Customer Service Sales

NEERAJ TOPPO

Contact-953-***-****, Email **-**.*****@*****.***

C areer objective:

“Willing to face and take up challenging job/opportunities in this prevailing competitive career environment where I can prove my potential for the development of the organization which in turn develops my career also”.

W ork Experience:

O rganization: 3rd Oct 2016 to Till Date “Pathfinder Enterprise solutions pvt ltd” as a Sr.Technical Associate.

Clients: RMZ Group,Inorbit Mall,Prestige Group(forum kormangla),Mantri square mall. Job Role:

● ADSR Tool installation in new system.

● Technical Support and troubleshooting.

● Provided business-clients with efficient support – Responded to phone calls, emails, and in-person requests.

● Installed software, configured and tested customer PC’s, analyzed functionality of peripheral appendages.

● Worked closely and effectively with vendors to replace/repair defective hardware and software.

● Instructed and trained end-users regarding computer literacy. Performance/Achievement:

● Collaborated with company staff to optimize working environment and customer service.

● Run routine troubleshooting and configuration.

● Train sales-department staff and guide them in helping clients to select the right product.

● Collected information through clients to identify and report product problems. E ducational qualifications:

Education School/college Year of passing

CCNA

Diploma CS Karnataka State Open

university

2015

12th Beacon English School 2010

10th Beacon English School 2008

S oftware:

C, C++, SQL,visual basic,html,Microsoft Office 2003 / 2007 /2010, windows/linux Administration.

Networking:

LANs,WANs,OSI model,SQL & DHCP server,Routers,TCP/IP Topology; Communication media.

P ersonal skills:

• Passionate to work innovatively in a team.

• Positive attitude and well determined.

• Good communication skills.

• Urge to learn new things and hard working.

P roject profile:

1. “Minor project in SIM Management System”

D escription:In this project we reduce the clerical work of sim selling shops. 2. “Major project in Vehicle’s Showroom”

D escription: In this project we have designed an offline web page of a vehicle showroom where anyone can come and see any of the vehicle of any brands. L anguages known:

English, Hindi.

I nterests:

• New Gadgets.

• Bike Riding.

• Aquascaping

Contact this candidate