Talent Acquisition

Thomas D. (Doug) Yates

*********@*******.*** Dawsonville, GA 678-***-**** www.linkedin.com/in/doug-yates/

Accomplished Talent Acquisition/Talent Development

and Human Resources Professional

Talent Acquisition Management

Talent Management

High Volume Recruitment

Vendor/RPO and MSP Management

Personnel Development/Training & Succession Planning

Human Resources/ Recruiting Organization Development

College and University recruitment programs

Human Resources Management

Process, Tools & Metrics Deployment

Talent Acquisition, Talent Management and HR Leader with proven success in full lifecycle recruitment management with the ability and history of establishing enhanced processes and tools that take recruitment organizations to the next level.

Expertise includes:

-Deployment of Recruiting and HR Processes, Tools and Metrics including internet/social media recruitment, design diversity, and inclusion initiatives, employment rebranding, college, and university recruitment programs.

-Project Management over the deployment of HR, Recruiting Management and RPO initiatives.

-Talent acquisition (executive and non-executive recruiting and sourcing).

-Establishment of impactful Recruiting organizations and processes.

-Human Resources and Talent Management including personnel and leadership development, coaching, teambuilding, employee retention, succession planning, business development, employee relations, training, diversity initiatives, immigration, compensation, regulatory compliance, HR metrics, performance management and organizational development, policy and procedures.

-Vendor Management including evaluation, selection, negotiation, deployment and on-going management of enabling HR, Recruitment, and Training tools.

-Experience in implementing ATS/HRIS systems.

-Global Operations experience.

Professional Profile

CREATIVE SCHOOL ATLANTA: Managing Director of Talent and Enrollment Services

February 2019 - Present

Responsible for recruitment strategic planning, from researching to outreach, to identifying high-potential candidates for the school’s programs and thus attracting students to an emerging school featuring Emmy Award winning faculty. Ultimate responsibility is to ensure enrollment is met and to help the school grow with students who are future leaders in the entertainment industry.

Build student pipelines for current and future programs

Lead all sourcing strategies

Manage external partnerships with colleges, message boards, etc.

Implement online and offline branding activities

Participate in and host recruitment events to drive awareness of school

Development of network of potential future students

Develop relationships with national and international schools to secure opportunities for workshops.

SELF EMPLOYED: Talent Acquisition/HR Consultant

November 2019 – Present

Sourcing, identifying, and recruiting qualified candidates for clients.

Personnel Development and Organizational Development services.

Career advisement/coaching and outplacement services

CIELO TALENT: Senior Client Services Manager, Talent Acquisition (Interim Position)

June 2019 – October 2019

Primary responsibilities:

1) To develop a robust university/college recruitment program for key client in the Wheeling, WV and Columbus, OH areas as well as maintaining professional relationships with those university and college placement offices.

oIn the Wheeling area identified and established key relationships with 25 area institutions since July 2019 that have already yielded significant candidate numbers in a challenging candidate market.

2) General Account Management for delivering client hiring needs.

U.S. SECURITY ASSOCIATES: Talent Acquisition Director

March 2016 – April 2019 Roswell, GA (Acquired by Allied Universal Oct 2018 and I stayed under retention agreement through April 2019 to transition the TA organization over).

Development of best in class recruiting and on-boarding experience for executive and non-executive candidates.

Responsible for ensuring success in all aspects of annual high volume hiring of over 20,000 Security Officers to include current RPO (Cielo) implementation for West and partial expansion to South Region of the day to day activity for high volume recruitment of Security Officer Candidates (approx. 6,000 projected annual hires for these regions).

Drive sourcing activities to enhance diversity and gender balance while operationally working with key stakeholders to focus on the identification and qualification of key talent.

Direct team of five direct Recruiter Reports, one Social Media Specialist as well as working with 50 plus indirect report (dotted line) recruiters in Field Operations.

Build a national recruiting relationship with military, universities, and communities

Train and develop key stakeholders (i.e. Hiring Managers and Leaders) on best practice assessment, recruiting process and selection tools.

Facilitate strategic recruitment meetings and debrief meetings with line managers and their teams to diagnose the hiring needs, ensure clarity on position profiles, and align on the recruitment and selection process.

Lead and partnered with IT department in the design, testing, and implementing with our ATS provider improved/enhanced candidate application experience by redesigning the workflow, simplifying the application, and mobile-enabling the application and questionnaires (initial application time decreased from and avg. of 35 minutes to under 6 minute avg.

*U.S. Security Associates was acquired by Allied Universal Services in Oct 2018 and I was under a retention transition until 4/26/19.

