost to hire, and time to fill

• Directed and coordinated preparation of position descriptions, ensuring FLSA classification compliance and overseeing job evaluations

• Oversaw recruitment services including the company's job board subscriptions, candidate focused branding, professional & social networking, candidate referrals, vendor relations and internal recruiting

• Lead aggressive campus recruitment initiative to build brand recognition and expand the company’s relationship with target schools and organizations

• Conducted regular meetings with key clients and respective business unit heads to create and establish a close trusted relationship

• Provided coaching to executives and leaders across the company on issues of employee relations, benefits, compensation, workforce planning/ job releveling, performance management, and skill assessments

• Partnered with leadership to determine and execute organizational objectives and strategies that supported the culture, company direction, and business needs

• Project manager

• RFP creation and development of proposals from start to finish

• Provided HR policy guidance and SOP creation

• Assessed training needs and developed recommendations for new programs

• Drive productivity goals and metrics to ensure consistent fulfillment and productivity across the team

• Use of Kronos, Salesforce, Smartsheets, and LinkedIn Recruiter Human Resources/ Senior Talent Acquisition 06/2015 - 08/2016 Giant Eagle Market District Get Go

• Staffed for new store openings, hiring over 600+ employees

• Implemented new sourcing methods (e.g. social recruiting and Boolean searches)

• Responsible for managing the full lifecycle recruitment process including sourcing, interviewing, and selecting talent for the organization

• Facilitated group interviews & panel discussions

• Provided advice and counsel to managers regarding personnel practices, policies, and employment law

• Conducted employee orientation and onboarding to foster positive attitude toward company mission and goals

• Successful community outreach - job fairs, local organizations, open houses, and social media outreach

• Created and implemented a tracking system/ spreadsheet that allowed us to pipeline and track candidates Senior Employment Specialist 01/2014 - 06/2015 Express Employment Professionals Hamilton County

• Managed staffing needs, recruitment, job posting, selection process, hiring, contract management, and new hire on boarding

• Pre-qualify, interview, negotiate offers/ pay rates, and close new hires

• Assessed candidates using a variety of approaches to ensure that the most appropriate individuals are presented to clients

• Developed new relationships, and cold call on potential clients to secure new business

• Oversaw and directed the performance management program (i.e., performance review process, employee coaching and feedback, employee development)

• Counseled employees & managers on employee relations issues and problems; ensures disciplinary actions& terminations are carried out legally, ethically, and consistently

• Contract review and negotiation

• Payroll and timekeeping via ADP

• Implementation of daily sales blitz, and weekly Top Candidate newsletter

• Host Express Employment Top Candidate segment, and recruiting commercials via Hamilton County TV https://www.youtube.com/watch?v=yTuJuH4SHf0

Senior Admissions Advisor/ Associate Director 01/2012 – 07/2013 Aviation Institute of Maintenance

• Assisted the Director of admissions with all aspects of the admissions and recruitment process

• Developed and maintained close working relationships with university departments and other outside organizations

• Planed and implemented recruitment activities

• Developed and monitored statistical reports to enhance recruitment strategies, forecasting, and operational efficiency

• Evaluated potential students to determine if they are a good prospect for our educational institute

• Coordinated and conducted weekly admissions meetings

• Created and conducted new hire orientation program Assistant Director of Admissions/ Recruiting 02/2008 – 12/2011 Brown Mackie College

• Evaluated and executed admissions decisions on applicant files

• Interviewed and counseled perspective students and their families

• Managed and evaluated admissions applications

• Represented the university at on and off campus events and programs

• Consistently met or exceeded set admissions goals each cycle

• Managed and supervised the support staff of the department EDUCATION

Associates of Science Hospitality Administration

Ivy Tech Community College Indianapolis, IN

May 2012

Bachelors of Science Business & Pre-Law

Indiana University Purdue University Indianapolis

Indianapolis, IN

May 2008

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