Human Resources Guru
Resume:
G. Rebecca Toliver
Katy, Texas 77450
*******.*******@*****.***
Work Experience
Human Resources Experience
Human Resources Consultant
Various Start Up and Existing Companies
May 2015 to Present
Human Resources Manager
Unique Group of Companies
April 2013 to April 2015
• Managed all Human Resources functions for seven companies within the Unique Group of Companies.
• Managed and processed multiple company payrolls and commissions on a weekly, biweekly, and monthly basis.
• Maintained organization staff by establishing a recruiting and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Prepared employees for assignments by establishing and conducting a comprehensive new hire orientation.
• Ensured planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; hearing and resolving employee grievances; counseling employees and supervisors.
• Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends; obtained and evaluated benefit contract bids; designing and conducting educational programs on benefit programs.
• Ensured legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducted investigations; maintained records.
• Maintained historical human resource records by designing a filing and retrieval system; keeping past and current records.
Human Resources Manager
GEMSA Loan Services, L.P. (an LP between General Electric and CB Richard Ellis) August 2006 to June 2009
• Provided Human Resources Management and Generalist support for 180+ full-time personnel and 120+ contract, consultant, and temporary personnel.
• Acted as primary liaison between GEMSA Corporate office and Partner Companies' Human Resources, Payroll and Benefits departments (Partners - General Electric and CB Richard Ellis).
• Maintained all personnel records, including new hire documentation, performance appraisals and disciplinary documents.
• Investigated and resolved Employee Relations issues.
• Oversaw management and acted as primary contact for team of 30+ Off-Site Real Estate Analysts.
• Served on Executive Operating Council, Workforce Management Team, Social Committee, Community Affairs Committee, and Communications Team.
RESOURCE STAFFING Houston, TX
June 2004 to July 2006
Benefits and Human Resources Administrator
• Acted as primary liaison between benefits consultants/carriers and employees to resolve issues with coverage, payment, and claims.
• Oversaw daily operation and functionality of benefits database and performed all benefit enrollments for over 20,000 employees.
• Processed all back deductions and refunds for employee benefits enrollment. Human Resources Associate
• Supervised electronic conversion project for client company.
• Converted all active and terminated personnel files to electronic database.
• Ensured accuracy and quality of data in a timely manner.
• Conducted individual and group training for electronic database.
• Designed Training Manual for system users.
Benefits Analyst
Integrated Electrical Services, Inc. Houston, TX May 2002 to May 2004
• Acted as primary liaison between benefits consultants/carriers and employees to resolve issues with coverage, payment, and claims.
• Oversaw daily operation and functionality of benefits database used by 60+ operating subsidiaries and over 13,000 employees.
• Prepared reports for health and welfare plans as required (i.e. 5500's, Summary Annual Reports).
• Processed semi-monthly employee payroll and employee benefit elections. HRIS and Human Resources Manager
Technip USA Houston, TX
March 2001 to May 2002
• Conducted orientation for all new employees to company policies, procedures and benefits.
• Generated all personnel changes; assisted management with new hires and terminations.
• Screened, interviewed, and managed administrative personnel.
• Maintained employee relations; resolved employee claims and disputes.
• Trained HR department on HRIS systems and report writing systems. HR Representative and Administrative Manager
Staffmark Houston, TX
February 1999 to February 2001
• Supported 9 Houston Area branches with all Human Resources and Administrative functions.
• Conducted orientation for all new employees to company policies, procedures and benefits.
• Generated all personnel changes; assisted management with new hires and terminations.
• Supported Regional Vice President and General Manager.
• Conducted training sessions for Branch locations on HR policies and procedures. Human Resources Assistant
Steverson and Company Houston, TX
September 1997 - February 1999
• Supported Human Resources department responsible for 600+ employees.
• Generated Change of Status forms and enter changes into database.
• Received and distributed Verification of Employment.
• Updated employee database and Employee Information Summaries.
• Audited files, filed paperwork, distributed mail. Other Experience
Studio Manager and Instructor
Fred Astaire Dance Studios – Houston Region
Arthur Murray Dance Studios – Houston Region
September 2010 to January 2013
Studio Manager
• Managed the daily functions of the studio including, but not limited to, staff management, staff and trainee training, booking phone calls from various marketing sources, and maintaining staff schedules.
• Assisted all staff members with sales procedures, objection training and as needed to enroll new clients on various programs.
• Completed weekly manual reports and system entries for studio.
• Built positive relationships with current and potential clients. Instructor
• Instructed and enrolled students of all ages, singles and couples, in all program levels. Head Instructor
Cheer Station, Inc. Austin, TX
May 1994 to May 1997
• Organized, scheduled, and ran team practices and statewide clinics.
• Recruited students for program, contacted advisors and coaches statewide.
• Scheduled and coordinated group trips and appearances. Instructor
National Cheerleaders Association Dallas, TX
May 1990 to April 1994
• Instructed ages 5-22, educated advisors and coaches.
• Organized, scheduled, and ran classes.
• Recruited students statewide.
EDUCATION
University of Texas Austin, TX
August 1990 to May 1995
• 120+ Hours Completed Coursework; Major – Psychology; Minor – Spanish SKILLS
• Advanced to Power User - MS Word, MS Excel, MS Access, MS PowerPoint, MS Outlook, and Internet Explorer; Typing - 50+ WPM; 10-Key entry; HTML; advanced knowledge of office equipment functionality and maintenance.
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