V-SOFT CONSULTING: Director of Recruiting

July 2014 – December 2015 Atlanta, GA and Louisville, KY

Responsible for management of strategic sourcing/recruitment initiatives, retention, succession/development planning, and facilitation of education programs for the recruiting organization, including development and supervision of all recruiting team members onshore and offshore team.

Provide IT Recruitment/Staff Augmentation/Resource Management solutions services to client companies.

Oversaw MSP recruitment relationship and process.

Manage Recruiter workloads and requisition allocations to meet project timelines.

Provide executive level reporting of recruitment key performance indicators/metrics.

Implement internet/social media recruitment tools and employment branding/recruitment marketing.

Develop and deploy new cost-effective recruitment strategies, recruitment training, systems and recruitment metrics, and incorporation of best practices methodology.

CARLISLE TRANSPORTATION PRODUCTS (Manufacturing): Corporate Recruiter

/HR Manager

April 2011 – June 2014 Clinton, TN

Directed the recruiting/hiring process for corporate executive management, management/supervisory, sales and engineering positions.

Responsible for Talent Management and administration of Predictive Index assessments (PI Certified).

Planned, promoted, organized, and managed the deployment of improved processes and enabling vendor tools to increase the speed and quality of the staffing process and align the talent acquisition function with corporate business strategy.

Provided on-going administration of applicant tracking, hiring approval process and pre-employment assessment program.

Provided executive reporting of recruitment key performance indicators/metrics.

Worked in the capacity of Project Mgr. for the design and deployment as well as on-going administration of the company’s first ATS system (ADP -Virtual Edge).

Implemented recruitment training, internet/social media recruitment tools and employment branding/recruitment marketing.

Assumed interim HR Manager role in Jackson, TN manufacturing facility during new plant management and HR team transition period (in addition to corporate recruitment role) (Aug 2011 – Jan 2012).

ITT TECHNICAL INSTITUTE: Educational Recruiter/Enrollment Advisor

July 2010 – February 2011 Charlotte, NC (Interim Position)

Conducted face-to-face interviews, telephone interviews and e-mail correspondence to prospective students to determine their educational needs, concerns and interests.

Facilitated orientation and registration day activities.

Closely assisted and mentored students through the admissions process.

Delivered approved presentations to promote programs to prospective adult and high school students.

Participated in school retention and special recruiting promotional activities.

Talent Acquisition Consultant (Self Employed)

July 2008 – March 2011 Roswell, GA and Charlotte, NC

Talent Acquisition/HR Consulting

Business Development, Sourcing, identifying, and recruiting qualified candidates in Logistics, Sales/Marketing, IT, etc. for clients.

oPlacement Highlights

National Sales Manager for major freight company

Director of Business Development

Marketing Rep(s) – Sports Management

Marketing Director for Energy Start-up

CHOICEPOINT: Recruiting Manager

April 2007 – June 2008 Alpharetta, GA

Conducted company-wide Talent Acquisition initiatives including identification of needs, development of Talent Acquisition strategy and tactics.

Worked with leadership across ChoicePoint to understand the staffing needs of the organization and developed corresponding recruitment strategies.

Developed external recruiting sources through effective negotiation and relationship building with vendors including search firms, placement agencies, and assessment centers.

Deployed and utilized internet and social media recruitment tools.

Developed and deployed retention programs and diversity hire strategies.

Deployed and administered pre-employment assessment program.

Directly recruited high-level and critical positions (specializing in sales and executive level recruitment), including sourcing strategies for candidates, etc.

Managed remote office recruiting campaigns, providing guidance and assistance to recruiters.

Monitored critical metrics and analytics such as cost per hire, quality of hire, time to hire, effective sourcing of candidates and turnover.

*Position eliminated in June 2008 due to restructuring resulting from acquisition by Reed Elsevier (Lexis Nexus).

Contract Work: HR Consultant, Talent Acquisition and Benefits Review at WACA (Warranty Corporation of America)

October 2006 – January 2007 Atlanta, GA

Responsible for sourcing, identifying, and recruiting qualified candidates in the following management level positions: Director of Product Management, Director of Marketing, Legal Counsel, Area Sales Manager, Sales Support Manager, Product Manager, Knowledge Engineer, and Financial Planning & Analysis Manager.

Performed benefits review and deployment of new 401k program.

*Performed contract consultant Talent Acquisition work on an interim basis during selective search for my next Talent Acquisition/HR career opportunity. Contract ended.

LUFTHANSA CARGO AG: Manager, Human Resources - The Americas

June 2002 – September 2006 Atlanta, GA / Responsible for North and South America (Sales and Operations)

Facilitated and delivered core HR programs for multi-unit, multi-state, multi-country environment including recruitment/sourcing, recruiting metrics reporting, employee relations (resolution of complaints), training, employee development, leadership development, employee retention, policy, and procedures.

Managed Leadership Development and oversaw all succession planning. Developed and deployed Fast Track high potentials program and oversaw talent management and staff development.

Implemented and maintained HR development programs.

Developed and negotiated key vendor relationships (search firms, assessment centers, etc.)

Created effective HR intervention processes and strategies that drove the success of the Sales and Production organizations. Developed and implemented a Sales Leadership Diploma for the Americas.

Conducted needs assessments, designed interventions and events recommended solutions and facilitated meetings that helped solve HR-related business problems within the organization.

Responsible for Workforce Planning, conducted organizational development reviews related to 360 Degree Performance Assessments, Performance Management, and Conflict Resolution (Personality Assessments and Coaching).

Managed organizational restructuring and training initiatives.

Directed HR generalist activities, oversaw employee relations, HR compliance, managed the intern program and deployed diversity hire programs for the organization.

*Position at Lufthansa was reassigned to East Meadow, NY; I was offered the position and relocation, but took severance package to remain in the Atlanta area due to personal and financial reasons.

RECRUITER SOLUTIONS GROUP: Account Director

May 2001 – May 2002 Atlanta, GA

Provided Recruitment/Sourcing solutions and HR services to client companies.

Provided business development and on-going account management of current client base.

Developed and deployed new cost-effective recruitment strategies, systems and recruitment metrics, and incorporation of best practices methodology.

Established College and University recruitment initiatives and programs.

*Adverse business conditions for small business necessitated downsizing.

TMP EXECUTIVE RESOURCING: Director, Candidate Sourcing

2000 – 2001 Atlanta, GA

Developed new client business while managing existing client relationships.

Directed sourcing strategy, evaluated prescreened candidates, and closed searches with the client.

Worked closely with candidate finalists and clients to negotiate compensation packages.

Maintained communication with new hires to assure smooth transition/acclimation to their new position.

Managed Recruiter and Project Analyst workloads and requisition allocations to meet project timelines.

Managed project expense budget to plan.

Utilized recruiting metrics for top track-sourcing success.

*Business conditions necessitated corporate reductions in staff and my position was eliminated as of April 2001.

STAFFMARK: Director, Recruiting - Southeast Region

1999 – 2000 Atlanta, GA

Responsible for management of strategic sourcing/recruitment initiatives, retention, succession/development planning, and facilitation of education programs for the Southeast Region, including the development and supervision of region recruiting teams.

Interfaced with customers, region management, and recruiting teams to determine current/future staffing needs and to develop recruitment/retention plans, consisting of networking, employee referral programs, Internet, advertising, College and University recruitment initiatives/programs, Department of Labor, military transition programs, and Job/Career fair planning.

Enhanced alternative work arrangement program to attract and retain employees in a highly competitive market.

Measured recruiting success by tracking recruiting metrics as well as by developing and measuring the effectiveness of quarterly recruiting plans. Reinforced results with the team to strengthen and develop the best practices methodology.

*Corporate restructuring to position the company for sale, lead to the elimination of Recruiting Organization.

TECH/AID CORPORATION: Manager, Accounts

1999 Atlanta, GA

Managed corporate account development and sales for the Atlanta market and developed and implemented strategic target account plans.

Developed and maintained strong customer relationships in order to maintain customer satisfaction and accelerate account growth.

Assisted with recruiting efforts by providing recruiting account analysis and client recruiting plans.

NORRELL SERVICES (including Norrell Financial Services and Norrell Healthcare): Manager, Regional Recruiting

1997 – 1999 Atlanta, GA

Managed regional sourcing/recruiting programs for the Atlanta Metro market.

Provided strategic business development and planning based on current and projected economic trends, positioning Norrell to meet the staffing needs of new and existing clients.

Worked closely with customers, branch offices, and region management to determine current staffing needs and recruitment planning. Recruiting methods included the use of networking, employee referral programs, Internet; resume databases, advertising, College and University recruitment initiatives/programs, Department of Labor, military transition programs and Job/Career fairs.

Developed recruiting/account analysis and customized client recruiting plans. Measured recruiting success by tracking recruiting source activity and effectiveness, retention/dropout rates, job satisfaction metrics and individual job suitability.

EDUCATION

Bachelor of Science - Personnel Psychology

Athens State University

VOLUNTEER AND PROFESSIONAL ASSOCIATIONS

Member of SHRM (currently working towards SHRM – SCP certification)

President of Roswell High School Girls Lacrosse Booster Club 2018

President of Roswell High School Touchdown Club (2 years 2007-2008)

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